IE6 closes down or gives "send error report" msg.



oliver
07-09-2005, 11:16 PM
I'm running a new and clean P4 laptop with XP Home and a cellular modem. I
have each and every update microsoft has provided for windows as well as IE6.
I also have the microsoft beta spyware software, and when I did a scan it
detected no threats. The problem is: every time I go online I get an error
message from explorer or it will just close itself. This happens very
frequently, sometimes every 5 min. I'm pretty positive this has nothing to
do with my modem because not once have I ever lost the connection. Any
advice?
-Thanks

Sandi Hardmeier - MVP
07-09-2005, 11:16 PM
We need more information about the crash. Click on the details/more info
link and advise what files (modules) are involved in the crash.

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"oliver" <oliver@discussions.microsoft.com> wrote in message
news:CEDA804A-49F3-4B07-8036-773DB5003F65@microsoft.com...
> I'm running a new and clean P4 laptop with XP Home and a cellular modem.
> I
> have each and every update microsoft has provided for windows as well as
> IE6.
> I also have the microsoft beta spyware software, and when I did a scan it
> detected no threats. The problem is: every time I go online I get an
> error
> message from explorer or it will just close itself. This happens very
> frequently, sometimes every 5 min. I'm pretty positive this has nothing
> to
> do with my modem because not once have I ever lost the connection. Any
> advice?
> -Thanks

Frank Saunders, MS-MVP IE/OE
07-09-2005, 11:16 PM
"oliver" <oliver@discussions.microsoft.com> wrote in message
news:CEDA804A-49F3-4B07-8036-773DB5003F65@microsoft.com
> I'm running a new and clean P4 laptop with XP Home and a cellular
> modem. I have each and every update microsoft has provided for
> windows as well as IE6. I also have the microsoft beta spyware
> software, and when I did a scan it detected no threats. The problem
> is: every time I go online I get an error message from explorer or
> it will just close itself. This happens very frequently, sometimes
> every 5 min. I'm pretty positive this has nothing to do with my
> modem because not once have I ever lost the connection. Any advice?
> -Thanks

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack. Before
you try to remove spyware, download a copy of LSP-Fix - a free program to
repair damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/


IE6 closes down or gives "send error report" msg.