[coconutpalm]

hello, i have the following problem.

os: microsoft windows 2000 professional 5.00.2195 SP4
ie version 6.0.2600.0000, cipher strength 128-bit

this problem began recently. previously it used to work fine.

i go to administrative tools -> computer management.
i click help on disk management.
i click on related topics.
an error message comes up.
it says can't run scripts:
An error has occurred in the script on this page.
Error: Object doesn't support this property or method
URL: ms-its:C:\WINNT\help\diskmgmt.chm::/dm_overview.htm

if you could help, i would appreciate it.

[Robert Aldwinckle]

"coconutpalm" <coconutpalm@discussions.microsoft.com> wrote in message news:42D7458E-AD35-43DC-B6D0-E38B6FB0EEC6@microsoft.com...
>
> hello, i have the following problem.
>
> os: microsoft windows 2000 professional 5.00.2195 SP4
> ie version 6.0.2600.0000, cipher strength 128-bit
>
> this problem began recently. previously it used to work fine.
>
> i go to administrative tools -> computer management.
> i click help on disk management.
> i click on related topics.
> an error message comes up.
> it says can't run scripts:
> An error has occurred in the script on this page.
> Error: Object doesn't support this property or method
> URL: ms-its:C:\WINNT\help\diskmgmt.chm::/dm_overview.htm
>
> if you could help, i would appreciate it.


What version of hhctrl.ocx do you have?


<title>Microsoft Security Bulletin MS05-001</title>
<h2 class="subtitle">Vulnerability in HTML Help Could Allow Code Execution (890175)</h2>
http://www.microsoft.com/technet/security/Bulletin/MS05-001.mspx


Even if it is current you may have to re-register it.
E.g. Run... (press Win-R and enter:)
regsvr32 hhctrl.ocx

The associated KB article refers to 811630 as a pre-requisite.
Prior to this, cumulative updates to IE browser functionality
usually referred to that update in their Security Bulletin's FAQ

<example>
<title>Microsoft Security Bulletin MS05-014: Cumulative Security Update for Internet Explorer (867282)</title>
http://www.microsoft.com/technet/security/bulletin/ms05-014.mspx

(expand the FAQ section and do a find for 811630)
</example>


Note also the links to "Known issues" in the KB890175 article.
http://support.microsoft.com/kb/890175


If you have the newest version of hhctrl.ocx and re-registering it doesn't
seem to change your symptom, I would next take a look at the versions
of the other modules which 811630 updates.

If you need more help be sure to state also the status of these two updates
on your system, including whether either of them has ever been removed.


HTH

Robert Aldwinckle
---

[coconutpalm]

thank you for your suggestion.

the version of c:\winnt\system32\hhctrl.ocx i have is current.
version: 5.2.3790.233
11/22/2004 01:20 512,512 hhctrl.ocx

following your suggestion, i used regsvr32, and regsvr32 was successful:
regsvr32 hhctrl.ocx

however this didn't solve my problem with the help files. i am giving up now
on this problem, and i will circle back to it later.



"Robert Aldwinckle" wrote:

> "coconutpalm" <coconutpalm@discussions.microsoft.com> wrote in message news:42D7458E-AD35-43DC-B6D0-E38B6FB0EEC6@microsoft.com...
> >
> > hello, i have the following problem.
> >
> > os: microsoft windows 2000 professional 5.00.2195 SP4
> > ie version 6.0.2600.0000, cipher strength 128-bit
> >
> > this problem began recently. previously it used to work fine.
> >
> > i go to administrative tools -> computer management.
> > i click help on disk management.
> > i click on related topics.
> > an error message comes up.
> > it says can't run scripts:
> > An error has occurred in the script on this page.
> > Error: Object doesn't support this property or method
> > URL: ms-its:C:\WINNT\help\diskmgmt.chm::/dm_overview.htm
> >
> > if you could help, i would appreciate it.
>
>
> What version of hhctrl.ocx do you have?
>
>
> <title>Microsoft Security Bulletin MS05-001</title>
> <h2 class="subtitle">Vulnerability in HTML Help Could Allow Code Execution (890175)</h2>
> http://www.microsoft.com/technet/security/Bulletin/MS05-001.mspx
>
>
> Even if it is current you may have to re-register it.
> E.g. Run... (press Win-R and enter:)
> regsvr32 hhctrl.ocx
>
> The associated KB article refers to 811630 as a pre-requisite.
> Prior to this, cumulative updates to IE browser functionality
> usually referred to that update in their Security Bulletin's FAQ
>
> <example>
> <title>Microsoft Security Bulletin MS05-014: Cumulative Security Update for Internet Explorer (867282)</title>
> http://www.microsoft.com/technet/security/bulletin/ms05-014.mspx
>
> (expand the FAQ section and do a find for 811630)
> </example>
>
>
> Note also the links to "Known issues" in the KB890175 article.
> http://support.microsoft.com/kb/890175
>
>
> If you have the newest version of hhctrl.ocx and re-registering it doesn't
> seem to change your symptom, I would next take a look at the versions
> of the other modules which 811630 updates.
>
> If you need more help be sure to state also the status of these two updates
> on your system, including whether either of them has ever been removed.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>