[Colleen Gayle Lane]

Good morning. I have one user on our domain who cannot access our town's
website when in IE, but can when in Netscape. Everyone else is fine so it's
gotta be an IE setting somewhere on her pc, but I've reset everything to the
default settings and still she can't access the site. I uninstalled IE and
reinstalled and that didn't work either. Any ideas what I might be missing?
Thanks very much.

--
Colleen Gayle Lane
Milton Public Library

[General Mailbox]

I would change the Internet Options setting to allow all cookies as a test
for this. If it starts working, add the site's URL in the Trusted Zone and
set the cookie control back to medium or wherever you desire.
Please post your results back here for us to know. Thanks.
B.rgds,
Kevin

"Colleen Gayle Lane" <colleen.lane@mpl.on.ca> wrote in message
news:OJWN0lBdFHA.4060@TK2MSFTNGP10.phx.gbl...
> Good morning. I have one user on our domain who cannot access our town's
> website when in IE, but can when in Netscape. Everyone else is fine so
it's
> gotta be an IE setting somewhere on her pc, but I've reset everything to
the
> default settings and still she can't access the site. I uninstalled IE
and
> reinstalled and that didn't work either. Any ideas what I might be
missing?
> Thanks very much.
>
> --
> Colleen Gayle Lane
> Milton Public Library
>
>

[Colleen Gayle Lane]

Neither worked.

"General Mailbox" <nospam@home.net> wrote in message
news:%23MV%23MeEdFHA.2124@TK2MSFTNGP14.phx.gbl...
>I would change the Internet Options setting to allow all cookies as a test
> for this. If it starts working, add the site's URL in the Trusted Zone
> and
> set the cookie control back to medium or wherever you desire.
> Please post your results back here for us to know. Thanks.
> B.rgds,
> Kevin
>
> "Colleen Gayle Lane" <colleen.lane@mpl.on.ca> wrote in message
> news:OJWN0lBdFHA.4060@TK2MSFTNGP10.phx.gbl...
>> Good morning. I have one user on our domain who cannot access our town's
>> website when in IE, but can when in Netscape. Everyone else is fine so
> it's
>> gotta be an IE setting somewhere on her pc, but I've reset everything to
> the
>> default settings and still she can't access the site. I uninstalled IE
> and
>> reinstalled and that didn't work either. Any ideas what I might be
> missing?
>> Thanks very much.
>>
>> --
>> Colleen Gayle Lane
>> Milton Public Library
>>
>>
>
>

[Robert Aldwinckle]

"Colleen Gayle Lane" <colleen.lane@mpl.on.ca> wrote in message news:OJWN0lBdFHA.4060@TK2MSFTNGP10.phx.gbl...
> Good morning. I have one user on our domain who cannot access our town's
> website when in IE, but can when in Netscape. Everyone else is fine so it's
> gotta be an IE setting somewhere on her pc,


Not necessarily. Which OS? Certain malware seem to have
a way to block specific applications from using the TCP-IP stack.
Use LSP as a search term to find out more about this possibility.

http://www.microsoft.com/msj/0599/LayeredService/LayeredService.aspx

(MSN search for
LSP "Layered Service Provider"
)


Good luck

Robert Aldwinckle
---


> but I've reset everything to the
> default settings and still she can't access the site. I uninstalled IE and
> reinstalled and that didn't work either. Any ideas what I might be missing?
> Thanks very much.
>
> --
> Colleen Gayle Lane
> Milton Public Library
>
>

[Colleen Gayle Lane]

She uses XP.

"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:u7LhcRddFHA.3712@TK2MSFTNGP09.phx.gbl...
> "Colleen Gayle Lane" <colleen.lane@mpl.on.ca> wrote in message
> news:OJWN0lBdFHA.4060@TK2MSFTNGP10.phx.gbl...
>> Good morning. I have one user on our domain who cannot access our town's
>> website when in IE, but can when in Netscape. Everyone else is fine so
>> it's
>> gotta be an IE setting somewhere on her pc,
>
>
> Not necessarily. Which OS? Certain malware seem to have
> a way to block specific applications from using the TCP-IP stack.
> Use LSP as a search term to find out more about this possibility.
>
> http://www.microsoft.com/msj/0599/LayeredService/LayeredService.aspx
>
> (MSN search for
> LSP "Layered Service Provider"
> )
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>> but I've reset everything to the
>> default settings and still she can't access the site. I uninstalled IE
>> and
>> reinstalled and that didn't work either. Any ideas what I might be
>> missing?
>> Thanks very much.
>>
>> --
>> Colleen Gayle Lane
>> Milton Public Library
>>
>>
>
>