[KRN]

------Microsoft Internet Explorer has encountered a problem and needs to
close. We ----------are sorry for the inconvenience.

This window pops up sometimes, causing IE6 to shutdown. The window gives the
ability to send a report. I send the report and have been sending it for
approx. 3 months now. I recently saw my neighbor also have the same
pop-up/warning. He has WinXP where I have Win98SE. Has anyone else seen this
warning come up? If so, how do you correct for it? Thank you any and all in
advance. Please send responses to my email, since I do not check this forum
on a regular schedule. <email is mystyk @ jps . net - omit spaces>

[Don Varnau]

Hi,

Malware is a very good possibility. Start by downloading and running
CWShredder, Ad-aware and Spybot. Check for updates before running Ad-aware
or Spybot.
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://inetexplorer.mvps.org/darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

If unsuccessful with those programs, you may have to post a HijackThis log
for analysis. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps then post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30

Be patient. It's a busy forum.

HijackThis logs are also analyzed at these (and other) forums. Look for an
"Important- Read This First" message so that you follow proper procedure.
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://forum.iamnotageek.com/index.php
http://www.spywarewarrior.com/index.php
http://forums.maddoktor2.com/index.php

Hope this helps,
Don
[MS MVP- IE/OE]


"KRN" wrote in message
news:FD3D39DD-2DE8-4A62-BDDE-1277527C9A5E@microsoft.com...
> ------Microsoft Internet Explorer has encountered a problem and needs to
> close. We ----------are sorry for the inconvenience.
>
> This window pops up sometimes, causing IE6 to shutdown. The window gives
the
> ability to send a report. I send the report and have been sending it for
> approx. 3 months now. I recently saw my neighbor also have the same
> pop-up/warning. He has WinXP where I have Win98SE. Has anyone else seen
this
> warning come up? If so, how do you correct for it? Thank you any and all
in
> advance. Please send responses to my email, since I do not check this
forum
> on a regular schedule. <email is mystyk @ jps . net - omit spaces>

[FrankV]

I do not think this is spyware or malware or any known virus. It began for
me the day MS had a major update for the financial pages on
moneycentral.msn.com. I had, and currently still have, Norton AV2002 and
ZoneAlarm Pro running along with MS AntiSpyware, Ad-Aware, Pestpatrol,
Spybot, HijackThis, Bazook Scanner, BHO Demon, CWShredder (all with the
latest updates) and none could found a problem. I still get the random IE6
shutdown.

I have WinXP SP2 with the latest updates (6 added yesterday).

Frank

"Don Varnau" <don_04[at]varnau[dot]org> wrote in message
news:OU5CZNmcFHA.796@TK2MSFTNGP09.phx.gbl...
> Hi,
>
> Malware is a very good possibility. Start by downloading and running
> CWShredder, Ad-aware and Spybot. Check for updates before running Ad-aware
> or Spybot.
> See: http://mvps.org/winhelp2002/unwanted.htm
> Also note the security tips and other important information on that page.
>
> Additional information at:
> The Parasite Fight http://www.aumha.org/a/quickfix.htm
> More security tips at http://www.aumha.org/a/parasite.htm
> Bugs, Glitches & Stuffups: http://inetexplorer.mvps.org/darnit.html
> What you can do about spyware and other unwanted software:
> http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
>
> If unsuccessful with those programs, you may have to post a HijackThis log
> for analysis. Start at
> http://forum.aumha.org/viewtopic.php?t=4075 Then go to
> http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
> steps then post a HijackThis log to the forum at
> http://forum.aumha.org/viewforum.php?f=30
>
> Be patient. It's a busy forum.
>
> HijackThis logs are also analyzed at these (and other) forums. Look for an
> "Important- Read This First" message so that you follow proper procedure.
> http://castlecops.com/forums.html
> http://tomcoyote.com/forums/
> http://www.bleepingcomputer.com/forums/
> http://forums.spywareinfo.com/
> http://forum.iamnotageek.com/index.php
> http://www.spywarewarrior.com/index.php
> http://forums.maddoktor2.com/index.php
>
> Hope this helps,
> Don
> [MS MVP- IE/OE]
>
>
> "KRN" wrote in message
> news:FD3D39DD-2DE8-4A62-BDDE-1277527C9A5E@microsoft.com...
>> ------Microsoft Internet Explorer has encountered a problem and needs to
>> close. We ----------are sorry for the inconvenience.
>>
>> This window pops up sometimes, causing IE6 to shutdown. The window gives
> the
>> ability to send a report. I send the report and have been sending it for
>> approx. 3 months now. I recently saw my neighbor also have the same
>> pop-up/warning. He has WinXP where I have Win98SE. Has anyone else seen
> this
>> warning come up? If so, how do you correct for it? Thank you any and all
> in
>> advance. Please send responses to my email, since I do not check this
> forum
>> on a regular schedule. <email is mystyk @ jps . net - omit spaces>
>

[Jon Kennedy]

If you are sure you are malware-free, per Don's post, then there's more
troubleshooting on this error here:
http://inetexplorer.mvps.org/archive/answers_10.htm#close

--

Jon R. Kennedy
Charlotte, NC, USA
jkennedy2@carolina.rr.com

"KRN" <KRN@discussions.microsoft.com> wrote in message
news:FD3D39DD-2DE8-4A62-BDDE-1277527C9A5E@microsoft.com...
> ------Microsoft Internet Explorer has encountered a problem and needs to
> close. We ----------are sorry for the inconvenience.
>
> This window pops up sometimes, causing IE6 to shutdown. The window gives
> the
> ability to send a report. I send the report and have been sending it for
> approx. 3 months now. I recently saw my neighbor also have the same
> pop-up/warning. He has WinXP where I have Win98SE. Has anyone else seen
> this
> warning come up? If so, how do you correct for it? Thank you any and all
> in
> advance. Please send responses to my email, since I do not check this
> forum
> on a regular schedule. <email is mystyk @ jps . net - omit spaces>