I can't chat on Yahoo Canada and Yahoo Mexico



Jorge Martinez
07-09-2005, 11:11 PM
I'm using a brand new laptop with Windows XP SP2.
With my former computers when I wanted to chat I just needed to sign in to
the Yahoo Canada and the applet loaded fast and only the first time it
prompted me to download a file. I did not have to install a VM.
With the new computer, I sign in to the website and the following message
shows up:
"Unable to load applet
You may need to download an updated version of the Microsoft VM from
www.microsoft.com/java"
I logged on into this site, I updated my java sun microsystem to version
1.5.0 but it did not work. I have uninstalled and installed the java software
but it has not worked either. Besides, it's never prompted me to download
the yahoo file.

Peter
07-09-2005, 11:11 PM
Anything here help? http://help.yahoo.com/help/ca/chat/cjava/cjava-12.html
It says something about trying HTML chat if you are behind a firewall.

--
Peter
Toronto, Canada
XP Home SP2
P4 HT @ 3.0ghz, 160gb HD, 1.0gb RAM
"Jorge Martinez" <JorgeMartinez@discussions.microsoft.com> wrote in message
news:565AB685-1360-4005-94E7-CBC5691F94A3@microsoft.com...
> I'm using a brand new laptop with Windows XP SP2.
> With my former computers when I wanted to chat I just needed to sign in
> to
> the Yahoo Canada and the applet loaded fast and only the first time it
> prompted me to download a file. I did not have to install a VM.
> With the new computer, I sign in to the website and the following message
> shows up:
> "Unable to load applet
> You may need to download an updated version of the Microsoft VM from
> www.microsoft.com/java"
> I logged on into this site, I updated my java sun microsystem to version
> 1.5.0 but it did not work. I have uninstalled and installed the java
> software
> but it has not worked either. Besides, it's never prompted me to download
> the yahoo file.
>

Don Varnau
07-09-2005, 11:11 PM
Hi,
Test your Java VM at http://www.java.com/en/download/help/testvm.xml or
http://javatester.org/ If it's not working at those sites, take a look at
pop-up blockers and other third party (security) programs that are running.
A number of security programs can be configured to block scripts, scripting,
active content.

You might also try:
Go to Internet Options> Security> Internet Zone, set it to Default.

Or, try the Internet Options> Security settings at
http://mvps.org/winhelp2002/restricted.htm#Setting

Clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Browse to [C:\WINDOWS\Downloaded Program Files] Switch to Details view and
remove any objects which show as damaged.

Go to Control Panel> Java and make sure that Sun Java is the default JRE fir
IE.

Hope this helps,
Don
[MS MVP- IE/OE]


"Jorge Martinez" wrote in message
news:565AB685-1360-4005-94E7-CBC5691F94A3@microsoft.com...
> I'm using a brand new laptop with Windows XP SP2.
> With my former computers when I wanted to chat I just needed to sign in
to
> the Yahoo Canada and the applet loaded fast and only the first time it
> prompted me to download a file. I did not have to install a VM.
> With the new computer, I sign in to the website and the following message
> shows up:
> "Unable to load applet
> You may need to download an updated version of the Microsoft VM from
> www.microsoft.com/java"
> I logged on into this site, I updated my java sun microsystem to version
> 1.5.0 but it did not work. I have uninstalled and installed the java
software
> but it has not worked either. Besides, it's never prompted me to download
> the yahoo file.
>

Jorge Martinez
07-09-2005, 11:11 PM
I've read all the info besides and it's not worked.

"Peter" wrote:

> Anything here help? http://help.yahoo.com/help/ca/chat/cjava/cjava-12.html
> It says something about trying HTML chat if you are behind a firewall.
>
> --
> Peter
> Toronto, Canada
> XP Home SP2
> P4 HT @ 3.0ghz, 160gb HD, 1.0gb RAM
> "Jorge Martinez" <JorgeMartinez@discussions.microsoft.com> wrote in message
> news:565AB685-1360-4005-94E7-CBC5691F94A3@microsoft.com...
> > I'm using a brand new laptop with Windows XP SP2.
> > With my former computers when I wanted to chat I just needed to sign in
> > to
> > the Yahoo Canada and the applet loaded fast and only the first time it
> > prompted me to download a file. I did not have to install a VM.
> > With the new computer, I sign in to the website and the following message
> > shows up:
> > "Unable to load applet
> > You may need to download an updated version of the Microsoft VM from
> > www.microsoft.com/java"
> > I logged on into this site, I updated my java sun microsystem to version
> > 1.5.0 but it did not work. I have uninstalled and installed the java
> > software
> > but it has not worked either. Besides, it's never prompted me to download
> > the yahoo file.
> >
>
>
>

Jorge Martinez
07-09-2005, 11:12 PM
Hi there,

I've tried all the suggestion you wrote. It's not working yet.

"Don Varnau" wrote:

> Hi,
> Test your Java VM at http://www.java.com/en/download/help/testvm.xml or
> http://javatester.org/ If it's not working at those sites, take a look at
> pop-up blockers and other third party (security) programs that are running.
> A number of security programs can be configured to block scripts, scripting,
> active content.
>
> You might also try:
> Go to Internet Options> Security> Internet Zone, set it to Default.
>
> Or, try the Internet Options> Security settings at
> http://mvps.org/winhelp2002/restricted.htm#Setting
>
> Clear the IE cache. IE> Tools> Internet Options> General> Delete
> files (and delete offline content when that dialog pops up) It's often
> recommended that the TIF folder be kept at about 50 MB (Settings.)
>
> Browse to [C:\WINDOWS\Downloaded Program Files] Switch to Details view and
> remove any objects which show as damaged.
>
> Go to Control Panel> Java and make sure that Sun Java is the default JRE fir
> IE.
>
> Hope this helps,
> Don
> [MS MVP- IE/OE]
>
>
> "Jorge Martinez" wrote in message
> news:565AB685-1360-4005-94E7-CBC5691F94A3@microsoft.com...
> > I'm using a brand new laptop with Windows XP SP2.
> > With my former computers when I wanted to chat I just needed to sign in
> to
> > the Yahoo Canada and the applet loaded fast and only the first time it
> > prompted me to download a file. I did not have to install a VM.
> > With the new computer, I sign in to the website and the following message
> > shows up:
> > "Unable to load applet
> > You may need to download an updated version of the Microsoft VM from
> > www.microsoft.com/java"
> > I logged on into this site, I updated my java sun microsystem to version
> > 1.5.0 but it did not work. I have uninstalled and installed the java
> software
> > but it has not worked either. Besides, it's never prompted me to download
> > the yahoo file.
> >
>
>


I can't chat on Yahoo Canada and Yahoo Mexico