[ColTom2]

Hi:

I had a friend install Microsoft Anti-Spyware Beta 1 on his Windows XP
Home Edition computer. When he ran the scan it found some spyware which he
fixed (deleted). Now he no longer can connect to the internet. He is using
Juno as his ISP with dial-up.

He had no anti-spyware programs installed prior to the above.

Does anyone have a simple solution to this problem?

Thanks

[DanRositer]

Probably will need to re-setup Juno account.
Tools > account > & set up again

Dan

"ColTom2" <noemailaddress@none.com> wrote in message
news:%231XY61lYFHA.768@TK2MSFTNGP14.phx.gbl...
> Hi:
>
> I had a friend install Microsoft Anti-Spyware Beta 1 on his Windows XP
> Home Edition computer. When he ran the scan it found some spyware which he
> fixed (deleted). Now he no longer can connect to the internet. He is using
> Juno as his ISP with dial-up.
>
> He had no anti-spyware programs installed prior to the above.
>
> Does anyone have a simple solution to this problem?
>
> Thanks
>

[Frank Saunders, MS-MVP IE/OE]

ColTom2 wrote:
> Hi:
>
> I had a friend install Microsoft Anti-Spyware Beta 1 on his Windows
> XP Home Edition computer. When he ran the scan it found some spyware
> which he fixed (deleted). Now he no longer can connect to the
> internet. He is using Juno as his ISP with dial-up.
>
> He had no anti-spyware programs installed prior to the above.
>
> Does anyone have a simple solution to this problem?
>
> Thanks

See
After you run Microsoft Windows AntiSpyware (Beta), you have network-related
problems, or you receive an error message
http://support.microsoft.com/kb/892350

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

You may want to test by creating a DialUp Shortcut.

You will find much more info at:
http://mvp.support.microsoft.com/
=======================================
Regards,
Gary 'Doc' Adams
Louisiana @ 314.479.8201
LsuEdu @ msn.com
http://military.accaw.org
~ Read to Learn - Write to Think ~
=======================================

"ColTom2" <noemailaddress@none.com> wrote in message
news:%231XY61lYFHA.768@TK2MSFTNGP14.phx.gbl...
> Hi:
>
> I had a friend install Microsoft Anti-Spyware Beta 1 on his Windows XP
> Home Edition computer. When he ran the scan it found some spyware which he
> fixed (deleted). Now he no longer can connect to the internet. He is using
> Juno as his ISP with dial-up.
>
> He had no anti-spyware programs installed prior to the above.
>
> Does anyone have a simple solution to this problem?
>
> Thanks
>

[ColTom2]

Hi Frank:

Would it be better and/or easier to run WinsockxpFix.exe than the
procedures you outlined in kb892350?

Thanks,

Tom


"Frank Saunders, MS-MVP IE/OE" <franksaunders@mvps.org> wrote in message
news:eK27j1mYFHA.2380@tk2msftngp13.phx.gbl...
> ColTom2 wrote:
>> Hi:
>>
>> I had a friend install Microsoft Anti-Spyware Beta 1 on his Windows
>> XP Home Edition computer. When he ran the scan it found some spyware
>> which he fixed (deleted). Now he no longer can connect to the
>> internet. He is using Juno as his ISP with dial-up.
>>
>> He had no anti-spyware programs installed prior to the above.
>>
>> Does anyone have a simple solution to this problem?
>>
>> Thanks
>
> See
> After you run Microsoft Windows AntiSpyware (Beta), you have
> network-related problems, or you receive an error message
> http://support.microsoft.com/kb/892350
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/security/protect/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>