[dm]

Trying to browse these groups at work, I may have missed this question, one I
found offered a solution that didn't work.
Most web pages error out with above error message. I had IE6.0, saw the
solution to download service pack for 5.5, so I unloaded 6.0, loaded 5.5,
then the service pack and had no luck. I'm a bit befuddled on what to do
next. If anyone can address this again, I would be very appreciative. Also
since I can't access this site from home, if you would copy any comments to
my email, that would be great also!
D.
millsde@cox.net

[Frank Saunders, MS-MVP, IE/OE]

1. Actual error message?
2. Windows version?
3. Which IE 5.5 service pack?
4. Have you run your anti-virus in Safe Mode Which is it, including
version?
5. What anti-spyware programs have you run in Safe Mode?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


"dm" <dm@discussions.microsoft.com> wrote in message
news:283406D5-8EBF-489D-8B30-FD7893696A9A@microsoft.com...
> Trying to browse these groups at work, I may have missed this question,
> one I
> found offered a solution that didn't work.
> Most web pages error out with above error message. I had IE6.0, saw the
> solution to download service pack for 5.5, so I unloaded 6.0, loaded 5.5,
> then the service pack and had no luck. I'm a bit befuddled on what to do
> next. If anyone can address this again, I would be very appreciative.
> Also
> since I can't access this site from home, if you would copy any comments
> to
> my email, that would be great also!
> D.
> millsde@cox.net

[dm]

sorry about that.
1. Iexplore has caused an error in Mshtml.dll. Iexplore will now close.
Iexplore has caused an error in Kernel32.dll. Iexplore will now close.
2. ME
3. Internet Explorer 5.5 SP2 and Internet Tools for Windows Me
4. Norton 2000, I had to uninstall and reinstall it a couple months back
due to a conflit with Outlook, and was starting in safemode, but I didn't
ever run it in safemode.
5. Never ran anti-spy in safemode.
Is there any reason I shouldn't install IE6.0.2800.1106. If ok, do I
install it and let it remove the 5.5 ver. currently loaded?

Thanks for your quick reply.
dm
millsde@cox.net


"Frank Saunders, MS-MVP, IE/OE" wrote:

> 1. Actual error message?
> 2. Windows version?
> 3. Which IE 5.5 service pack?
> 4. Have you run your anti-virus in Safe Mode Which is it, including
> version?
> 5. What anti-spyware programs have you run in Safe Mode?
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com/security/protect/
>
>
> "dm" <dm@discussions.microsoft.com> wrote in message
> news:283406D5-8EBF-489D-8B30-FD7893696A9A@microsoft.com...
> > Trying to browse these groups at work, I may have missed this question,
> > one I
> > found offered a solution that didn't work.
> > Most web pages error out with above error message. I had IE6.0, saw the
> > solution to download service pack for 5.5, so I unloaded 6.0, loaded 5.5,
> > then the service pack and had no luck. I'm a bit befuddled on what to do
> > next. If anyone can address this again, I would be very appreciative.
> > Also
> > since I can't access this site from home, if you would copy any comments
> > to
> > my email, that would be great also!
> > D.
> > millsde@cox.net
>
>
>

[Frank Saunders, MS-MVP, IE/OE]

I worry abut Norton being so old, but your answers to 1 and 5 cause me to
more suspect spyware.
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


"dm" <dm@discussions.microsoft.com> wrote in message
news:266B37A0-39C0-43F7-A461-A4D9636C7A6E@microsoft.com...
> sorry about that.
> 1. Iexplore has caused an error in Mshtml.dll. Iexplore will now close.
> Iexplore has caused an error in Kernel32.dll. Iexplore will now close.
> 2. ME
> 3. Internet Explorer 5.5 SP2 and Internet Tools for Windows Me
> 4. Norton 2000, I had to uninstall and reinstall it a couple months back
> due to a conflit with Outlook, and was starting in safemode, but I didn't
> ever run it in safemode.
> 5. Never ran anti-spy in safemode.
> Is there any reason I shouldn't install IE6.0.2800.1106. If ok, do I
> install it and let it remove the 5.5 ver. currently loaded?
>
> Thanks for your quick reply.
> dm
> millsde@cox.net
>
>
> "Frank Saunders, MS-MVP, IE/OE" wrote:
>
>> 1. Actual error message?
>> 2. Windows version?
>> 3. Which IE 5.5 service pack?
>> 4. Have you run your anti-virus in Safe Mode Which is it, including
>> version?
>> 5. What anti-spyware programs have you run in Safe Mode?
>>
>> --
>> Frank Saunders, MS-MVP, IE/OE
>> Please respond in Newsgroup. Do not send email
>> http://www.fjsmjs.com
>> Protect your PC
>> http://www.microsoft.com/security/protect/
>>
>>
>> "dm" <dm@discussions.microsoft.com> wrote in message
>> news:283406D5-8EBF-489D-8B30-FD7893696A9A@microsoft.com...
>> > Trying to browse these groups at work, I may have missed this question,
>> > one I
>> > found offered a solution that didn't work.
>> > Most web pages error out with above error message. I had IE6.0, saw
>> > the
>> > solution to download service pack for 5.5, so I unloaded 6.0, loaded
>> > 5.5,
>> > then the service pack and had no luck. I'm a bit befuddled on what to
>> > do
>> > next. If anyone can address this again, I would be very appreciative.
>> > Also
>> > since I can't access this site from home, if you would copy any
>> > comments
>> > to
>> > my email, that would be great also!
>> > D.
>> > millsde@cox.net
>>
>>
>>