[Jacques]

When I search the Support Knowledge base at
http://search.support.microsoft.com/search/?adv=1&spid=1173 , often I get
always the same page of same results whatever keywords I typed and it has no
link with the keywords typed.
Can you help ?

[s_m_b]

"=?Utf-8?B?SmFjcXVlcw==?=" <Jacques@discussions.microsoft.com> wrote in
news:A4486CFD-13A5-4809-9CBE-2793E6A17E41@microsoft.com:

cache settings?
> When I search the Support Knowledge base at
> http://search.support.microsoft.com/search/?adv=1&spid=1173 , often I
> get always the same page of same results whatever keywords I typed and
> it has no link with the keywords typed.
> Can you help ?
>
>

[Jacques]

That's not the case because in "settings" of "temporary internet files", I
changed for "check for newer versions of stored pages" from "automatically"
to "every visit of the page", then I deleted the cookies and the temporary
internet files and I had the same problem.
Sometimes it works and sometimes it's always the same set of results with no
link to my keywords.
Jacques

"s_m_b" wrote:

> "=?Utf-8?B?SmFjcXVlcw==?=" <Jacques@discussions.microsoft.com> wrote in
> news:A4486CFD-13A5-4809-9CBE-2793E6A17E41@microsoft.com:
>
> cache settings?
> > When I search the Support Knowledge base at
> > http://search.support.microsoft.com/search/?adv=1&spid=1173 , often I
> > get always the same page of same results whatever keywords I typed and
> > it has no link with the keywords typed.
> > Can you help ?
> >
> >
>
>

[Robert Aldwinckle]

"Jacques" <Jacques@discussions.microsoft.com> wrote in message news:A4486CFD-13A5-4809-9CBE-2793E6A17E41@microsoft.com...
> When I search the Support Knowledge base at
> http://search.support.microsoft.com/search/?adv=1&spid=1173 , often I get
> always the same page of same results whatever keywords I typed and it has no
> link with the keywords typed.
> Can you help ?

It seems that you are showing us a truncated result URL.
E.g. the next parameter should be &query= with whatever
your current query (entered in the For: input box) is.

You say "has no link with the keywords typed".
Does it at least show you the changed &query= value
in the Address bar?

Also, when you click on the [Search (KB)] link in the result page's
menu bar (or click on [Advanced Search] do you go back here

http://search.support.microsoft.com/search/?adv=1

and see your new query there in the For: box too?

If not you may have a problem with Cookies.


HTH

Robert Aldwinckle
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