Internet Explorer 6 freezes



Flapjack
07-09-2005, 11:03 PM
Good Morning. My friend has an HP laptop (6 mos old), Win XP Home SP2, IE 6,
with Cable broadband (Road Runner). Lately when he launches IE, it freezes
for about 5 minutes, runs normal, then freezes again until he has to end
program. I did the following, and it still freezes - uninstalled and
reinstalled IE from the Windows cd, ran 3 different anti-spyware programs
(adawareSE, spybot S&D, Microsoft Beta), ran JV16 powertools and deleted
suspicious entries, deleted adware found by Norton antivirus, booted in
safemode and diabled suspicious add-ons in IE, disabled some startup apps in
msconfig. The only thing I didn't do was install a firewall (it was getting
late!). Any help would be greatly appreciated!!!

Jon Kennedy
07-09-2005, 11:03 PM
First, I would totally delete the History and TIF (cache) folders for IE:
http://www.mvps.org/winhelp2002/delcache.htm

If no joy....

If all your spyware cleaning has failed, then the problem could be something
new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

If still no joy:
http://inetexplorer.mvps.org/answers2.htm#connection_freeze

--

Jon R. Kennedy
Charlotte, NC, USA
jkennedy2@carolina.rr.com

"Flapjack" <Flapjack@discussions.microsoft.com> wrote in message
news:ABBBED1C-B4B2-4EFC-8D9C-181887774117@microsoft.com...
> Good Morning. My friend has an HP laptop (6 mos old), Win XP Home SP2, IE
> 6,
> with Cable broadband (Road Runner). Lately when he launches IE, it
> freezes
> for about 5 minutes, runs normal, then freezes again until he has to end
> program. I did the following, and it still freezes - uninstalled and
> reinstalled IE from the Windows cd, ran 3 different anti-spyware programs
> (adawareSE, spybot S&D, Microsoft Beta), ran JV16 powertools and deleted
> suspicious entries, deleted adware found by Norton antivirus, booted in
> safemode and diabled suspicious add-ons in IE, disabled some startup apps
> in
> msconfig. The only thing I didn't do was install a firewall (it was
> getting
> late!). Any help would be greatly appreciated!!!

flapjack
07-09-2005, 11:03 PM
thanks for taking the time to help - i will try your suggestions!

"Jon Kennedy" wrote:

> First, I would totally delete the History and TIF (cache) folders for IE:
> http://www.mvps.org/winhelp2002/delcache.htm
>
> If no joy....
>
> If all your spyware cleaning has failed, then the problem could be something
> new that the
> spyware cleaners above don't have in their databases yet. In that case....
> HijackThis direct download:
> http://www.spywareinfo.com/~merijn/files/hijackthis.zip
> Tutorial on how to use HijackThis:
> http://www.spywareinfo.com/~merijn/htlogtutorial.html
> Then post it's output log to the forum here for analysis and feedback by the
> parasite experts:
> http://www.spywareinfo.com/forums/
> Or the other HijackThis Logs forums listed here:
> http://www.spywareinfo.com/~merijn/forums.html
>
> Or try this program to get some of the most nasty malware:
> CWShredder direct download:
> http://aumha.org/downloads/cwshredder.zip
>
> An alternate resource for all of this and more:
> http://www.aumha.org/secure.htm
>
> Also download a winsock repair tool, to have just in case cleaning up
> anything found breaks it -
>
> LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
> Winsock2 Fix- Win98, ME
> http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
> LavaSoft- all versions of Windows-
> http://digital-solutions.co.uk/lavasoft/whndnfix.zip
>
> If still no joy:
> http://inetexplorer.mvps.org/answers2.htm#connection_freeze
>
> --
>
> Jon R. Kennedy
> Charlotte, NC, USA
> jkennedy2@carolina.rr.com
>
> "Flapjack" <Flapjack@discussions.microsoft.com> wrote in message
> news:ABBBED1C-B4B2-4EFC-8D9C-181887774117@microsoft.com...
> > Good Morning. My friend has an HP laptop (6 mos old), Win XP Home SP2, IE
> > 6,
> > with Cable broadband (Road Runner). Lately when he launches IE, it
> > freezes
> > for about 5 minutes, runs normal, then freezes again until he has to end
> > program. I did the following, and it still freezes - uninstalled and
> > reinstalled IE from the Windows cd, ran 3 different anti-spyware programs
> > (adawareSE, spybot S&D, Microsoft Beta), ran JV16 powertools and deleted
> > suspicious entries, deleted adware found by Norton antivirus, booted in
> > safemode and diabled suspicious add-ons in IE, disabled some startup apps
> > in
> > msconfig. The only thing I didn't do was install a firewall (it was
> > getting
> > late!). Any help would be greatly appreciated!!!
>
>


Internet Explorer 6 freezes