Can't reach sites anymore



Radar
07-09-2005, 11:03 PM
Hi All,

I have tried this question but no answers yet. I am getting FORBIDDEN ACCESS
on sites that this never happened before. It only happens with my IE 6.x and
not any other browsers. Just started happening recently. The only firewall I
run is my Linksys router, but it was running before without a problem. But,
why does it run with other browsers. Your experience and suggestions would
be greatly appreciated.

Thanks,
Sam

Jan Il
07-09-2005, 11:03 PM
Hi Radar :-)

You may have a hijacker and/or malware on your system. In addition to
updating and running your AV, download, install and run the programs below
in Safe Mode with Hidden Files enabled. Some malware can replicate itself
repeatedly if not removed properly, so even if you have already run some of
the programs below run them again according to the information here so that
Windows is not operating to hide any files 'in use' Please follow all
instructions carefully:

First, Clear the TIF's and empty the recycle bin:
http://www.mvps.org/winhelp2002/delcache.htm

Also…empty your Recycle bin.

Then do the following:

WARNING>>>> Backup all documents and files before removing any spyware!!

How to properly scan for scumware (read first, if possible)
http://aumha.org/forum/viewtopic.php?t=5878

Download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.

Most importantly, download install and run CWShredder here
http://www.majorgeeks.com/download3019.html
and About Buster, which searches for hidden .dlls that recreate the malware.
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".

Then download, install and immediately update these three programs before
running:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
AdAware Tutorial -
http://www.bleepingcomputer.com/forums/index.php?showtutorial=48
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
SpyBot S&D Tutorial -
http://www.bleepingcomputer.com/forums/index.php?showtutorial=43
Microsoft Windows Antispyware Program (Beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx

Also download, install and run CWShredder:
http://www.majorgeeks.com/downloadget.php?id=3019&file=11&evp=9e0433de9f8fd8e137fd6b3ff02edc90

Next, do an Online scan here (if possible) -
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Make sure that you choose "fix" or "clean".

Download PocketKkillbox from
http://www.thespykiller.co.uk/files/killbox.exe
and put it on the desktop where you can find it easily

Download, install, and run HiJackThis - it is one of the most important
tools to help clean your system of scumware. Follow the instructions
carefully:

How to download and install HiJackThis: (it does not need to be updated)
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below and allow the experts there
to analyze it for you.
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.)

Also, please post a link to the forum where you post your HJT log back to
this thread so that we can follow your progress there.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

How to Show Hidden Files
http://snipurl.com/6rl8

Hope this helps :-)

Jan :)
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


> Hi All,
>
> I have tried this question but no answers yet. I am getting FORBIDDEN
> ACCESS on sites that this never happened before. It only happens with my
> IE 6.x and not any other browsers. Just started happening recently. The
> only firewall I run is my Linksys router, but it was running before
> without a problem. But, why does it run with other browsers. Your
> experience and suggestions would be greatly appreciated.
>
> Thanks,
> Sam
>


Can't reach sites anymore