Can't find help - iexplore.exe Application Error



Pam
07-09-2005, 11:02 PM
While I am in Outlook Express, this dialog box pops up: The instruction at
"0x061fd54" reference memory at "0x02de1ed6". The memory could not be "read."
Click on OK to terminate the program. I NEVER click OK, only click on the X
on the dialog box and it closes. I've seen several replies other support
groups, tried their solutions, run MSN Spyware, etc., but NOTHING is getting
rid of this error. Someone mentioned that it is a parasite, what is that???
THANKS
--
Pam

PA Bear
07-09-2005, 11:02 PM
Where's IEXPLORE.EXE in that error?

What are you doing in OE when the behavior occurs?

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Pam wrote:
> While I am in Outlook Express, this dialog box pops up: The instruction at
> "0x061fd54" reference memory at "0x02de1ed6". The memory could not be
> "read." Click on OK to terminate the program. I NEVER click OK, only
> click
> on the X on the dialog box and it closes. I've seen several replies other
> support groups, tried their solutions, run MSN Spyware, etc., but NOTHING
> is getting rid of this error. Someone mentioned that it is a parasite,
> what is that??? THANKS

Pam
07-09-2005, 11:02 PM
The IEXPLORE.EXE Application Error is in a dialogue box that looks just like
a Microsoft message box, with the blue (on my computer) line at the top. I
am usually reading a message in OE or deleting a message, no particular
routine, it just pops up while I'm in OE.
--
Pam


"PA Bear" wrote:

> Where's IEXPLORE.EXE in that error?
>
> What are you doing in OE when the behavior occurs?
>
> Check for Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/Darnit.htm
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE) & Security
>
> Pam wrote:
> > While I am in Outlook Express, this dialog box pops up: The instruction at
> > "0x061fd54" reference memory at "0x02de1ed6". The memory could not be
> > "read." Click on OK to terminate the program. I NEVER click OK, only
> > click
> > on the X on the dialog box and it closes. I've seen several replies other
> > support groups, tried their solutions, run MSN Spyware, etc., but NOTHING
> > is getting rid of this error. Someone mentioned that it is a parasite,
> > what is that??? THANKS
>
>

PA Bear
07-09-2005, 11:02 PM
Still sounds like hijackware.

Are you reading messages in Preview pane? Does closing Preview pane help at
all?

General OE Caveats for best performance:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~PA Bear

Pam wrote:
> The IEXPLORE.EXE Application Error is in a dialogue box that looks just
> like
> a Microsoft message box, with the blue (on my computer) line at the top.
> I
> am usually reading a message in OE or deleting a message, no particular
> routine, it just pops up while I'm in OE.
>
>> Where's IEXPLORE.EXE in that error?
>>
>> What are you doing in OE when the behavior occurs?
>>
>> Check for Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/Darnit.htm
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine.blogspot.com/
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE) & Security
>>
>> Pam wrote:
>>> While I am in Outlook Express, this dialog box pops up: The instruction
>>> at
>>> "0x061fd54" reference memory at "0x02de1ed6". The memory could not be
>>> "read." Click on OK to terminate the program. I NEVER click OK, only
>>> click
>>> on the X on the dialog box and it closes. I've seen several replies
>>> other
>>> support groups, tried their solutions, run MSN Spyware, etc., but
>>> NOTHING
>>> is getting rid of this error. Someone mentioned that it is a parasite,
>>> what is that??? THANKS

Pam
07-09-2005, 11:02 PM
Yes, Reading messages in Preview. Doesn't matter, open or closed.
I read yesterday not to archive because of same problems, just archived a
week ago :( Delete all deleted items upon closing OE (set in options).
Have SP2, so can't follow instructions about compacting while working
offline. I'll pay more attention to deleting email I don't recognize.

By the way, I was reading your post and the same iexplore.exe App Error
popped up. That's the first time it's ever popped up while I was working IN
OE.

Thanks. I'll check back after following above instructions.
--
Pam


"PA Bear" wrote:

> Still sounds like hijackware.
>
> Are you reading messages in Preview pane? Does closing Preview pane help at
> all?
>
> General OE Caveats for best performance:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Disable Background Compacting [N/A in SP2] and frequently perform a manual
> compact of all OE folders while "working offline". More at
> http://www.insideoe.com/files/maintain.htm.
>
> - Your anti-virus application's email scanning feature can also cause such
> corruption. Disable it. It provides no additional protection.
> --
> ~PA Bear
>
> Pam wrote:
> > The IEXPLORE.EXE Application Error is in a dialogue box that looks just
> > like
> > a Microsoft message box, with the blue (on my computer) line at the top.
> > I
> > am usually reading a message in OE or deleting a message, no particular
> > routine, it just pops up while I'm in OE.
> >
> >> Where's IEXPLORE.EXE in that error?
> >>
> >> What are you doing in OE when the behavior occurs?
> >>
> >> Check for Hijackware
> >> http://aumha.org/a/parasite.htm
> >> http://aumha.org/a/quickfix.htm
> >> http://mvps.org/winhelp2002/unwanted.htm
> >> http://inetexplorer.mvps.org/Darnit.htm
> >> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> >> http://defendingyourmachine.blogspot.com/
> >>
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE/OE) & Security
> >>
> >> Pam wrote:
> >>> While I am in Outlook Express, this dialog box pops up: The instruction
> >>> at
> >>> "0x061fd54" reference memory at "0x02de1ed6". The memory could not be
> >>> "read." Click on OK to terminate the program. I NEVER click OK, only
> >>> click
> >>> on the X on the dialog box and it closes. I've seen several replies
> >>> other
> >>> support groups, tried their solutions, run MSN Spyware, etc., but
> >>> NOTHING
> >>> is getting rid of this error. Someone mentioned that it is a parasite,
> >>> what is that??? THANKS
>
>

Peter Foldes
07-09-2005, 11:02 PM
Is this the error below that you are getting

explorer.exe-Application Error
The instructions at xxxxxxx referenced memory at xxxxxxx. The memory could
not be read.

Click OK to terminate the prog
Click Cancel to Debug.

--
Peter

Please reply to newsgroup for the benefit of others.

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:utay9edVFHA.1384@TK2MSFTNGP09.phx.gbl...
> Still sounds like hijackware.
>
> Are you reading messages in Preview pane? Does closing Preview pane help
at
> all?
>
> General OE Caveats for best performance:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Disable Background Compacting [N/A in SP2] and frequently perform a
manual
> compact of all OE folders while "working offline". More at
> http://www.insideoe.com/files/maintain.htm.
>
> - Your anti-virus application's email scanning feature can also cause such
> corruption. Disable it. It provides no additional protection.
> --
> ~PA Bear
>
> Pam wrote:
> > The IEXPLORE.EXE Application Error is in a dialogue box that looks just
> > like
> > a Microsoft message box, with the blue (on my computer) line at the top.
> > I
> > am usually reading a message in OE or deleting a message, no particular
> > routine, it just pops up while I'm in OE.
> >
> >> Where's IEXPLORE.EXE in that error?
> >>
> >> What are you doing in OE when the behavior occurs?
> >>
> >> Check for Hijackware
> >> http://aumha.org/a/parasite.htm
> >> http://aumha.org/a/quickfix.htm
> >> http://mvps.org/winhelp2002/unwanted.htm
> >> http://inetexplorer.mvps.org/Darnit.htm
> >> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> >> http://defendingyourmachine.blogspot.com/
> >>
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE/OE) & Security
> >>
> >> Pam wrote:
> >>> While I am in Outlook Express, this dialog box pops up: The
instruction
> >>> at
> >>> "0x061fd54" reference memory at "0x02de1ed6". The memory could not be
> >>> "read." Click on OK to terminate the program. I NEVER click OK, only
> >>> click
> >>> on the X on the dialog box and it closes. I've seen several replies
> >>> other
> >>> support groups, tried their solutions, run MSN Spyware, etc., but
> >>> NOTHING
> >>> is getting rid of this error. Someone mentioned that it is a
parasite,
> >>> what is that??? THANKS
>

Peter Foldes
07-09-2005, 11:02 PM
Explorer.exe -Application Error

The instructions at xxxxxxx referenced memory at xxxxxxx. The memory could
not be read.

Click OK to terminate the prog
Click Cancel to Debug.




You have the following.This error was posted numerous times in another
newsgroup and all had the same trojan\virus.

All was able to clean doing the following



1) explorer.exe
(2)SPROT.I (Trojan)
(3)BKDR THUNK.B

Run all of the below in Safe Mode



Download Sysclean_FE utility
from the address below
http://antivirus.ik-cs.com

Download CLEAN.EXE from the URL
http://www.ik-cs.com/programs/virtools/clean.exe

Also run all of the below

Run Spybot, AdAware, MS Spyware, CW Shredder


--
Peter

Please reply to newsgroup for the benefit of others.

"Peter Foldes" <okf22@hotmail.com> wrote in message
news:On2SyrdVFHA.3540@TK2MSFTNGP15.phx.gbl...
> Is this the error below that you are getting
>
> explorer.exe-Application Error
> The instructions at xxxxxxx referenced memory at xxxxxxx. The memory could
> not be read.
>
> Click OK to terminate the prog
> Click Cancel to Debug.
>
> --
> Peter
>
> Please reply to newsgroup for the benefit of others.
>
> "PA Bear" <PABearMVP@gmail.com> wrote in message
> news:utay9edVFHA.1384@TK2MSFTNGP09.phx.gbl...
> > Still sounds like hijackware.

Pam
07-09-2005, 11:02 PM
I don't get the "Click Cancel to DeBug" in my message.

How do I run these programs in "safe mode" ? Thanks.
--
Pam


"Peter Foldes" wrote:

> Is this the error below that you are getting
>
> explorer.exe-Application Error
> The instructions at xxxxxxx referenced memory at xxxxxxx. The memory could
> not be read.
>
> Click OK to terminate the prog
> Click Cancel to Debug.
>
> --
> Peter
>
> Please reply to newsgroup for the benefit of others.
>
> "PA Bear" <PABearMVP@gmail.com> wrote in message
> news:utay9edVFHA.1384@TK2MSFTNGP09.phx.gbl...
> > Still sounds like hijackware.
> >
> > Are you reading messages in Preview pane? Does closing Preview pane help
> at
> > all?
> >
> > General OE Caveats for best performance:
> >
> > - Don't use Inbox or Sent Items to archive messages. Move them to local
> > folders created for this purpose.
> >
> > - Empty Deleted Items folder daily.
> >
> > - Disable Background Compacting [N/A in SP2] and frequently perform a
> manual
> > compact of all OE folders while "working offline". More at
> > http://www.insideoe.com/files/maintain.htm.
> >
> > - Your anti-virus application's email scanning feature can also cause such
> > corruption. Disable it. It provides no additional protection.
> > --
> > ~PA Bear
> >
> > Pam wrote:
> > > The IEXPLORE.EXE Application Error is in a dialogue box that looks just
> > > like
> > > a Microsoft message box, with the blue (on my computer) line at the top.
> > > I
> > > am usually reading a message in OE or deleting a message, no particular
> > > routine, it just pops up while I'm in OE.
> > >
> > >> Where's IEXPLORE.EXE in that error?
> > >>
> > >> What are you doing in OE when the behavior occurs?
> > >>
> > >> Check for Hijackware
> > >> http://aumha.org/a/parasite.htm
> > >> http://aumha.org/a/quickfix.htm
> > >> http://mvps.org/winhelp2002/unwanted.htm
> > >> http://inetexplorer.mvps.org/Darnit.htm
> > >> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> > >> http://defendingyourmachine.blogspot.com/
> > >>
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MS MVP-Windows (IE/OE) & Security
> > >>
> > >> Pam wrote:
> > >>> While I am in Outlook Express, this dialog box pops up: The
> instruction
> > >>> at
> > >>> "0x061fd54" reference memory at "0x02de1ed6". The memory could not be
> > >>> "read." Click on OK to terminate the program. I NEVER click OK, only
> > >>> click
> > >>> on the X on the dialog box and it closes. I've seen several replies
> > >>> other
> > >>> support groups, tried their solutions, run MSN Spyware, etc., but
> > >>> NOTHING
> > >>> is getting rid of this error. Someone mentioned that it is a
> parasite,
> > >>> what is that??? THANKS
> >
>
>
>

Peter Foldes
07-09-2005, 11:02 PM
Probably because you do not have it activated.

First make sure all those security related programs are installed on your
computer. Then reboot and when system starts to start up keep hitting the F8
key. This will bring up the window that will have the option of Safe Mode.
Select it . When windows opens in safe mode run all those programs.

--
Peter

Please reply to newsgroup for the benefit of others.

"Pam" <Pam@discussions.microsoft.com> wrote in message
news:648E8DBE-9CBD-4BAA-B312-49C4F6C453A2@microsoft.com...
> I don't get the "Click Cancel to DeBug" in my message.
>
> How do I run these programs in "safe mode" ? Thanks.
> --
> Pam
>
>
> "Peter Foldes" wrote:
>
> > Is this the error below that you are getting
> >
> > explorer.exe-Application Error
> > The instructions at xxxxxxx referenced memory at xxxxxxx. The memory
could
> > not be read.
> >
> > Click OK to terminate the prog
> > Click Cancel to Debug.
> >
> > --
> > Peter
> >
> > Please reply to newsgroup for the benefit of others.
> >
> > "PA Bear" <PABearMVP@gmail.com> wrote in message
> > news:utay9edVFHA.1384@TK2MSFTNGP09.phx.gbl...
> > > Still sounds like hijackware.
> > >
> > > Are you reading messages in Preview pane? Does closing Preview pane
help
> > at
> > > all?
> > >
> > > General OE Caveats for best performance:
> > >
> > > - Don't use Inbox or Sent Items to archive messages. Move them to
local
> > > folders created for this purpose.
> > >
> > > - Empty Deleted Items folder daily.
> > >
> > > - Disable Background Compacting [N/A in SP2] and frequently perform a
> > manual
> > > compact of all OE folders while "working offline". More at
> > > http://www.insideoe.com/files/maintain.htm.
> > >
> > > - Your anti-virus application's email scanning feature can also cause
such
> > > corruption. Disable it. It provides no additional protection.
> > > --
> > > ~PA Bear
> > >
> > > Pam wrote:
> > > > The IEXPLORE.EXE Application Error is in a dialogue box that looks
just
> > > > like
> > > > a Microsoft message box, with the blue (on my computer) line at the
top.
> > > > I
> > > > am usually reading a message in OE or deleting a message, no
particular
> > > > routine, it just pops up while I'm in OE.
> > > >
> > > >> Where's IEXPLORE.EXE in that error?
> > > >>
> > > >> What are you doing in OE when the behavior occurs?
> > > >>
> > > >> Check for Hijackware
> > > >> http://aumha.org/a/parasite.htm
> > > >> http://aumha.org/a/quickfix.htm
> > > >> http://mvps.org/winhelp2002/unwanted.htm
> > > >> http://inetexplorer.mvps.org/Darnit.htm
> > > >> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> > > >> http://defendingyourmachine.blogspot.com/
> > > >>
> > > >> --
> > > >> ~Robear Dyer (PA Bear)
> > > >> MS MVP-Windows (IE/OE) & Security
> > > >>
> > > >> Pam wrote:
> > > >>> While I am in Outlook Express, this dialog box pops up: The
> > instruction
> > > >>> at
> > > >>> "0x061fd54" reference memory at "0x02de1ed6". The memory could not
be
> > > >>> "read." Click on OK to terminate the program. I NEVER click OK,
only
> > > >>> click
> > > >>> on the X on the dialog box and it closes. I've seen several
replies
> > > >>> other
> > > >>> support groups, tried their solutions, run MSN Spyware, etc., but
> > > >>> NOTHING
> > > >>> is getting rid of this error. Someone mentioned that it is a
> > parasite,
> > > >>> what is that??? THANKS
> > >
> >
> >
> >

PA Bear
07-09-2005, 11:03 PM
Pam states IEXPLORE.EXE in her subject, Peter.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Peter Foldes wrote:
> Explorer.exe -Application Error
>
> The instructions at xxxxxxx referenced memory at xxxxxxx. The memory could
> not be read.
>
> Click OK to terminate the prog
> Click Cancel to Debug.
>
>
>
>
> You have the following.This error was posted numerous times in another
> newsgroup and all had the same trojan\virus.
>
> All was able to clean doing the following
>
>
>
> 1) explorer.exe
> (2)SPROT.I (Trojan)
> (3)BKDR THUNK.B
>
> Run all of the below in Safe Mode
>
>
>
> Download Sysclean_FE utility
> from the address below
> http://antivirus.ik-cs.com
>
> Download CLEAN.EXE from the URL
> http://www.ik-cs.com/programs/virtools/clean.exe
>
> Also run all of the below
>
> Run Spybot, AdAware, MS Spyware, CW Shredder
>
> > "PA Bear" <PABearMVP@gmail.com> wrote in message
> > news:utay9edVFHA.1384@TK2MSFTNGP09.phx.gbl...
> > > Still sounds like hijackware.


Can't find help - iexplore.exe Application Error