RE: Computer shut down during burn process



Big Ian
07-09-2005, 09:59 PM
Wendy.

THis sounds like my problem. Did you get a resolution. I would be
interested.

Ian

"Wendy" wrote:

> Please help. I made a home movie in widows movie maker and saved it to my
> harddrive as a dv-avi file.
>
> I imported it into WINDVD, and made some more edits and when I try to burn
> either I get a "cannot complete burn process" error, or my computer shuts
> down completely.
>
> I have a toshiba 512/80gig harddrive.
>
> I also tried to burn through power director as well with the same shutdown
> results, but it does at least start to burn. I have even tried to burn right
> to disc and it shuts down.
>
> any suggestionsf????
>
> Thank you

Borg
07-09-2005, 09:59 PM
I also have This problem. It happens with 3 programs, Pinnicle , SOnic MyDVD
and WMM. I need help too

"Big Ian" wrote:

> Wendy.
>
> THis sounds like my problem. Did you get a resolution. I would be
> interested.
>
> Ian
>
> "Wendy" wrote:
>
> > Please help. I made a home movie in widows movie maker and saved it to my
> > harddrive as a dv-avi file.
> >
> > I imported it into WINDVD, and made some more edits and when I try to burn
> > either I get a "cannot complete burn process" error, or my computer shuts
> > down completely.
> >
> > I have a toshiba 512/80gig harddrive.
> >
> > I also tried to burn through power director as well with the same shutdown
> > results, but it does at least start to burn. I have even tried to burn right
> > to disc and it shuts down.
> >
> > any suggestionsf????
> >
> > Thank you

NoNoBadDog!
07-09-2005, 09:59 PM
First, what are your system specs?

What other processes do you have running in the background when you attempt
to burn?

Have you tried burning at a slower speed, and if so, did the burn complete?

Do you have any screensavers active during the burn?

Bobby

"Borg" <Borg@discussions.microsoft.com> wrote in message
news:529BF1C8-0A1D-4CFF-9040-C8968D04B052@microsoft.com...
>I also have This problem. It happens with 3 programs, Pinnicle , SOnic
>MyDVD
> and WMM. I need help too
>
> "Big Ian" wrote:
>
>> Wendy.
>>
>> THis sounds like my problem. Did you get a resolution. I would be
>> interested.
>>
>> Ian
>>
>> "Wendy" wrote:
>>
>> > Please help. I made a home movie in widows movie maker and saved it to
>> > my
>> > harddrive as a dv-avi file.
>> >
>> > I imported it into WINDVD, and made some more edits and when I try to
>> > burn
>> > either I get a "cannot complete burn process" error, or my computer
>> > shuts
>> > down completely.
>> >
>> > I have a toshiba 512/80gig harddrive.
>> >
>> > I also tried to burn through power director as well with the same
>> > shutdown
>> > results, but it does at least start to burn. I have even tried to burn
>> > right
>> > to disc and it shuts down.
>> >
>> > any suggestionsf????
>> >
>> > Thank you

Borg
07-09-2005, 09:59 PM
I can't say for the others, but I've shut down ,screensavers, antivirus , and
anything else I can find. I have tried burning at a slow rate, I have 1 GB
memory , 60+GB hard drive free, 2.5 Ghtz Pentinium 4. I have had this work in
the past which is why it's diifucult to solve.

"NoNoBadDog!" wrote:

> First, what are your system specs?
>
> What other processes do you have running in the background when you attempt
> to burn?
>
> Have you tried burning at a slower speed, and if so, did the burn complete?
>
> Do you have any screensavers active during the burn?
>
> Bobby
>
> "Borg" <Borg@discussions.microsoft.com> wrote in message
> news:529BF1C8-0A1D-4CFF-9040-C8968D04B052@microsoft.com...
> >I also have This problem. It happens with 3 programs, Pinnicle , SOnic
> >MyDVD
> > and WMM. I need help too
> >
> > "Big Ian" wrote:
> >
> >> Wendy.
> >>
> >> THis sounds like my problem. Did you get a resolution. I would be
> >> interested.
> >>
> >> Ian
> >>
> >> "Wendy" wrote:
> >>
> >> > Please help. I made a home movie in widows movie maker and saved it to
> >> > my
> >> > harddrive as a dv-avi file.
> >> >
> >> > I imported it into WINDVD, and made some more edits and when I try to
> >> > burn
> >> > either I get a "cannot complete burn process" error, or my computer
> >> > shuts
> >> > down completely.
> >> >
> >> > I have a toshiba 512/80gig harddrive.
> >> >
> >> > I also tried to burn through power director as well with the same
> >> > shutdown
> >> > results, but it does at least start to burn. I have even tried to burn
> >> > right
> >> > to disc and it shuts down.
> >> >
> >> > any suggestionsf????
> >> >
> >> > Thank you
>
>
>

NoNoBadDog!
07-09-2005, 09:59 PM
Are there any entries in Event Viewer that may shed some light on this?

Bobby

"Borg" <Borg@discussions.microsoft.com> wrote in message
news:C312D9E8-0832-484F-8023-D3A352097D41@microsoft.com...
>I can't say for the others, but I've shut down ,screensavers, antivirus ,
>and
> anything else I can find. I have tried burning at a slow rate, I have 1 GB
> memory , 60+GB hard drive free, 2.5 Ghtz Pentinium 4. I have had this work
> in
> the past which is why it's diifucult to solve.
>
> "NoNoBadDog!" wrote:
>
>> First, what are your system specs?
>>
>> What other processes do you have running in the background when you
>> attempt
>> to burn?
>>
>> Have you tried burning at a slower speed, and if so, did the burn
>> complete?
>>
>> Do you have any screensavers active during the burn?
>>
>> Bobby
>>
>> "Borg" <Borg@discussions.microsoft.com> wrote in message
>> news:529BF1C8-0A1D-4CFF-9040-C8968D04B052@microsoft.com...
>> >I also have This problem. It happens with 3 programs, Pinnicle , SOnic
>> >MyDVD
>> > and WMM. I need help too
>> >
>> > "Big Ian" wrote:
>> >
>> >> Wendy.
>> >>
>> >> THis sounds like my problem. Did you get a resolution. I would be
>> >> interested.
>> >>
>> >> Ian
>> >>
>> >> "Wendy" wrote:
>> >>
>> >> > Please help. I made a home movie in widows movie maker and saved it
>> >> > to
>> >> > my
>> >> > harddrive as a dv-avi file.
>> >> >
>> >> > I imported it into WINDVD, and made some more edits and when I try
>> >> > to
>> >> > burn
>> >> > either I get a "cannot complete burn process" error, or my computer
>> >> > shuts
>> >> > down completely.
>> >> >
>> >> > I have a toshiba 512/80gig harddrive.
>> >> >
>> >> > I also tried to burn through power director as well with the same
>> >> > shutdown
>> >> > results, but it does at least start to burn. I have even tried to
>> >> > burn
>> >> > right
>> >> > to disc and it shuts down.
>> >> >
>> >> > any suggestionsf????
>> >> >
>> >> > Thank you
>>
>>
>>

Borg
07-09-2005, 09:59 PM
Not that I can see, but your getting a bit beyond my knowledge. I first
looked at the applicaion events, nothing different. By the system event log
is corupt. That's different ? Not sure what it means...

"NoNoBadDog!" wrote:

> Are there any entries in Event Viewer that may shed some light on this?
>
> Bobby
>
> "Borg" <Borg@discussions.microsoft.com> wrote in message
> news:C312D9E8-0832-484F-8023-D3A352097D41@microsoft.com...
> >I can't say for the others, but I've shut down ,screensavers, antivirus ,
> >and
> > anything else I can find. I have tried burning at a slow rate, I have 1 GB
> > memory , 60+GB hard drive free, 2.5 Ghtz Pentinium 4. I have had this work
> > in
> > the past which is why it's diifucult to solve.
> >
> > "NoNoBadDog!" wrote:
> >
> >> First, what are your system specs?
> >>
> >> What other processes do you have running in the background when you
> >> attempt
> >> to burn?
> >>
> >> Have you tried burning at a slower speed, and if so, did the burn
> >> complete?
> >>
> >> Do you have any screensavers active during the burn?
> >>
> >> Bobby
> >>
> >> "Borg" <Borg@discussions.microsoft.com> wrote in message
> >> news:529BF1C8-0A1D-4CFF-9040-C8968D04B052@microsoft.com...
> >> >I also have This problem. It happens with 3 programs, Pinnicle , SOnic
> >> >MyDVD
> >> > and WMM. I need help too
> >> >
> >> > "Big Ian" wrote:
> >> >
> >> >> Wendy.
> >> >>
> >> >> THis sounds like my problem. Did you get a resolution. I would be
> >> >> interested.
> >> >>
> >> >> Ian
> >> >>
> >> >> "Wendy" wrote:
> >> >>
> >> >> > Please help. I made a home movie in widows movie maker and saved it
> >> >> > to
> >> >> > my
> >> >> > harddrive as a dv-avi file.
> >> >> >
> >> >> > I imported it into WINDVD, and made some more edits and when I try
> >> >> > to
> >> >> > burn
> >> >> > either I get a "cannot complete burn process" error, or my computer
> >> >> > shuts
> >> >> > down completely.
> >> >> >
> >> >> > I have a toshiba 512/80gig harddrive.
> >> >> >
> >> >> > I also tried to burn through power director as well with the same
> >> >> > shutdown
> >> >> > results, but it does at least start to burn. I have even tried to
> >> >> > burn
> >> >> > right
> >> >> > to disc and it shuts down.
> >> >> >
> >> >> > any suggestionsf????
> >> >> >
> >> >> > Thank you
> >>
> >>
> >>
>
>
>

NoNoBadDog!
07-09-2005, 09:59 PM
Yes, the System Event log would be critical. The fact that it is corrupt
indicates that the failure of windows was so sudden that an entry could not
be written. That indication alone is significant. It appears (from what we
have discussed) that it is Windows itself that is having problems. There
are so many variable that can cause this...bad memory, latency errors across
the PCI bus...but who really knows? Without a diagnostic tool that would
log system and application errors, there is no valid method to track it
down. If the frustration level were high enough, I personally would bite
the bullet and do a wipe and complete re-install. It is a drastic measure,
but for lack of better diagnostic input, it may be the only viable option.

Bobby

"Borg" <Borg@discussions.microsoft.com> wrote in message
news:855D6BB2-7D67-487B-935C-26A5D822C02A@microsoft.com...
> Not that I can see, but your getting a bit beyond my knowledge. I first
> looked at the applicaion events, nothing different. By the system event
> log
> is corupt. That's different ? Not sure what it means...
>
> "NoNoBadDog!" wrote:
>
>> Are there any entries in Event Viewer that may shed some light on this?
>>
>> Bobby
>>
>> "Borg" <Borg@discussions.microsoft.com> wrote in message
>> news:C312D9E8-0832-484F-8023-D3A352097D41@microsoft.com...
>> >I can't say for the others, but I've shut down ,screensavers, antivirus
>> >,
>> >and
>> > anything else I can find. I have tried burning at a slow rate, I have 1
>> > GB
>> > memory , 60+GB hard drive free, 2.5 Ghtz Pentinium 4. I have had this
>> > work
>> > in
>> > the past which is why it's diifucult to solve.
>> >
>> > "NoNoBadDog!" wrote:
>> >
>> >> First, what are your system specs?
>> >>
>> >> What other processes do you have running in the background when you
>> >> attempt
>> >> to burn?
>> >>
>> >> Have you tried burning at a slower speed, and if so, did the burn
>> >> complete?
>> >>
>> >> Do you have any screensavers active during the burn?
>> >>
>> >> Bobby
>> >>
>> >> "Borg" <Borg@discussions.microsoft.com> wrote in message
>> >> news:529BF1C8-0A1D-4CFF-9040-C8968D04B052@microsoft.com...
>> >> >I also have This problem. It happens with 3 programs, Pinnicle ,
>> >> >SOnic
>> >> >MyDVD
>> >> > and WMM. I need help too
>> >> >
>> >> > "Big Ian" wrote:
>> >> >
>> >> >> Wendy.
>> >> >>
>> >> >> THis sounds like my problem. Did you get a resolution. I would be
>> >> >> interested.
>> >> >>
>> >> >> Ian
>> >> >>
>> >> >> "Wendy" wrote:
>> >> >>
>> >> >> > Please help. I made a home movie in widows movie maker and saved
>> >> >> > it
>> >> >> > to
>> >> >> > my
>> >> >> > harddrive as a dv-avi file.
>> >> >> >
>> >> >> > I imported it into WINDVD, and made some more edits and when I
>> >> >> > try
>> >> >> > to
>> >> >> > burn
>> >> >> > either I get a "cannot complete burn process" error, or my
>> >> >> > computer
>> >> >> > shuts
>> >> >> > down completely.
>> >> >> >
>> >> >> > I have a toshiba 512/80gig harddrive.
>> >> >> >
>> >> >> > I also tried to burn through power director as well with the same
>> >> >> > shutdown
>> >> >> > results, but it does at least start to burn. I have even tried
>> >> >> > to
>> >> >> > burn
>> >> >> > right
>> >> >> > to disc and it shuts down.
>> >> >> >
>> >> >> > any suggestionsf????
>> >> >> >
>> >> >> > Thank you
>> >>
>> >>
>> >>
>>
>>
>>

Borg
07-09-2005, 09:59 PM
That is what I thought you were going to say. I can see I have my work cut
out for me. Thank you for your help, I really appriciate it. I'll let you
know it I get it working.
Brenda

"NoNoBadDog!" wrote:

> Yes, the System Event log would be critical. The fact that it is corrupt
> indicates that the failure of windows was so sudden that an entry could not
> be written. That indication alone is significant. It appears (from what we
> have discussed) that it is Windows itself that is having problems. There
> are so many variable that can cause this...bad memory, latency errors across
> the PCI bus...but who really knows? Without a diagnostic tool that would
> log system and application errors, there is no valid method to track it
> down. If the frustration level were high enough, I personally would bite
> the bullet and do a wipe and complete re-install. It is a drastic measure,
> but for lack of better diagnostic input, it may be the only viable option.
>
> Bobby
>
> "Borg" <Borg@discussions.microsoft.com> wrote in message
> news:855D6BB2-7D67-487B-935C-26A5D822C02A@microsoft.com...
> > Not that I can see, but your getting a bit beyond my knowledge. I first
> > looked at the applicaion events, nothing different. By the system event
> > log
> > is corupt. That's different ? Not sure what it means...
> >
> > "NoNoBadDog!" wrote:
> >
> >> Are there any entries in Event Viewer that may shed some light on this?
> >>
> >> Bobby
> >>
> >> "Borg" <Borg@discussions.microsoft.com> wrote in message
> >> news:C312D9E8-0832-484F-8023-D3A352097D41@microsoft.com...
> >> >I can't say for the others, but I've shut down ,screensavers, antivirus
> >> >,
> >> >and
> >> > anything else I can find. I have tried burning at a slow rate, I have 1
> >> > GB
> >> > memory , 60+GB hard drive free, 2.5 Ghtz Pentinium 4. I have had this
> >> > work
> >> > in
> >> > the past which is why it's diifucult to solve.
> >> >
> >> > "NoNoBadDog!" wrote:
> >> >
> >> >> First, what are your system specs?
> >> >>
> >> >> What other processes do you have running in the background when you
> >> >> attempt
> >> >> to burn?
> >> >>
> >> >> Have you tried burning at a slower speed, and if so, did the burn
> >> >> complete?
> >> >>
> >> >> Do you have any screensavers active during the burn?
> >> >>
> >> >> Bobby
> >> >>
> >> >> "Borg" <Borg@discussions.microsoft.com> wrote in message
> >> >> news:529BF1C8-0A1D-4CFF-9040-C8968D04B052@microsoft.com...
> >> >> >I also have This problem. It happens with 3 programs, Pinnicle ,
> >> >> >SOnic
> >> >> >MyDVD
> >> >> > and WMM. I need help too
> >> >> >
> >> >> > "Big Ian" wrote:
> >> >> >
> >> >> >> Wendy.
> >> >> >>
> >> >> >> THis sounds like my problem. Did you get a resolution. I would be
> >> >> >> interested.
> >> >> >>
> >> >> >> Ian
> >> >> >>
> >> >> >> "Wendy" wrote:
> >> >> >>
> >> >> >> > Please help. I made a home movie in widows movie maker and saved
> >> >> >> > it
> >> >> >> > to
> >> >> >> > my
> >> >> >> > harddrive as a dv-avi file.
> >> >> >> >
> >> >> >> > I imported it into WINDVD, and made some more edits and when I
> >> >> >> > try
> >> >> >> > to
> >> >> >> > burn
> >> >> >> > either I get a "cannot complete burn process" error, or my
> >> >> >> > computer
> >> >> >> > shuts
> >> >> >> > down completely.
> >> >> >> >
> >> >> >> > I have a toshiba 512/80gig harddrive.
> >> >> >> >
> >> >> >> > I also tried to burn through power director as well with the same
> >> >> >> > shutdown
> >> >> >> > results, but it does at least start to burn. I have even tried
> >> >> >> > to
> >> >> >> > burn
> >> >> >> > right
> >> >> >> > to disc and it shuts down.
> >> >> >> >
> >> >> >> > any suggestionsf????
> >> >> >> >
> >> >> >> > Thank you
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Joshua Smith [MSFT]
07-09-2005, 09:59 PM
Hi Borg,

To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me (remove "online") back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft
-----

Get Secure! www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights


"Borg" <Borg@discussions.microsoft.com> wrote in message
news:8946A1EA-068A-4123-92A8-F02290501F14@microsoft.com...
> That is what I thought you were going to say. I can see I have my work cut
> out for me. Thank you for your help, I really appriciate it. I'll let you
> know it I get it working.
> Brenda
>
> "NoNoBadDog!" wrote:
>
>> Yes, the System Event log would be critical. The fact that it is corrupt
>> indicates that the failure of windows was so sudden that an entry could
>> not
>> be written. That indication alone is significant. It appears (from what
>> we
>> have discussed) that it is Windows itself that is having problems. There
>> are so many variable that can cause this...bad memory, latency errors
>> across
>> the PCI bus...but who really knows? Without a diagnostic tool that would
>> log system and application errors, there is no valid method to track it
>> down. If the frustration level were high enough, I personally would bite
>> the bullet and do a wipe and complete re-install. It is a drastic
>> measure,
>> but for lack of better diagnostic input, it may be the only viable
>> option.
>>
>> Bobby
>>
>> "Borg" <Borg@discussions.microsoft.com> wrote in message
>> news:855D6BB2-7D67-487B-935C-26A5D822C02A@microsoft.com...
>> > Not that I can see, but your getting a bit beyond my knowledge. I first
>> > looked at the applicaion events, nothing different. By the system event
>> > log
>> > is corupt. That's different ? Not sure what it means...
>> >
>> > "NoNoBadDog!" wrote:
>> >
>> >> Are there any entries in Event Viewer that may shed some light on
>> >> this?
>> >>
>> >> Bobby
>> >>
>> >> "Borg" <Borg@discussions.microsoft.com> wrote in message
>> >> news:C312D9E8-0832-484F-8023-D3A352097D41@microsoft.com...
>> >> >I can't say for the others, but I've shut down ,screensavers,
>> >> >antivirus
>> >> >,
>> >> >and
>> >> > anything else I can find. I have tried burning at a slow rate, I
>> >> > have 1
>> >> > GB
>> >> > memory , 60+GB hard drive free, 2.5 Ghtz Pentinium 4. I have had
>> >> > this
>> >> > work
>> >> > in
>> >> > the past which is why it's diifucult to solve.
>> >> >
>> >> > "NoNoBadDog!" wrote:
>> >> >
>> >> >> First, what are your system specs?
>> >> >>
>> >> >> What other processes do you have running in the background when you
>> >> >> attempt
>> >> >> to burn?
>> >> >>
>> >> >> Have you tried burning at a slower speed, and if so, did the burn
>> >> >> complete?
>> >> >>
>> >> >> Do you have any screensavers active during the burn?
>> >> >>
>> >> >> Bobby
>> >> >>
>> >> >> "Borg" <Borg@discussions.microsoft.com> wrote in message
>> >> >> news:529BF1C8-0A1D-4CFF-9040-C8968D04B052@microsoft.com...
>> >> >> >I also have This problem. It happens with 3 programs, Pinnicle ,
>> >> >> >SOnic
>> >> >> >MyDVD
>> >> >> > and WMM. I need help too
>> >> >> >
>> >> >> > "Big Ian" wrote:
>> >> >> >
>> >> >> >> Wendy.
>> >> >> >>
>> >> >> >> THis sounds like my problem. Did you get a resolution. I would
>> >> >> >> be
>> >> >> >> interested.
>> >> >> >>
>> >> >> >> Ian
>> >> >> >>
>> >> >> >> "Wendy" wrote:
>> >> >> >>
>> >> >> >> > Please help. I made a home movie in widows movie maker and
>> >> >> >> > saved
>> >> >> >> > it
>> >> >> >> > to
>> >> >> >> > my
>> >> >> >> > harddrive as a dv-avi file.
>> >> >> >> >
>> >> >> >> > I imported it into WINDVD, and made some more edits and when I
>> >> >> >> > try
>> >> >> >> > to
>> >> >> >> > burn
>> >> >> >> > either I get a "cannot complete burn process" error, or my
>> >> >> >> > computer
>> >> >> >> > shuts
>> >> >> >> > down completely.
>> >> >> >> >
>> >> >> >> > I have a toshiba 512/80gig harddrive.
>> >> >> >> >
>> >> >> >> > I also tried to burn through power director as well with the
>> >> >> >> > same
>> >> >> >> > shutdown
>> >> >> >> > results, but it does at least start to burn. I have even
>> >> >> >> > tried
>> >> >> >> > to
>> >> >> >> > burn
>> >> >> >> > right
>> >> >> >> > to disc and it shuts down.
>> >> >> >> >
>> >> >> >> > any suggestionsf????
>> >> >> >> >
>> >> >> >> > Thank you
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>


RE: Computer shut down during burn process