help please with toshiba PDR-M60 camera connection



Brian
07-09-2005, 09:55 PM
used to work find on same pc running xp home. Have tried fixes used by this
group on similar problems. Recently removed Real 10 has suggested by group.
Camera does appear under device manager as imaging device when connected but
will not update driver-get invalid data message at end of install wizard. Two
unrecognized devices listed under imaging devices even with no camera
connected and they will not uninstall- says may be needed for boot. Any ideas?

Gregg Rivers [MSFT]
07-09-2005, 09:56 PM
Hello Brian,

Not sure if you've had any luck with this issue or not. Here is some info
from the Toshiba web site. The info in the First Time Install section is
definitely worth trying.
- Downloading Images
The USB connection was designed for use with Microsoft Windows
98/2000/ME/XP. If you are using Windows 95 or Windows NT, the drivers in
your operating system may not be supported by the USB connection. USB is
also supported by Apple / MAC.

FIRST TIME INSTALL

Note: Image Expert can be installed before or after the USB drivers for the
camera. If it is installed prior to installing the drivers, then please
temporarily remove the Camio Viewer from the System Tray (At the bottom
right of the screen in the bar, it looks like a little camera. Right Click
the little camera and select 'Exit' to temporarily close Camio Viewer while
you install the drivers.)

1) Drivers are located on the CD. Drivers can also be downloaded from the
web site to a known folder on your computer (for example, "My Documents").

2) Connect the camera to the computer by USB and turn the camera to the
"connection" setting on the Mode Dial (looks like a lightning bolt). Please
wait for the computer to detect the camera, this may take a few minutes the
first time it is connected (be patient, it is much faster after it has been
properly installed).

3) The Hardware Installation Wizard will recognize a new device connected to
the computer and prompt you for the location of the driver. Browse to the CD
or the folder (for example "My Documents") where the driver is located.

Imaging Devices > PDR-M60 Camera Driver

4) Open Image Expert and make sure that the configuration settings in the
MENU / CAMERA / CONNECTION are Serial / USB instead of USB Mounted Drive.
The pathway is not available under this setting so you will need to confirm
USB Mounted Drive is still set to DCIM only.

Let us know how that goes.

Thanks,
Gregg Rivers [MSFT]

This posting is provided "AS IS" with no warranties, and confers no
rights.
Please note I cannot respond to e-mailed questions, please use these
newsgroups.

"Brian" <Brian @discussions.microsoft.com> wrote in message
news:A65BFBA2-EA8B-48A3-9517-CEA8BBC971FC@microsoft.com...
> used to work find on same pc running xp home. Have tried fixes used by
> this
> group on similar problems. Recently removed Real 10 has suggested by
> group.
> Camera does appear under device manager as imaging device when connected
> but
> will not update driver-get invalid data message at end of install wizard.
> Two
> unrecognized devices listed under imaging devices even with no camera
> connected and they will not uninstall- says may be needed for boot. Any
> ideas?

Brian V
07-09-2005, 09:56 PM
Thanks for your response. My problem was solved only after I removed SP2 then
installed camera. Have since reinstalled SP2 with no futher issues.

"Gregg Rivers [MSFT]" wrote:

> Hello Brian,
>
> Not sure if you've had any luck with this issue or not. Here is some info
> from the Toshiba web site. The info in the First Time Install section is
> definitely worth trying.
> - Downloading Images
> The USB connection was designed for use with Microsoft Windows
> 98/2000/ME/XP. If you are using Windows 95 or Windows NT, the drivers in
> your operating system may not be supported by the USB connection. USB is
> also supported by Apple / MAC.
>
> FIRST TIME INSTALL
>
> Note: Image Expert can be installed before or after the USB drivers for the
> camera. If it is installed prior to installing the drivers, then please
> temporarily remove the Camio Viewer from the System Tray (At the bottom
> right of the screen in the bar, it looks like a little camera. Right Click
> the little camera and select 'Exit' to temporarily close Camio Viewer while
> you install the drivers.)
>
> 1) Drivers are located on the CD. Drivers can also be downloaded from the
> web site to a known folder on your computer (for example, "My Documents").
>
> 2) Connect the camera to the computer by USB and turn the camera to the
> "connection" setting on the Mode Dial (looks like a lightning bolt). Please
> wait for the computer to detect the camera, this may take a few minutes the
> first time it is connected (be patient, it is much faster after it has been
> properly installed).
>
> 3) The Hardware Installation Wizard will recognize a new device connected to
> the computer and prompt you for the location of the driver. Browse to the CD
> or the folder (for example "My Documents") where the driver is located.
>
> Imaging Devices > PDR-M60 Camera Driver
>
> 4) Open Image Expert and make sure that the configuration settings in the
> MENU / CAMERA / CONNECTION are Serial / USB instead of USB Mounted Drive.
> The pathway is not available under this setting so you will need to confirm
> USB Mounted Drive is still set to DCIM only.
>
> Let us know how that goes.
>
> Thanks,
> Gregg Rivers [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> Please note I cannot respond to e-mailed questions, please use these
> newsgroups.
>
> "Brian" <Brian @discussions.microsoft.com> wrote in message
> news:A65BFBA2-EA8B-48A3-9517-CEA8BBC971FC@microsoft.com...
> > used to work find on same pc running xp home. Have tried fixes used by
> > this
> > group on similar problems. Recently removed Real 10 has suggested by
> > group.
> > Camera does appear under device manager as imaging device when connected
> > but
> > will not update driver-get invalid data message at end of install wizard.
> > Two
> > unrecognized devices listed under imaging devices even with no camera
> > connected and they will not uninstall- says may be needed for boot. Any
> > ideas?
>
>
>


help please with toshiba PDR-M60 camera connection