MSN Msgr 7.0 - Video Not Received



cajun-gwailo
07-09-2005, 10:49 PM
Friend can't receive my video using 7.0. I am on 7.0 as well. All looks
fine on my end. She can hear me, not see me.

She gets the invitation to join the video conversation, and just as quickly
a msg comes up that the invitation has been cancelled.

She has a recent vintage dell with XP.

thanks

Jonathan Kay [MVP]
07-09-2005, 10:49 PM
Greetings,

Has she gone through the Audio/Video Tuning Wizard recently? If not, she can by clicking the
Tools menu, the Audio/Video Tuning Wizard.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"cajun-gwailo" <notonyourlife@nowhere.com> wrote in message
news:63Fwe.11051$Xv.7644@bignews4.bellsouth.net...
> Friend can't receive my video using 7.0. I am on 7.0 as well. All looks fine on my end.
> She can hear me, not see me.
>
> She gets the invitation to join the video conversation, and just as quickly a msg comes up
> that the invitation has been cancelled.
>
> She has a recent vintage dell with XP.
>
> thanks
>

cajun-gwailo
07-09-2005, 10:49 PM
thanks. even if she just is receiving (she has no camera), she needs to do
this?



"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
news:OKXBjIYfFHA.1284@TK2MSFTNGP14.phx.gbl...
> Greetings,
>
> Has she gone through the Audio/Video Tuning Wizard recently? If not, she
> can by clicking the Tools menu, the Audio/Video Tuning Wizard.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "cajun-gwailo" <notonyourlife@nowhere.com> wrote in message
> news:63Fwe.11051$Xv.7644@bignews4.bellsouth.net...
>> Friend can't receive my video using 7.0. I am on 7.0 as well. All looks
>> fine on my end. She can hear me, not see me.
>>
>> She gets the invitation to join the video conversation, and just as
>> quickly a msg comes up that the invitation has been cancelled.
>>
>> She has a recent vintage dell with XP.
>>
>> thanks
>>
>
>

Jonathan Kay [MVP]
07-09-2005, 10:49 PM
Hi,

Well if the settings are incorrect (for example, if its been initiated once and used a device
that's no longer there), you'll see that "instant cancel" behavior. Going through the wizard
again would correct that.

However, this is just referring to video conversation; if you were just using the "Webcam"
(separate features) this shouldn't be an issue.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"cajun-gwailo" <notonyourlife@nowhere.com> wrote in message
news:9rUwe.5851$du.1440@bignews1.bellsouth.net...
> thanks. even if she just is receiving (she has no camera), she needs to do this?
>
>
>
> "Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
> news:OKXBjIYfFHA.1284@TK2MSFTNGP14.phx.gbl...
>> Greetings,
>>
>> Has she gone through the Audio/Video Tuning Wizard recently? If not, she can by clicking
>> the Tools menu, the Audio/Video Tuning Wizard.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "cajun-gwailo" <notonyourlife@nowhere.com> wrote in message
>> news:63Fwe.11051$Xv.7644@bignews4.bellsouth.net...
>>> Friend can't receive my video using 7.0. I am on 7.0 as well. All looks fine on my end.
>>> She can hear me, not see me.
>>>
>>> She gets the invitation to join the video conversation, and just as quickly a msg comes
>>> up that the invitation has been cancelled.
>>>
>>> She has a recent vintage dell with XP.
>>>
>>> thanks
>>>
>>
>>
>
>

cajun-gwailo
07-09-2005, 10:49 PM
thanks again. will give it a whirl.


"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
news:%23depLtYfFHA.2156@TK2MSFTNGP14.phx.gbl...
> Hi,
>
> Well if the settings are incorrect (for example, if its been initiated
> once and used a device that's no longer there), you'll see that "instant
> cancel" behavior. Going through the wizard again would correct that.
>
> However, this is just referring to video conversation; if you were just
> using the "Webcam" (separate features) this shouldn't be an issue.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "cajun-gwailo" <notonyourlife@nowhere.com> wrote in message
> news:9rUwe.5851$du.1440@bignews1.bellsouth.net...
>> thanks. even if she just is receiving (she has no camera), she needs to
>> do this?
>>
>>
>>
>> "Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
>> news:OKXBjIYfFHA.1284@TK2MSFTNGP14.phx.gbl...
>>> Greetings,
>>>
>>> Has she gone through the Audio/Video Tuning Wizard recently? If not,
>>> she can by clicking the Tools menu, the Audio/Video Tuning Wizard.
>>> ____________________________________________
>>> Jonathan Kay
>>> Microsoft MVP - Windows Messenger/MSN Messenger
>>> Associate Expert
>>> http://www.microsoft.com/windowsxp/expertzone/
>>> Messenger Resources - http://messenger.jonathankay.com
>>> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
>>> You *must* contact me for redistribution rights.
>>>
>>> "cajun-gwailo" <notonyourlife@nowhere.com> wrote in message
>>> news:63Fwe.11051$Xv.7644@bignews4.bellsouth.net...
>>>> Friend can't receive my video using 7.0. I am on 7.0 as well. All
>>>> looks fine on my end. She can hear me, not see me.
>>>>
>>>> She gets the invitation to join the video conversation, and just as
>>>> quickly a msg comes up that the invitation has been cancelled.
>>>>
>>>> She has a recent vintage dell with XP.
>>>>
>>>> thanks
>>>>
>>>
>>>
>>
>>
>
>


MSN Msgr 7.0 - Video Not Received