Re: service pack 2- access denied



Peeps
07-09-2005, 09:09 PM
When I upgraded to Windows XP and downloaded Service Pack 2, my HP Photosmart
P1000 printer would no longer install. I tried everything available also, and
still it could not be installed. I was told by Microsoft and HP that some
registry keys need to be removed before the printer would install. Hope you
have better luck finding a solution than I did.

"kevan" wrote:

> i've been able to download sp2, that's not the problem. apparently, because
> of a registry issue or something, i'm stuck between sp1 and sp2, and that's
> what has caused the software to not install. i tried reinstalling sp1 and
> fixing the registry, but neither solution has helped, so i'm out of ideas.
>
> "Len Dolby" wrote:
>
> > You could ask Microsoft to mail you the SP2 CD - it's free ...
> > You may not be aware, but this d/l is HUGE - even on cable it took best part
> > of 2 hours (and the upgrade install, another 3 )
> > HTH Len
> > "kevan" <kevan@discussions.microsoft.com> wrote in message
> > news:8311BA56-9F0D-47B8-9A94-874D738F855C@microsoft.com...
> > > ok, i just got an hp photosmart 7450 printer, and i can't install the
> > > software. i'm told it's because i don't have service pack 2, so i tried
> > > downloading that. i get a message that access is denied, and it's a
> > > registry
> > > problem. so i've tried fixing the registry with the solution here
> > > (http://support.microsoft.com/kb/873148) and i've also tried the solution
> > > e-mailed to me, which involved using the cmds.bat program. i've tried
> > > doing
> > > this all in normal and safe mode, and nothing is working or even getting
> > > me
> > > closer. does anyone know how i can just get this thing running?
> >
> >
> >


Re: service pack 2- access denied