Messenger won't run at all



loveknott
07-09-2005, 09:49 PM
I've downloaded the 7.0 messenger and it won't even open. It says that it
has encountered a problem and has to close. I've un-installed and
re-installed several times, and it always does the same thing. I use windows
xp, does anyone have any ideas on how to fix this? It's very frustrating!

Jonathan Kay [MVP]
07-09-2005, 09:49 PM
Greetings,

In the error that apologizes for the inconvenience of Messenger shutting down, click the
"click here" link -- in the next screen, you'll see something like the
following: szAppName : msnsmgr.exe szAppVer : 7.0.0777 szModName : rpcrt4.dll

If you could reply back with what the szModName has in your error, would make it easier to
determine what the problem is.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"loveknott" <loveknott@discussions.mircosoft.com> wrote in message
news:7AFD24AF-9277-4633-B7A5-BB72017CE79D@microsoft.com...
> I've downloaded the 7.0 messenger and it won't even open. It says that it
> has encountered a problem and has to close. I've un-installed and
> re-installed several times, and it always does the same thing. I use windows
> xp, does anyone have any ideas on how to fix this? It's very frustrating!

loveknott
07-09-2005, 09:49 PM
Hello,

It says ModeName: msgplush.dll

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> In the error that apologizes for the inconvenience of Messenger shutting down, click the
> "click here" link -- in the next screen, you'll see something like the
> following: szAppName : msnsmgr.exe szAppVer : 7.0.0777 szModName : rpcrt4.dll
>
> If you could reply back with what the szModName has in your error, would make it easier to
> determine what the problem is.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "loveknott" <loveknott@discussions.mircosoft.com> wrote in message
> news:7AFD24AF-9277-4633-B7A5-BB72017CE79D@microsoft.com...
> > I've downloaded the 7.0 messenger and it won't even open. It says that it
> > has encountered a problem and has to close. I've un-installed and
> > re-installed several times, and it always does the same thing. I use windows
> > xp, does anyone have any ideas on how to fix this? It's very frustrating!
>
>
>

Jonathan Kay [MVP]
07-09-2005, 09:49 PM
Greetings,

What you're seeing is an older version one of the Messenger Plus 2.x DLL trying to hook into
Messenger (and failing, because it isn't compatible with MSN Messenger 7).

To solve this, firstly uninstall Messenger Plus! 2.x from Add or Remove Programs in the
Control Panel, then assuming you want to keep Plus, install the latest version (which is
3.54 FYI) from http://www.msgplus.net.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"loveknott" <loveknott@discussions.mircosoft.com> wrote in message
news:9D9AFA76-E29B-4A44-B75E-9D27C7FE148E@microsoft.com...
> Hello,
>
> It says ModeName: msgplush.dll
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> In the error that apologizes for the inconvenience of Messenger shutting down, click the
>> "click here" link -- in the next screen, you'll see something like the
>> following: szAppName : msnsmgr.exe szAppVer : 7.0.0777 szModName : rpcrt4.dll
>>
>> If you could reply back with what the szModName has in your error, would make it easier to
>> determine what the problem is.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "loveknott" <loveknott@discussions.mircosoft.com> wrote in message
>> news:7AFD24AF-9277-4633-B7A5-BB72017CE79D@microsoft.com...
>> > I've downloaded the 7.0 messenger and it won't even open. It says that it
>> > has encountered a problem and has to close. I've un-installed and
>> > re-installed several times, and it always does the same thing. I use windows
>> > xp, does anyone have any ideas on how to fix this? It's very frustrating!
>>
>>
>>

loveknott
07-09-2005, 09:49 PM
Hello,

Do i need to keep the Messenger Plus? Can you tell me what it is? If I
don't need it, I won't install the latest version. Also, do I have to
un-install the 7.0 messenger while I do this?

Michelle

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> What you're seeing is an older version one of the Messenger Plus 2.x DLL trying to hook into
> Messenger (and failing, because it isn't compatible with MSN Messenger 7).
>
> To solve this, firstly uninstall Messenger Plus! 2.x from Add or Remove Programs in the
> Control Panel, then assuming you want to keep Plus, install the latest version (which is
> 3.54 FYI) from http://www.msgplus.net.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "loveknott" <loveknott@discussions.mircosoft.com> wrote in message
> news:9D9AFA76-E29B-4A44-B75E-9D27C7FE148E@microsoft.com...
> > Hello,
> >
> > It says ModeName: msgplush.dll
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Greetings,
> >>
> >> In the error that apologizes for the inconvenience of Messenger shutting down, click the
> >> "click here" link -- in the next screen, you'll see something like the
> >> following: szAppName : msnsmgr.exe szAppVer : 7.0.0777 szModName : rpcrt4.dll
> >>
> >> If you could reply back with what the szModName has in your error, would make it easier to
> >> determine what the problem is.
> >> ____________________________________________
> >> Jonathan Kay
> >> Microsoft MVP - Windows Messenger/MSN Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >>
> >> "loveknott" <loveknott@discussions.mircosoft.com> wrote in message
> >> news:7AFD24AF-9277-4633-B7A5-BB72017CE79D@microsoft.com...
> >> > I've downloaded the 7.0 messenger and it won't even open. It says that it
> >> > has encountered a problem and has to close. I've un-installed and
> >> > re-installed several times, and it always does the same thing. I use windows
> >> > xp, does anyone have any ideas on how to fix this? It's very frustrating!
> >>
> >>
> >>
>
>
>

Jonathan Kay [MVP]
07-09-2005, 09:49 PM
Hi Michelle,

See the Messenger Plus website if you're interested, but it's a third-party Messenger
utility, you don't "need" it, so remove it if you wish.

No need to uninstall Messenger itself.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"loveknott" <loveknott@discussions.mircosoft.com> wrote in message
news:B3DC9813-7F2A-4F97-BB53-D30BB6B52BD8@microsoft.com...
> Hello,
>
> Do i need to keep the Messenger Plus? Can you tell me what it is? If I
> don't need it, I won't install the latest version. Also, do I have to
> un-install the 7.0 messenger while I do this?
>
> Michelle
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> What you're seeing is an older version one of the Messenger Plus 2.x DLL trying to hook
>> into
>> Messenger (and failing, because it isn't compatible with MSN Messenger 7).
>>
>> To solve this, firstly uninstall Messenger Plus! 2.x from Add or Remove Programs in the
>> Control Panel, then assuming you want to keep Plus, install the latest version (which is
>> 3.54 FYI) from http://www.msgplus.net.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "loveknott" <loveknott@discussions.mircosoft.com> wrote in message
>> news:9D9AFA76-E29B-4A44-B75E-9D27C7FE148E@microsoft.com...
>> > Hello,
>> >
>> > It says ModeName: msgplush.dll
>> >
>> > "Jonathan Kay [MVP]" wrote:
>> >
>> >> Greetings,
>> >>
>> >> In the error that apologizes for the inconvenience of Messenger shutting down, click
>> >> the
>> >> "click here" link -- in the next screen, you'll see something like the
>> >> following: szAppName : msnsmgr.exe szAppVer : 7.0.0777 szModName : rpcrt4.dll
>> >>
>> >> If you could reply back with what the szModName has in your error, would make it easier
>> >> to
>> >> determine what the problem is.
>> >> ____________________________________________
>> >> Jonathan Kay
>> >> Microsoft MVP - Windows Messenger/MSN Messenger
>> >> Associate Expert
>> >> http://www.microsoft.com/windowsxp/expertzone/
>> >> Messenger Resources - http://messenger.jonathankay.com
>> >> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
>> >> You *must* contact me for redistribution rights.
>> >>
>> >> "loveknott" <loveknott@discussions.mircosoft.com> wrote in message
>> >> news:7AFD24AF-9277-4633-B7A5-BB72017CE79D@microsoft.com...
>> >> > I've downloaded the 7.0 messenger and it won't even open. It says that it
>> >> > has encountered a problem and has to close. I've un-installed and
>> >> > re-installed several times, and it always does the same thing. I use windows
>> >> > xp, does anyone have any ideas on how to fix this? It's very frustrating!
>> >>
>> >>
>> >>
>>
>>
>>

loveknott
07-09-2005, 09:49 PM
Hi Jonathan!

got the messenger up and running, thanks for all of your help-you rock!

Michelle

"Jonathan Kay [MVP]" wrote:

> Hi Michelle,
>
> See the Messenger Plus website if you're interested, but it's a third-party Messenger
> utility, you don't "need" it, so remove it if you wish.
>
> No need to uninstall Messenger itself.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "loveknott" <loveknott@discussions.mircosoft.com> wrote in message
> news:B3DC9813-7F2A-4F97-BB53-D30BB6B52BD8@microsoft.com...
> > Hello,
> >
> > Do i need to keep the Messenger Plus? Can you tell me what it is? If I
> > don't need it, I won't install the latest version. Also, do I have to
> > un-install the 7.0 messenger while I do this?
> >
> > Michelle
> >
> > "Jonathan Kay [MVP]" wrote:
> >
> >> Greetings,
> >>
> >> What you're seeing is an older version one of the Messenger Plus 2.x DLL trying to hook
> >> into
> >> Messenger (and failing, because it isn't compatible with MSN Messenger 7).
> >>
> >> To solve this, firstly uninstall Messenger Plus! 2.x from Add or Remove Programs in the
> >> Control Panel, then assuming you want to keep Plus, install the latest version (which is
> >> 3.54 FYI) from http://www.msgplus.net.
> >> ____________________________________________
> >> Jonathan Kay
> >> Microsoft MVP - Windows Messenger/MSN Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >>
> >> "loveknott" <loveknott@discussions.mircosoft.com> wrote in message
> >> news:9D9AFA76-E29B-4A44-B75E-9D27C7FE148E@microsoft.com...
> >> > Hello,
> >> >
> >> > It says ModeName: msgplush.dll
> >> >
> >> > "Jonathan Kay [MVP]" wrote:
> >> >
> >> >> Greetings,
> >> >>
> >> >> In the error that apologizes for the inconvenience of Messenger shutting down, click
> >> >> the
> >> >> "click here" link -- in the next screen, you'll see something like the
> >> >> following: szAppName : msnsmgr.exe szAppVer : 7.0.0777 szModName : rpcrt4.dll
> >> >>
> >> >> If you could reply back with what the szModName has in your error, would make it easier
> >> >> to
> >> >> determine what the problem is.
> >> >> ____________________________________________
> >> >> Jonathan Kay
> >> >> Microsoft MVP - Windows Messenger/MSN Messenger
> >> >> Associate Expert
> >> >> http://www.microsoft.com/windowsxp/expertzone/
> >> >> Messenger Resources - http://messenger.jonathankay.com
> >> >> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> >> >> You *must* contact me for redistribution rights.
> >> >>
> >> >> "loveknott" <loveknott@discussions.mircosoft.com> wrote in message
> >> >> news:7AFD24AF-9277-4633-B7A5-BB72017CE79D@microsoft.com...
> >> >> > I've downloaded the 7.0 messenger and it won't even open. It says that it
> >> >> > has encountered a problem and has to close. I've un-installed and
> >> >> > re-installed several times, and it always does the same thing. I use windows
> >> >> > xp, does anyone have any ideas on how to fix this? It's very frustrating!
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>


Messenger won't run at all