new hard drive on laptop



sally
07-10-2005, 10:34 AM
I bought a new hard drive for a HP Pavillion ze 5170 Laptop.
Here is the error message that comes up..'Media test failed, check
cable'...also the hard drive is NOT detected in BIOS....it is a master too.

When I use the recovery cd, i get this error message..' error encountered
while creating save to disk partition'... then this prompt..'X:\TOOLS\S2D>_'
...I have no idea what that means!

any help will be greatly appreciated,

sally

Ghostrider
07-10-2005, 10:34 AM
sally wrote:

> I bought a new hard drive for a HP Pavillion ze 5170 Laptop.
> Here is the error message that comes up..'Media test failed, check
> cable'...also the hard drive is NOT detected in BIOS....it is a master too.
>
> When I use the recovery cd, i get this error message..' error encountered
> while creating save to disk partition'... then this prompt..'X:\TOOLS\S2D>_'
> ..I have no idea what that means!
>
> any help will be greatly appreciated,
>
> sally

Check bios setup configuration for autodetect of the new
hard drive. If failure continues, then either the HD is bad
or this particular laptop model is locked into hardware that
needs to be supplied by HP.

Og
07-10-2005, 10:34 AM
Did you, as the error message suggests, check the cable?
Is the cable properly oriented at the drive?
Is the cable properly oriented at the drive controller?
Is the cable fully seated into the drive?
Is the cable fully seated into the drive controller?
Is the new drive jumpered correctly?

steve

"sally" <sally @discussions.microsoft.com> wrote in message
news:09782DC1-DD47-4A6F-8ADE-06238F28EF4E@microsoft.com...
>I bought a new hard drive for a HP Pavillion ze 5170 Laptop.
> Here is the error message that comes up..'Media test failed, check
> cable'...also the hard drive is NOT detected in BIOS....it is a master
> too.
>
> When I use the recovery cd, i get this error message..' error encountered
> while creating save to disk partition'... then this
> prompt..'X:\TOOLS\S2D>_'
> ..I have no idea what that means!
>
> any help will be greatly appreciated,
>
> sally
>
>
>


new hard drive on laptop