[Cari \(MS-MVP\)]

It may have wanted further information, and without that it could not
installed correctly. Try uninstalling and then reinstalling.
--
Cari (MS-MVP)
Printing & Imaging



"jerith" <jerith@discussions.microsoft.com> wrote in message
news:26EDB26C-14EF-4B55-A6D5-BF293343D456@microsoft.com...
> Yes, I did. I connected the printer when the software told me to. Then a
> hardware device window opened. I just cancelled it to let the software
> finish
> installing.
>
> Bruce
>
> "Cari (MS-MVP)" wrote:
>
>> Did you install the software that came on the CD with the printer BEFORE
>> connecting the printer to the PC?
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>>
>>
>> "jerith" <jerith@discussions.microsoft.com> wrote in message
>> news:81D90190-E2CF-4A1C-A677-DA8842A44BA5@microsoft.com...
>> >I just hooked up a new Epson RX620 printer to my PC. I ran into trouble
>> >with
>> > the installation and contacted Epson. They told me to find the device
>> > in
>> > the
>> > Device Manager and update the driver.
>> >
>> > When the Hardware Wizard appeared, I was told to Install from a
>> > specific
>> > location and then use the Don't search option. The next screen was
>> > supposed
>> > to show me a USB composite device to update the driver. This device did
>> > not
>> > show up though.
>> >
>> > I went back and retried the update by automatically looking for the
>> > driver -
>> > no luck.
>> >
>> > Before I give up and do a Windows Repair/Reinstall (or return the #$%*
>> > printer), any ideas where this driver could be hiding?
>>
>>
>>