SP2 Install Problem



Mike
07-10-2005, 03:20 AM
Hi,

I'm trying to install XP SP2, but it always has 2 errors when backing up the
registry. I found a KB Article (873148) which covers this problem, but I
can not edit the permissions on 2 of the Registry keys;

HKCR\.msi and HKCR\.msp

Both those are, of course, Windows Installer keys. When I go to open either
1 I get "Access is Denied". When I go to Permissions for those 2, it says
"Unable to view current permisions, but you may change them".
Well, I make the changes to the permisions, but it absolutely will not save
the changes... I still get access is denied.

I have installed the latest Windows Installer 3.1 v2, but it still has not
changed this problem. I am using an account with Computer Administrator
priviledges.

Any help would be greatly appreciated.

Mike

Andrew E.
07-10-2005, 03:20 AM
At starting computer,tap the F8 key,select safe mode with networking,enter
windows as administrator,adjust as needed.

"Mike" wrote:

> Hi,
>
> I'm trying to install XP SP2, but it always has 2 errors when backing up the
> registry. I found a KB Article (873148) which covers this problem, but I
> can not edit the permissions on 2 of the Registry keys;
>
> HKCR\.msi and HKCR\.msp
>
> Both those are, of course, Windows Installer keys. When I go to open either
> 1 I get "Access is Denied". When I go to Permissions for those 2, it says
> "Unable to view current permisions, but you may change them".
> Well, I make the changes to the permisions, but it absolutely will not save
> the changes... I still get access is denied.
>
> I have installed the latest Windows Installer 3.1 v2, but it still has not
> changed this problem. I am using an account with Computer Administrator
> priviledges.
>
> Any help would be greatly appreciated.
>
> Mike
>
>
>

Mike
07-10-2005, 03:20 AM
Hi Andrew,

I have already tried to adjust as required in Safe Mode, but same result.
Those 2 reg keys refuse to have their permissions modified by conventional
means. I am a technician and pretty darn good at fixing XP problems, but I
don't know everything, and this one has me stumped.

Thanks for your time,

Mike



"Andrew E." <eckrichco@msn.com> wrote in message
news:A5E72746-19FF-4606-9271-E896A93F5D8E@microsoft.com...
> At starting computer,tap the F8 key,select safe mode with networking,enter
> windows as administrator,adjust as needed.
>
> "Mike" wrote:
>
>> Hi,
>>
>> I'm trying to install XP SP2, but it always has 2 errors when backing up
>> the
>> registry. I found a KB Article (873148) which covers this problem, but I
>> can not edit the permissions on 2 of the Registry keys;
>>
>> HKCR\.msi and HKCR\.msp
>>
>> Both those are, of course, Windows Installer keys. When I go to open
>> either
>> 1 I get "Access is Denied". When I go to Permissions for those 2, it
>> says
>> "Unable to view current permisions, but you may change them".
>> Well, I make the changes to the permisions, but it absolutely will not
>> save
>> the changes... I still get access is denied.
>>
>> I have installed the latest Windows Installer 3.1 v2, but it still has
>> not
>> changed this problem. I am using an account with Computer Administrator
>> priviledges.
>>
>> Any help would be greatly appreciated.
>>
>> Mike
>>
>>
>>


SP2 Install Problem