bigdoubleya
07-10-2005, 03:19 AM
I'm not sure I understand when you're getting the error message for adding
users, after they have created sucessfully when you try and login or when you
try and create the user?
Check for the file by going to Start, Search, click "All files and folders"
and then type users.hlp in the "all or part of the filename" box.
Strangely it doesn't appear in C:\Windows\system32 on the system I'm using
but in C:\Windows\help.
I'm running XP pro SP2, what about you?
Mark
"Stephen" wrote:
> I am trying to REMOVE old unused accounts from the User Accounts section in
> Control Panel. After going through the proper procedures the computer does
> nothing except lock up and tells me it is not responding. Also...when I try
> to ADD a new account and then sign in to that account, a display pops up
> with the following comment, " Cannot find the C:\Windows\system32\users.hlp
> Help file. Check to see that the file exists on your disk. If not it doesn't,
> you need to reinstall it".
>
> How do I check for this file and how do I reinstall? Thanks
users, after they have created sucessfully when you try and login or when you
try and create the user?
Check for the file by going to Start, Search, click "All files and folders"
and then type users.hlp in the "all or part of the filename" box.
Strangely it doesn't appear in C:\Windows\system32 on the system I'm using
but in C:\Windows\help.
I'm running XP pro SP2, what about you?
Mark
"Stephen" wrote:
> I am trying to REMOVE old unused accounts from the User Accounts section in
> Control Panel. After going through the proper procedures the computer does
> nothing except lock up and tells me it is not responding. Also...when I try
> to ADD a new account and then sign in to that account, a display pops up
> with the following comment, " Cannot find the C:\Windows\system32\users.hlp
> Help file. Check to see that the file exists on your disk. If not it doesn't,
> you need to reinstall it".
>
> How do I check for this file and how do I reinstall? Thanks