need install CD for reinstall



Annalisa
07-10-2005, 03:19 AM
My computer came with XP Home installed and a sticker with the code on the
machine, but not an install CD. My registry is corupted and I want to try
booting from the CD and reinstalling the OS to fix it. Will microsoft send me
a CD without paying the full price? Where do I go?
Thanks

Mike Brannigan [MSFT]
07-10-2005, 03:19 AM
"Annalisa" <Annalisa@discussions.microsoft.com> wrote in message
news:3C83BD5A-217B-4BE7-8883-368FA76D03D2@microsoft.com...
> My computer came with XP Home installed and a sticker with the code on the
> machine, but not an install CD. My registry is corupted and I want to try
> booting from the CD and reinstalling the OS to fix it. Will microsoft send
> me
> a CD without paying the full price? Where do I go?


You go back to the OEM (the system builder) for your PC and ask them for the
CD.
The may supply one and may charge for this
--

Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

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"Annalisa" <Annalisa@discussions.microsoft.com> wrote in message
news:3C83BD5A-217B-4BE7-8883-368FA76D03D2@microsoft.com...
> My computer came with XP Home installed and a sticker with the code on the
> machine, but not an install CD. My registry is corupted and I want to try
> booting from the CD and reinstalling the OS to fix it. Will microsoft send
> me
> a CD without paying the full price? Where do I go?
> Thanks


need install CD for reinstall