WINDOWS WON'T START UP



justine_xox
07-10-2005, 03:17 AM
my computer was working fine until i had a problem with msn explorer, and
then it just shut down by itself ! and now, i can't restart it again, because
it's not responding to when i try to turn it on. what can i do to restart it
without losing all my files ? should i just let it be and see what happens ?
if anyone knows what to do in this situation, please help me !
thanks,
justine_xox

Jerry
07-10-2005, 03:17 AM
Clarification required. Are you saying your computer won't start at all or
Windows is not starting? Having a problem with MSN Explorer should not have
affected the computer's ability to start and Windows should have started
too.

"justine_xox" <justine_xox@discussions.microsoft.com> wrote in message
news:025995D6-7AA8-46D2-BBD6-1C5B337F8357@microsoft.com...
> my computer was working fine until i had a problem with msn explorer, and
> then it just shut down by itself ! and now, i can't restart it again,
> because
> it's not responding to when i try to turn it on. what can i do to restart
> it
> without losing all my files ? should i just let it be and see what happens
> ?
> if anyone knows what to do in this situation, please help me !
> thanks,
> justine_xox


WINDOWS WON'T START UP