[Thomas D]

OS:Win XP - SP2

On running windows update I receive an error 80072efd, I have checked out
the microsoft help but nothing seems to work. NB I have Norton Internet
Security 2005 although changing features on the firewall have not helped

Please help me

[DebB]

There's a known issue with ICF and Norton's 2005 (and previous versions). MS
reckons to uninstall Norton's, or turn off your ICF. Take your pick because
they're like two kids fighting over the same toy (resources) and you've got
to seperate them somehow.

Hope this helps.

"Thomas D" wrote:

> OS:Win XP - SP2
>
> On running windows update I receive an error 80072efd, I have checked out
> the microsoft help but nothing seems to work. NB I have Norton Internet
> Security 2005 although changing features on the firewall have not helped
>
> Please help me

[Thomas D]

Thanks, but I have already tried disabling Norton while updating and it
hasn't made any difference

"DebB" wrote:

> There's a known issue with ICF and Norton's 2005 (and previous versions). MS
> reckons to uninstall Norton's, or turn off your ICF. Take your pick because
> they're like two kids fighting over the same toy (resources) and you've got
> to seperate them somehow.
>
> Hope this helps.
>
> "Thomas D" wrote:
>
> > OS:Win XP - SP2
> >
> > On running windows update I receive an error 80072efd, I have checked out
> > the microsoft help but nothing seems to work. NB I have Norton Internet
> > Security 2005 although changing features on the firewall have not helped
> >
> > Please help me

[Doug Knox MS-MVP]

http://support.microsoft.com/?kbid=836941

http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Thomas D" <ThomasD@discussions.microsoft.com> wrote in message news:BB4050DB-F3A8-461A-B1EC-19934219DC62@microsoft.com...
> OS:Win XP - SP2
>
> On running windows update I receive an error 80072efd, I have checked out
> the microsoft help but nothing seems to work. NB I have Norton Internet
> Security 2005 although changing features on the firewall have not helped
>
> Please help me

[Mike Fields]

I'm not sure that simply disabling Norton (the auto protect icon) will
do it. Seems to me there is other stuff still running of Norton's. Deb
made the comment on the "uninstall" and that may be the answer -
see the Symantec site for complete uninstall instructions -- Norton is
NOT simple to remove -- just went through that on my laptop.
Uninstall is NOT clean. For 2003 anyway, first you do the normal
start->programs->Norton->remove. Then you go back and remove
another couple of chunks. Then you go in with their special tool and
it removes another couple of chunks (and I do use the word chunks).
That thing is like trying to keep a weeping willow tree's roots out of
your drainage system. What a pain !! I replaced NAV with NOD32
on a trial basis, but others seem to like f-prot and others also. Norton
does not play nice any more - used to work well. Not sure I would
un-install just to run windows update if turning off ICF would also
work as Deb suggested, but be aware, NAV has it's fingers in
EVERYTHING

mikey

"Thomas D" <ThomasD@discussions.microsoft.com> wrote in message
news:74237369-2836-48CC-896C-00569D4E1C66@microsoft.com...
> Thanks, but I have already tried disabling Norton while updating and it
> hasn't made any difference
>
> "DebB" wrote:
>
> > There's a known issue with ICF and Norton's 2005 (and previous
versions). MS
> > reckons to uninstall Norton's, or turn off your ICF. Take your pick
because
> > they're like two kids fighting over the same toy (resources) and you've
got
> > to seperate them somehow.
> >
> > Hope this helps.
> >
> > "Thomas D" wrote:
> >
> > > OS:Win XP - SP2
> > >
> > > On running windows update I receive an error 80072efd, I have checked
out
> > > the microsoft help but nothing seems to work. NB I have Norton
Internet
> > > Security 2005 although changing features on the firewall have not
helped
> > >
> > > Please help me

[Thomas D]

Thanks for all the Norton stuff and I am sure it works but I am just confused
as Windows Update worked fine with NIS2005 for ages and just suddenly has
gone wrong now and I am not sure what has caused it and how to fix the problem

Thanks,
Thomas

"Doug Knox MS-MVP" wrote:

> http://support.microsoft.com/?kbid=836941
>
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en
>
> --
> Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
> Win 95/98/Me/XP Tweaks and Fixes
> http://www.dougknox.com
> --------------------------------
> Per user Group Policy Restrictions for XP Home and XP Pro
> http://www.dougknox.com/xp/utils/xp_securityconsole.htm
> --------------------------------
> Please reply only to the newsgroup so all may benefit.
> Unsolicited e-mail is not answered.
>
> "Thomas D" <ThomasD@discussions.microsoft.com> wrote in message news:BB4050DB-F3A8-461A-B1EC-19934219DC62@microsoft.com...
> > OS:Win XP - SP2
> >
> > On running windows update I receive an error 80072efd, I have checked out
> > the microsoft help but nothing seems to work. NB I have Norton Internet
> > Security 2005 although changing features on the firewall have not helped
> >
> > Please help me
>

[Doug Knox MS-MVP]

Its possible that there was an update to NIS that's causing the issue. The error that you're getting indicates that it is an issue with the firewall settings, or one of the other causes listed in the various articles.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Thomas D" <ThomasD@discussions.microsoft.com> wrote in message news:24DC9AA0-BD48-4F56-9D40-01AF7EFF5072@microsoft.com...
> Thanks for all the Norton stuff and I am sure it works but I am just confused
> as Windows Update worked fine with NIS2005 for ages and just suddenly has
> gone wrong now and I am not sure what has caused it and how to fix the problem
>
> Thanks,
> Thomas
>
> "Doug Knox MS-MVP" wrote:
>
>> http://support.microsoft.com/?kbid=836941
>>
>> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en
>>
>> --
>> Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
>> Win 95/98/Me/XP Tweaks and Fixes
>> http://www.dougknox.com
>> --------------------------------
>> Per user Group Policy Restrictions for XP Home and XP Pro
>> http://www.dougknox.com/xp/utils/xp_securityconsole.htm
>> --------------------------------
>> Please reply only to the newsgroup so all may benefit.
>> Unsolicited e-mail is not answered.
>>
>> "Thomas D" <ThomasD@discussions.microsoft.com> wrote in message news:BB4050DB-F3A8-461A-B1EC-19934219DC62@microsoft.com...
>> > OS:Win XP - SP2
>> >
>> > On running windows update I receive an error 80072efd, I have checked out
>> > the microsoft help but nothing seems to work. NB I have Norton Internet
>> > Security 2005 although changing features on the firewall have not helped
>> >
>> > Please help me
>>