[Larry Budler]

I have a program that I want install on my PC from Adobe. I have the code
from Adobe to activate the program. However when I attempt put the unlock
key in the registration page, I get the error message that says your profile
must have administrator rights to unlock the program. I can put the key
code in but the unlock button is grayed out. I do have full administrator
rights on the profile I am using. What do I have do get the unlock button
to be activated? Any help would be appreciated. Thanks

[Carey Frisch [MVP]]

Unlock Now button is unavailable
http://www.adobe.com/support/techdocs/330442.html

Adobe User to User Forums
http://www.adobe.com/support/forums/main.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

"Larry Budler" wrote:

| I have a program that I want install on my PC from Adobe. I have the code
| from Adobe to activate the program. However when I attempt put the unlock
| key in the registration page, I get the error message that says your profile
| must have administrator rights to unlock the program. I can put the key
| code in but the unlock button is grayed out. I do have full administrator
| rights on the profile I am using. What do I have do get the unlock button
| to be activated? Any help would be appreciated. Thanks

[Larry Budler]

Thanks much Carey! I will try it tonight. I guess I just didn't
precieve it as an adobe problem since when I called Adobe they didn't have
any idea and felt it was an windows administrator problem. Thanks again so
much!

"Carey Frisch [MVP]" wrote:

> Unlock Now button is unavailable
> http://www.adobe.com/support/techdocs/330442.html
>
> Adobe User to User Forums
> http://www.adobe.com/support/forums/main.html
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> Get Windows XP Service Pack 2 with Advanced Security Technologies:
> http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
>
> -------------------------------------------------------------------------------------------
>
> "Larry Budler" wrote:
>
> | I have a program that I want install on my PC from Adobe. I have the code
> | from Adobe to activate the program. However when I attempt put the unlock
> | key in the registration page, I get the error message that says your profile
> | must have administrator rights to unlock the program. I can put the key
> | code in but the unlock button is grayed out. I do have full administrator
> | rights on the profile I am using. What do I have do get the unlock button
> | to be activated? Any help would be appreciated. Thanks
>

[geggy]

I had the very same problem. thought it was me or my computer acting up,
(again!).
I tried the copy/paste and remove hidden characters. Didn't work. It worked
when I typed it in. I also pressed the delete button for about 20 seconds
just to make sure the box was clear.
Thanks for asking the question Larry, it saved me doing it!


"Larry Budler" wrote:

> Thanks much Carey! I will try it tonight. I guess I just didn't
> precieve it as an adobe problem since when I called Adobe they didn't have
> any idea and felt it was an windows administrator problem. Thanks again so
> much!
>
> "Carey Frisch [MVP]" wrote:
>
> > Unlock Now button is unavailable
> > http://www.adobe.com/support/techdocs/330442.html
> >
> > Adobe User to User Forums
> > http://www.adobe.com/support/forums/main.html
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows XP - Shell/User
> > Microsoft Newsgroups
> >
> > Get Windows XP Service Pack 2 with Advanced Security Technologies:
> > http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
> >
> > -------------------------------------------------------------------------------------------
> >
> > "Larry Budler" wrote:
> >
> > | I have a program that I want install on my PC from Adobe. I have the code
> > | from Adobe to activate the program. However when I attempt put the unlock
> > | key in the registration page, I get the error message that says your profile
> > | must have administrator rights to unlock the program. I can put the key
> > | code in but the unlock button is grayed out. I do have full administrator
> > | rights on the profile I am using. What do I have do get the unlock button
> > | to be activated? Any help would be appreciated. Thanks
> >