Windows XP Pro SP2 not reporting 4 GB installed RAM correctly
Anthony
07-10-2005, 03:05 AM
I just built a new system based on the Tyan Thunder K8WE with dual Opteron
(1.6GHz) 242 processors and 4 GB of RAM. The BIOS correctly reports the
amount of RAM as 4 GB total RAM. If I go to the system properties Windows XP
reports 2.75 GB of RAM, Task Manager reports 3 GB and WINMSD reports 4 GB.
I am trying to figure out why WinXP is not seeing all the RAM. I realize
WinMSD reports what it finds in the BIOS. My issue is that if Task manager
and System Properties do not see all the RAM wouldn't that mean it won't be
available for applications to use?
I have read the articles dealing with the /3GB switch for the boot.ini and
the /PAE (physical Address Extension) switch and tried applying those and
there was no change. Besides, the /3GB switch doesn't mean it forces Windows
to see all the RAM, it just means that it pushed the Kernel to run above 3GB
instead of 2 GB. I have updated to the latest BIOS, turned off all shadowing,
cache-ing, etc and the memory size does not report the full 4 GB.
I would greatly appreciate any help some of you MVP's can offer.
Best regards,
Ron Martell
07-10-2005, 03:05 AM
"Anthony" <Anthony@discussions.microsoft.com> wrote:
>I just built a new system based on the Tyan Thunder K8WE with dual Opteron
>(1.6GHz) 242 processors and 4 GB of RAM. The BIOS correctly reports the
>amount of RAM as 4 GB total RAM. If I go to the system properties Windows XP
>reports 2.75 GB of RAM, Task Manager reports 3 GB and WINMSD reports 4 GB.
>
>I am trying to figure out why WinXP is not seeing all the RAM. I realize
>WinMSD reports what it finds in the BIOS. My issue is that if Task manager
>and System Properties do not see all the RAM wouldn't that mean it won't be
>available for applications to use?
>
>I have read the articles dealing with the /3GB switch for the boot.ini and
>the /PAE (physical Address Extension) switch and tried applying those and
>there was no change. Besides, the /3GB switch doesn't mean it forces Windows
>to see all the RAM, it just means that it pushed the Kernel to run above 3GB
>instead of 2 GB. I have updated to the latest BIOS, turned off all shadowing,
>cache-ing, etc and the memory size does not report the full 4 GB.
>
>I would greatly appreciate any help some of you MVP's can offer.
>
>Best regards,
>
Use Start - Run - MSCONFIG and go to the BOOT.INI tab.
Click on the "Advanced options" button and ensure that the checkbox
for the /MaxMem= line is cleared and that there is no value in the
data box for this line.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
Anthony
07-10-2005, 03:05 AM
Hi Ron,
I appreciate you taking the time to help out. B.C? I need to get up there
and do some Mountain Bikin! well, anyway...
I checked the boot.ini from MSCONFIG and the /MAXMEM option was not checked
and there was no value listed in the field. So, I played with that a bit with
no change to the condition. I am still seeing the same issue and still
researching an answer. In the morning I am going to install Maya and other
applications to see if they see the total physical memory and if it'll use it.
Again, thank you for taking the time to respond!
Regards,
Anthony
"Ron Martell" wrote:
> "Anthony" <Anthony@discussions.microsoft.com> wrote:
>
> >I just built a new system based on the Tyan Thunder K8WE with dual Opteron
> >(1.6GHz) 242 processors and 4 GB of RAM. The BIOS correctly reports the
> >amount of RAM as 4 GB total RAM. If I go to the system properties Windows XP
> >reports 2.75 GB of RAM, Task Manager reports 3 GB and WINMSD reports 4 GB.
> >
> >I am trying to figure out why WinXP is not seeing all the RAM. I realize
> >WinMSD reports what it finds in the BIOS. My issue is that if Task manager
> >and System Properties do not see all the RAM wouldn't that mean it won't be
> >available for applications to use?
> >
> >I have read the articles dealing with the /3GB switch for the boot.ini and
> >the /PAE (physical Address Extension) switch and tried applying those and
> >there was no change. Besides, the /3GB switch doesn't mean it forces Windows
> >to see all the RAM, it just means that it pushed the Kernel to run above 3GB
> >instead of 2 GB. I have updated to the latest BIOS, turned off all shadowing,
> >cache-ing, etc and the memory size does not report the full 4 GB.
> >
> >I would greatly appreciate any help some of you MVP's can offer.
> >
> >Best regards,
> >
>
> Use Start - Run - MSCONFIG and go to the BOOT.INI tab.
> Click on the "Advanced options" button and ensure that the checkbox
> for the /MaxMem= line is cleared and that there is no value in the
> data box for this line.
>
> Good luck
>
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP
> On-Line Help Computer Service
> http://onlinehelp.bc.ca
>
> In memory of a dear friend Alex Nichol MVP
> http://aumha.org/alex.htm
>
Marco
07-10-2005, 03:05 AM
Hi
I have a same problem.
My pc is installed with WinXP sp2 .
I have used the switch /pae and /3gb . WinXP see only 2.8 GB
With WinMSD i see that have 4.0 physical memory but avaible only 2.8 gb and
on task manager see only 2.8 gb
Please send me a solution
Thanks
"Anthony" wrote:
> Hi Ron,
>
> I appreciate you taking the time to help out. B.C? I need to get up there
> and do some Mountain Bikin! well, anyway...
>
> I checked the boot.ini from MSCONFIG and the /MAXMEM option was not checked
> and there was no value listed in the field. So, I played with that a bit with
> no change to the condition. I am still seeing the same issue and still
> researching an answer. In the morning I am going to install Maya and other
> applications to see if they see the total physical memory and if it'll use it.
>
> Again, thank you for taking the time to respond!
>
> Regards,
>
> Anthony
>
> "Ron Martell" wrote:
>
> > "Anthony" <Anthony@discussions.microsoft.com> wrote:
> >
> > >I just built a new system based on the Tyan Thunder K8WE with dual Opteron
> > >(1.6GHz) 242 processors and 4 GB of RAM. The BIOS correctly reports the
> > >amount of RAM as 4 GB total RAM. If I go to the system properties Windows XP
> > >reports 2.75 GB of RAM, Task Manager reports 3 GB and WINMSD reports 4 GB.
> > >
> > >I am trying to figure out why WinXP is not seeing all the RAM. I realize
> > >WinMSD reports what it finds in the BIOS. My issue is that if Task manager
> > >and System Properties do not see all the RAM wouldn't that mean it won't be
> > >available for applications to use?
> > >
> > >I have read the articles dealing with the /3GB switch for the boot.ini and
> > >the /PAE (physical Address Extension) switch and tried applying those and
> > >there was no change. Besides, the /3GB switch doesn't mean it forces Windows
> > >to see all the RAM, it just means that it pushed the Kernel to run above 3GB
> > >instead of 2 GB. I have updated to the latest BIOS, turned off all shadowing,
> > >cache-ing, etc and the memory size does not report the full 4 GB.
> > >
> > >I would greatly appreciate any help some of you MVP's can offer.
> > >
> > >Best regards,
> > >
> >
> > Use Start - Run - MSCONFIG and go to the BOOT.INI tab.
> > Click on the "Advanced options" button and ensure that the checkbox
> > for the /MaxMem= line is cleared and that there is no value in the
> > data box for this line.
> >
> > Good luck
> >
> >
> > Ron Martell Duncan B.C. Canada
> > --
> > Microsoft MVP
> > On-Line Help Computer Service
> > http://onlinehelp.bc.ca
> >
> > In memory of a dear friend Alex Nichol MVP
> > http://aumha.org/alex.htm
> >
Anthony
07-10-2005, 03:05 AM
Sure thing Marco. I am currently working with MS Premier support and they
don't know what the problem is either. I also tried the 64 bit version of
Windows XP and it didn't fix the issue. But MS guarantees a fix when you pay
for the support. So, I'll let you know what I find out.
"Marco" wrote:
> Hi
> I have a same problem.
> My pc is installed with WinXP sp2 .
> I have used the switch /pae and /3gb . WinXP see only 2.8 GB
> With WinMSD i see that have 4.0 physical memory but avaible only 2.8 gb and
> on task manager see only 2.8 gb
> Please send me a solution
> Thanks
>
> "Anthony" wrote:
>
> > Hi Ron,
> >
> > I appreciate you taking the time to help out. B.C? I need to get up there
> > and do some Mountain Bikin! well, anyway...
> >
> > I checked the boot.ini from MSCONFIG and the /MAXMEM option was not checked
> > and there was no value listed in the field. So, I played with that a bit with
> > no change to the condition. I am still seeing the same issue and still
> > researching an answer. In the morning I am going to install Maya and other
> > applications to see if they see the total physical memory and if it'll use it.
> >
> > Again, thank you for taking the time to respond!
> >
> > Regards,
> >
> > Anthony
> >
> > "Ron Martell" wrote:
> >
> > > "Anthony" <Anthony@discussions.microsoft.com> wrote:
> > >
> > > >I just built a new system based on the Tyan Thunder K8WE with dual Opteron
> > > >(1.6GHz) 242 processors and 4 GB of RAM. The BIOS correctly reports the
> > > >amount of RAM as 4 GB total RAM. If I go to the system properties Windows XP
> > > >reports 2.75 GB of RAM, Task Manager reports 3 GB and WINMSD reports 4 GB.
> > > >
> > > >I am trying to figure out why WinXP is not seeing all the RAM. I realize
> > > >WinMSD reports what it finds in the BIOS. My issue is that if Task manager
> > > >and System Properties do not see all the RAM wouldn't that mean it won't be
> > > >available for applications to use?
> > > >
> > > >I have read the articles dealing with the /3GB switch for the boot.ini and
> > > >the /PAE (physical Address Extension) switch and tried applying those and
> > > >there was no change. Besides, the /3GB switch doesn't mean it forces Windows
> > > >to see all the RAM, it just means that it pushed the Kernel to run above 3GB
> > > >instead of 2 GB. I have updated to the latest BIOS, turned off all shadowing,
> > > >cache-ing, etc and the memory size does not report the full 4 GB.
> > > >
> > > >I would greatly appreciate any help some of you MVP's can offer.
> > > >
> > > >Best regards,
> > > >
> > >
> > > Use Start - Run - MSCONFIG and go to the BOOT.INI tab.
> > > Click on the "Advanced options" button and ensure that the checkbox
> > > for the /MaxMem= line is cleared and that there is no value in the
> > > data box for this line.
> > >
> > > Good luck
> > >
> > >
> > > Ron Martell Duncan B.C. Canada
> > > --
> > > Microsoft MVP
> > > On-Line Help Computer Service
> > > http://onlinehelp.bc.ca
> > >
> > > In memory of a dear friend Alex Nichol MVP
> > > http://aumha.org/alex.htm
> > >
culapisci
07-10-2005, 03:06 AM
sorry i have the same problem
could you help me please?
thanks
:)
Anthony Wrote:
> Sure thing Marco. I am currently working with MS Premier support and
> they
> don't know what the problem is either. I also tried the 64 bit version
> of
> Windows XP and it didn't fix the issue. But MS guarantees a fix when
> you pay
> for the support. So, I'll let you know what I find out.
>
>
>
> "Marco" wrote:
> -
> Hi
> I have a same problem.
> My pc is installed with WinXP sp2 .
> I have used the switch /pae and /3gb . WinXP see only 2.8 GB
> With WinMSD i see that have 4.0 physical memory but avaible only 2.8
> gb and
> on task manager see only 2.8 gb
> Please send me a solution
> Thanks
>
> "Anthony" wrote:
> -
> Hi Ron,
>
> I appreciate you taking the time to help out. B.C? I need to get up
> there
> and do some Mountain Bikin! well, anyway...
>
> I checked the boot.ini from MSCONFIG and the /MAXMEM option was not
> checked
> and there was no value listed in the field. So, I played with that a
> bit with
> no change to the condition. I am still seeing the same issue and
> still
> researching an answer. In the morning I am going to install Maya and
> other
> applications to see if they see the total physical memory and if
> it'll use it.
>
> Again, thank you for taking the time to respond!
>
> Regards,
>
> Anthony
>
> "Ron Martell" wrote:
> -
> "Anthony" Anthony@discussions.microsoft.com wrote:
>
> I just built a new system based on the Tyan Thunder K8WE with dual
> Opteron
> (1.6GHz) 242 processors and 4 GB of RAM. The BIOS correctly reports
> the
> amount of RAM as 4 GB total RAM. If I go to the system properties
> Windows XP
> reports 2.75 GB of RAM, Task Manager reports 3 GB and WINMSD reports
> 4 GB.
>
> I am trying to figure out why WinXP is not seeing all the RAM. I
> realize
> WinMSD reports what it finds in the BIOS. My issue is that if Task
> manager
> and System Properties do not see all the RAM wouldn't that mean it
> won't be
> available for applications to use?
>
> I have read the articles dealing with the /3GB switch for the
> boot.ini and
> the /PAE (physical Address Extension) switch and tried applying
> those and
> there was no change. Besides, the /3GB switch doesn't mean it forces
> Windows
> to see all the RAM, it just means that it pushed the Kernel to run
> above 3GB
> instead of 2 GB. I have updated to the latest BIOS, turned off all
> shadowing,
> cache-ing, etc and the memory size does not report the full 4 GB.
>
> I would greatly appreciate any help some of you MVP's can offer.
>
> Best regards,
>
>
> Use Start - Run - MSCONFIG and go to the BOOT.INI tab.
> Click on the "Advanced options" button and ensure that the checkbox
> for the /MaxMem= line is cleared and that there is no value in the
> data box for this line.
>
> Good luck
>
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP
> On-Line Help Computer Service
> http://onlinehelp.bc.ca
>
> In memory of a dear friend Alex Nichol MVP
> http://aumha.org/alex.htm
> ---
--
culapisci
Windows XP Pro SP2 not reporting 4 GB installed RAM correctly