Blue Screen when trying to connect to ISP



Zeke
07-10-2005, 03:03 AM
To,
26/05/2005

All Windows XP experts

Dear All,

I need your guidance for the following problem:
When I recently tried to connect to my dial up internet connection, the
screen went blue with the following message:

A problem has been detected and Windows has been shut down to prevent damage
to your computer. The problem seems to be caused by the following file;
Intelc52.sys
PAGE-FAULT-NONPAGED-AREA
If this is the first time you've seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows update you might need.
If the problem continues, disable or remove any newly installed hard ware or
soft ware. disable BIOS memory optiions such as caching or shadowing. If you
need to use safe mode to remove or disable components, restart your computer
, press F8 to select Advanced Start Up options and then select Safe Mode.

Technical Information:
STOP: 0X00000050 (0XF8F00000,0X00000000,0XF8E9F099,0X00000000)
Intelc52.sys-Address F8E(F099-base at F8E77000, date stamp 3fbd1290

Beginning dump of memory
Physical memory dump complete
contact your system administrator or technical support group for further
assistance.
This is the end of the message.


I then tried Device Manager and System:
On looking at the events log in systems i have noted the following error:

Events Log
System Error Category (102)
Event ID 1003
Error Code description
10000050 parameter 1 F8F000000
Parameter 2 00000000
Parameter 3 F8E9F099
Parameter 4 00000000

On visiting the web site mentioned ( go.microsoft.com/fwlink/events.asp) the
screen I get is that no information is available at this time.

I do not have any new hardware or software, system restore does not work and
the dell diagnostics disk shows every thing as normal. Please can any one
help me?. I think this problem was created by my ISP as I did not upgrade to
their Broadband. I kept putting it off as there were other better deals
available and the ISP, I believe, has deliberately managed to download a
corrupted driver on to my system.

all replies to
vkp1953@gmail.com

Once again, please help me out.

Thanks and regards

Zeke

David Candy
07-10-2005, 03:03 AM
Why would your ISP do it. Take your modicate. Paranoria is never attractive.

It appears to be an Intel file of some sort. Try right clicking it and see
what it's supposed to do (it will be far easier for you if you can work out
what it does this way as the other way is time consuming and boring). Most
drivers live at c:\windows\system32\drivers


"Zeke" <Zeke@discussions.microsoft.com> wrote in message
news:7C6DB9AF-02A6-474E-A2DD-6C3E8C55E622@microsoft.com...
> To,
> 26/05/2005
>
> All Windows XP experts
>
> Dear All,
>
> I need your guidance for the following problem:
> When I recently tried to connect to my dial up internet connection, the
> screen went blue with the following message:
>
> A problem has been detected and Windows has been shut down to prevent
damage
> to your computer. The problem seems to be caused by the following file;
> Intelc52.sys
> PAGE-FAULT-NONPAGED-AREA
> If this is the first time you've seen this stop error screen, restart your
> computer. If this screen appears again, follow these steps:
>
> Check to make sure any new hardware or software is properly installed.
> If this is a new installation, ask your hardware or software manufacturer
> for any Windows update you might need.
> If the problem continues, disable or remove any newly installed hard ware
or
> soft ware. disable BIOS memory optiions such as caching or shadowing. If
you
> need to use safe mode to remove or disable components, restart your
computer
> , press F8 to select Advanced Start Up options and then select Safe Mode.
>
> Technical Information:
> STOP: 0X00000050 (0XF8F00000,0X00000000,0XF8E9F099,0X00000000)
> Intelc52.sys-Address F8E(F099-base at F8E77000, date stamp 3fbd1290
>
> Beginning dump of memory
> Physical memory dump complete
> contact your system administrator or technical support group for further
> assistance.
> This is the end of the message.
>
>
> I then tried Device Manager and System:
> On looking at the events log in systems i have noted the following error:
>
> Events Log
> System Error Category (102)
> Event ID 1003
> Error Code description
> 10000050 parameter 1 F8F000000
> Parameter 2 00000000
> Parameter 3 F8E9F099
> Parameter 4 00000000
>
> On visiting the web site mentioned ( go.microsoft.com/fwlink/events.asp)
the
> screen I get is that no information is available at this time.
>
> I do not have any new hardware or software, system restore does not work
and
> the dell diagnostics disk shows every thing as normal. Please can any one
> help me?. I think this problem was created by my ISP as I did not upgrade
to
> their Broadband. I kept putting it off as there were other better deals
> available and the ISP, I believe, has deliberately managed to download a
> corrupted driver on to my system.
>
> all replies to
> vkp1953@gmail.com
>
> Once again, please help me out.
>
> Thanks and regards
>
> Zeke

Zeke
07-10-2005, 03:03 AM
Dear David,

The screen is blue and frozen so one cannot right click it. Thanks any way
for your suggestion

Zeke

"David Candy" wrote:

> Why would your ISP do it. Take your modicate. Paranoria is never attractive.
>
> It appears to be an Intel file of some sort. Try right clicking it and see
> what it's supposed to do (it will be far easier for you if you can work out
> what it does this way as the other way is time consuming and boring). Most
> drivers live at c:\windows\system32\drivers
>
>
> "Zeke" <Zeke@discussions.microsoft.com> wrote in message
> news:7C6DB9AF-02A6-474E-A2DD-6C3E8C55E622@microsoft.com...
> > To,
> > 26/05/2005
> >
> > All Windows XP experts
> >
> > Dear All,
> >
> > I need your guidance for the following problem:
> > When I recently tried to connect to my dial up internet connection, the
> > screen went blue with the following message:
> >
> > A problem has been detected and Windows has been shut down to prevent
> damage
> > to your computer. The problem seems to be caused by the following file;
> > Intelc52.sys
> > PAGE-FAULT-NONPAGED-AREA
> > If this is the first time you've seen this stop error screen, restart your
> > computer. If this screen appears again, follow these steps:
> >
> > Check to make sure any new hardware or software is properly installed.
> > If this is a new installation, ask your hardware or software manufacturer
> > for any Windows update you might need.
> > If the problem continues, disable or remove any newly installed hard ware
> or
> > soft ware. disable BIOS memory optiions such as caching or shadowing. If
> you
> > need to use safe mode to remove or disable components, restart your
> computer
> > , press F8 to select Advanced Start Up options and then select Safe Mode.
> >
> > Technical Information:
> > STOP: 0X00000050 (0XF8F00000,0X00000000,0XF8E9F099,0X00000000)
> > Intelc52.sys-Address F8E(F099-base at F8E77000, date stamp 3fbd1290
> >
> > Beginning dump of memory
> > Physical memory dump complete
> > contact your system administrator or technical support group for further
> > assistance.
> > This is the end of the message.
> >
> >
> > I then tried Device Manager and System:
> > On looking at the events log in systems i have noted the following error:
> >
> > Events Log
> > System Error Category (102)
> > Event ID 1003
> > Error Code description
> > 10000050 parameter 1 F8F000000
> > Parameter 2 00000000
> > Parameter 3 F8E9F099
> > Parameter 4 00000000
> >
> > On visiting the web site mentioned ( go.microsoft.com/fwlink/events.asp)
> the
> > screen I get is that no information is available at this time.
> >
> > I do not have any new hardware or software, system restore does not work
> and
> > the dell diagnostics disk shows every thing as normal. Please can any one
> > help me?. I think this problem was created by my ISP as I did not upgrade
> to
> > their Broadband. I kept putting it off as there were other better deals
> > available and the ISP, I believe, has deliberately managed to download a
> > corrupted driver on to my system.
> >
> > all replies to
> > vkp1953@gmail.com
> >
> > Once again, please help me out.
> >
> > Thanks and regards
> >
> > Zeke
>
>
>

David Candy
07-10-2005, 03:03 AM
In explorer not at the blue screen.
"Zeke" <Zeke@discussions.microsoft.com> wrote in message
news:C3F891AB-32C8-4929-B920-B0385CEC6303@microsoft.com...
> Dear David,
>
> The screen is blue and frozen so one cannot right click it. Thanks any
way
> for your suggestion
>
> Zeke
>
> "David Candy" wrote:
>
> > Why would your ISP do it. Take your modicate. Paranoria is never
attractive.
> >
> > It appears to be an Intel file of some sort. Try right clicking it and
see
> > what it's supposed to do (it will be far easier for you if you can work
out
> > what it does this way as the other way is time consuming and boring).
Most
> > drivers live at c:\windows\system32\drivers
> >
> >
> > "Zeke" <Zeke@discussions.microsoft.com> wrote in message
> > news:7C6DB9AF-02A6-474E-A2DD-6C3E8C55E622@microsoft.com...
> > > To,
> > > 26/05/2005
> > >
> > > All Windows XP experts
> > >
> > > Dear All,
> > >
> > > I need your guidance for the following problem:
> > > When I recently tried to connect to my dial up internet connection,
the
> > > screen went blue with the following message:
> > >
> > > A problem has been detected and Windows has been shut down to prevent
> > damage
> > > to your computer. The problem seems to be caused by the following
file;
> > > Intelc52.sys
> > > PAGE-FAULT-NONPAGED-AREA
> > > If this is the first time you've seen this stop error screen, restart
your
> > > computer. If this screen appears again, follow these steps:
> > >
> > > Check to make sure any new hardware or software is properly installed.
> > > If this is a new installation, ask your hardware or software
manufacturer
> > > for any Windows update you might need.
> > > If the problem continues, disable or remove any newly installed hard
ware
> > or
> > > soft ware. disable BIOS memory optiions such as caching or shadowing.
If
> > you
> > > need to use safe mode to remove or disable components, restart your
> > computer
> > > , press F8 to select Advanced Start Up options and then select Safe
Mode.
> > >
> > > Technical Information:
> > > STOP: 0X00000050 (0XF8F00000,0X00000000,0XF8E9F099,0X00000000)
> > > Intelc52.sys-Address F8E(F099-base at F8E77000, date stamp 3fbd1290
> > >
> > > Beginning dump of memory
> > > Physical memory dump complete
> > > contact your system administrator or technical support group for
further
> > > assistance.
> > > This is the end of the message.
> > >
> > >
> > > I then tried Device Manager and System:
> > > On looking at the events log in systems i have noted the following
error:
> > >
> > > Events Log
> > > System Error Category (102)
> > > Event ID 1003
> > > Error Code description
> > > 10000050 parameter 1 F8F000000
> > > Parameter 2 00000000
> > > Parameter 3 F8E9F099
> > > Parameter 4 00000000
> > >
> > > On visiting the web site mentioned (
go.microsoft.com/fwlink/events.asp)
> > the
> > > screen I get is that no information is available at this time.
> > >
> > > I do not have any new hardware or software, system restore does not
work
> > and
> > > the dell diagnostics disk shows every thing as normal. Please can any
one
> > > help me?. I think this problem was created by my ISP as I did not
upgrade
> > to
> > > their Broadband. I kept putting it off as there were other better
deals
> > > available and the ISP, I believe, has deliberately managed to download
a
> > > corrupted driver on to my system.
> > >
> > > all replies to
> > > vkp1953@gmail.com
> > >
> > > Once again, please help me out.
> > >
> > > Thanks and regards
> > >
> > > Zeke
> >
> >
> >

Zeke
07-10-2005, 03:03 AM
Dear David,

Thank you for very prompt reply. I shall definitely try as soon as I go
home. I shall come back to you on the results. Right now i am using a local
library computer to send you this Email.

finally, can you suggest me a good book for software problems in Windows XP?

Once again thank you for taking the trouble

Zeke

"David Candy" wrote:

> In explorer not at the blue screen.
> "Zeke" <Zeke@discussions.microsoft.com> wrote in message
> news:C3F891AB-32C8-4929-B920-B0385CEC6303@microsoft.com...
> > Dear David,
> >
> > The screen is blue and frozen so one cannot right click it. Thanks any
> way
> > for your suggestion
> >
> > Zeke
> >
> > "David Candy" wrote:
> >
> > > Why would your ISP do it. Take your modicate. Paranoria is never
> attractive.
> > >
> > > It appears to be an Intel file of some sort. Try right clicking it and
> see
> > > what it's supposed to do (it will be far easier for you if you can work
> out
> > > what it does this way as the other way is time consuming and boring).
> Most
> > > drivers live at c:\windows\system32\drivers
> > >
> > >
> > > "Zeke" <Zeke@discussions.microsoft.com> wrote in message
> > > news:7C6DB9AF-02A6-474E-A2DD-6C3E8C55E622@microsoft.com...
> > > > To,
> > > > 26/05/2005
> > > >
> > > > All Windows XP experts
> > > >
> > > > Dear All,
> > > >
> > > > I need your guidance for the following problem:
> > > > When I recently tried to connect to my dial up internet connection,
> the
> > > > screen went blue with the following message:
> > > >
> > > > A problem has been detected and Windows has been shut down to prevent
> > > damage
> > > > to your computer. The problem seems to be caused by the following
> file;
> > > > Intelc52.sys
> > > > PAGE-FAULT-NONPAGED-AREA
> > > > If this is the first time you've seen this stop error screen, restart
> your
> > > > computer. If this screen appears again, follow these steps:
> > > >
> > > > Check to make sure any new hardware or software is properly installed.
> > > > If this is a new installation, ask your hardware or software
> manufacturer
> > > > for any Windows update you might need.
> > > > If the problem continues, disable or remove any newly installed hard
> ware
> > > or
> > > > soft ware. disable BIOS memory optiions such as caching or shadowing.
> If
> > > you
> > > > need to use safe mode to remove or disable components, restart your
> > > computer
> > > > , press F8 to select Advanced Start Up options and then select Safe
> Mode.
> > > >
> > > > Technical Information:
> > > > STOP: 0X00000050 (0XF8F00000,0X00000000,0XF8E9F099,0X00000000)
> > > > Intelc52.sys-Address F8E(F099-base at F8E77000, date stamp 3fbd1290
> > > >
> > > > Beginning dump of memory
> > > > Physical memory dump complete
> > > > contact your system administrator or technical support group for
> further
> > > > assistance.
> > > > This is the end of the message.
> > > >
> > > >
> > > > I then tried Device Manager and System:
> > > > On looking at the events log in systems i have noted the following
> error:
> > > >
> > > > Events Log
> > > > System Error Category (102)
> > > > Event ID 1003
> > > > Error Code description
> > > > 10000050 parameter 1 F8F000000
> > > > Parameter 2 00000000
> > > > Parameter 3 F8E9F099
> > > > Parameter 4 00000000
> > > >
> > > > On visiting the web site mentioned (
> go.microsoft.com/fwlink/events.asp)
> > > the
> > > > screen I get is that no information is available at this time.
> > > >
> > > > I do not have any new hardware or software, system restore does not
> work
> > > and
> > > > the dell diagnostics disk shows every thing as normal. Please can any
> one
> > > > help me?. I think this problem was created by my ISP as I did not
> upgrade
> > > to
> > > > their Broadband. I kept putting it off as there were other better
> deals
> > > > available and the ISP, I believe, has deliberately managed to download
> a
> > > > corrupted driver on to my system.
> > > >
> > > > all replies to
> > > > vkp1953@gmail.com
> > > >
> > > > Once again, please help me out.
> > > >
> > > > Thanks and regards
> > > >
> > > > Zeke
> > >
> > >
> > >
>
>
>

David Candy
07-10-2005, 03:03 AM
Nope. I don't read any computer books or magazines at all. If I ever found
one I thought was useful you wouldn't be able to understand it. I doubt such
books exist. If you want to learn spend 1/2 hour a day reading here.

Someone at your level of experience may be able to suggest to you a good
book.

Make sure you read the version tab on that file.

"Zeke" <Zeke@discussions.microsoft.com> wrote in message
news:197F9684-4C7C-4F89-84AA-77E3078889B0@microsoft.com...
> Dear David,
>
> Thank you for very prompt reply. I shall definitely try as soon as I go
> home. I shall come back to you on the results. Right now i am using a
local
> library computer to send you this Email.
>
> finally, can you suggest me a good book for software problems in Windows
XP?
>
> Once again thank you for taking the trouble
>
> Zeke
>
> "David Candy" wrote:
>
> > In explorer not at the blue screen.
> > "Zeke" <Zeke@discussions.microsoft.com> wrote in message
> > news:C3F891AB-32C8-4929-B920-B0385CEC6303@microsoft.com...
> > > Dear David,
> > >
> > > The screen is blue and frozen so one cannot right click it. Thanks
any
> > way
> > > for your suggestion
> > >
> > > Zeke
> > >
> > > "David Candy" wrote:
> > >
> > > > Why would your ISP do it. Take your modicate. Paranoria is never
> > attractive.
> > > >
> > > > It appears to be an Intel file of some sort. Try right clicking it
and
> > see
> > > > what it's supposed to do (it will be far easier for you if you can
work
> > out
> > > > what it does this way as the other way is time consuming and
boring).
> > Most
> > > > drivers live at c:\windows\system32\drivers
> > > >
> > > >
> > > > "Zeke" <Zeke@discussions.microsoft.com> wrote in message
> > > > news:7C6DB9AF-02A6-474E-A2DD-6C3E8C55E622@microsoft.com...
> > > > > To,
> > > > > 26/05/2005
> > > > >
> > > > > All Windows XP experts
> > > > >
> > > > > Dear All,
> > > > >
> > > > > I need your guidance for the following problem:
> > > > > When I recently tried to connect to my dial up internet
connection,
> > the
> > > > > screen went blue with the following message:
> > > > >
> > > > > A problem has been detected and Windows has been shut down to
prevent
> > > > damage
> > > > > to your computer. The problem seems to be caused by the following
> > file;
> > > > > Intelc52.sys
> > > > > PAGE-FAULT-NONPAGED-AREA
> > > > > If this is the first time you've seen this stop error screen,
restart
> > your
> > > > > computer. If this screen appears again, follow these steps:
> > > > >
> > > > > Check to make sure any new hardware or software is properly
installed.
> > > > > If this is a new installation, ask your hardware or software
> > manufacturer
> > > > > for any Windows update you might need.
> > > > > If the problem continues, disable or remove any newly installed
hard
> > ware
> > > > or
> > > > > soft ware. disable BIOS memory optiions such as caching or
shadowing.
> > If
> > > > you
> > > > > need to use safe mode to remove or disable components, restart
your
> > > > computer
> > > > > , press F8 to select Advanced Start Up options and then select
Safe
> > Mode.
> > > > >
> > > > > Technical Information:
> > > > > STOP: 0X00000050 (0XF8F00000,0X00000000,0XF8E9F099,0X00000000)
> > > > > Intelc52.sys-Address F8E(F099-base at F8E77000, date stamp
3fbd1290
> > > > >
> > > > > Beginning dump of memory
> > > > > Physical memory dump complete
> > > > > contact your system administrator or technical support group for
> > further
> > > > > assistance.
> > > > > This is the end of the message.
> > > > >
> > > > >
> > > > > I then tried Device Manager and System:
> > > > > On looking at the events log in systems i have noted the following
> > error:
> > > > >
> > > > > Events Log
> > > > > System Error Category (102)
> > > > > Event ID 1003
> > > > > Error Code description
> > > > > 10000050 parameter 1 F8F000000
> > > > > Parameter 2 00000000
> > > > > Parameter 3 F8E9F099
> > > > > Parameter 4 00000000
> > > > >
> > > > > On visiting the web site mentioned (
> > go.microsoft.com/fwlink/events.asp)
> > > > the
> > > > > screen I get is that no information is available at this time.
> > > > >
> > > > > I do not have any new hardware or software, system restore does
not
> > work
> > > > and
> > > > > the dell diagnostics disk shows every thing as normal. Please can
any
> > one
> > > > > help me?. I think this problem was created by my ISP as I did not
> > upgrade
> > > > to
> > > > > their Broadband. I kept putting it off as there were other better
> > deals
> > > > > available and the ISP, I believe, has deliberately managed to
download
> > a
> > > > > corrupted driver on to my system.
> > > > >
> > > > > all replies to
> > > > > vkp1953@gmail.com
> > > > >
> > > > > Once again, please help me out.
> > > > >
> > > > > Thanks and regards
> > > > >
> > > > > Zeke
> > > >
> > > >
> > > >
> >
> >
> >

jeff
07-10-2005, 03:05 AM
Hello all: I am having the exact same problem as was described below on
5/26/05. How can this be resolved?

Please respond to jeff_adams@sonydadc.com

Thanks for all your help!


> To,
> 26/05/2005

> All Windows XP experts

> Dear All,

> I need your guidance for the following problem:
> When I recently tried to connect to my dial up internet connection, the
> screen went blue with the following message:

> A problem has been detected and Windows has been shut down to prevent damage
> to your computer. The problem seems to be caused by the following file;
> Intelc52.sys
> PAGE-FAULT-NONPAGED-AREA
> If this is the first time you\'ve seen this stop error screen, restart your
> computer. If this screen appears again, follow these steps:

> Check to make sure any new hardware or software is properly installed.
> If this is a new installation, ask your hardware or software manufacturer
> for any Windows update you might need.
> If the problem continues, disable or remove any newly installed hard ware or
> soft ware. disable BIOS memory optiions such as caching or shadowing. If you
> need to use safe mode to remove or disable components, restart your computer
> , press F8 to select Advanced Start Up options and then select Safe Mode.

> Technical Information:
> STOP: 0X00000050 (0XF8F00000,0X00000000,0XF8E9F099,0X00000000)
> Intelc52.sys-Address F8E(F099-base at F8E77000, date stamp 3fbd1290

> Beginning dump of memory
> Physical memory dump complete
> contact your system administrator or technical support group for further
> assistance.
> This is the end of the message.


Blue Screen when trying to connect to ISP