problem installing programs



Anthony
07-10-2005, 03:03 AM
I've recently encountered a problem installing new software.
It appears to install correctly but then when I go to use it I get the "
" has encountered a problem and needs to close.
It's happening with microsoft software so I'm not sure what is going on.

Does anyone have any idea or suggestions on what might be happening?
I would appreciate anything as it's getting very frustrating.

All current programs are fine.

Rich Barry
07-10-2005, 03:03 AM
Anthony, go to Control Panel>Add/Remove Programs and Uninstall it.
Reboot and try reinstalling.
"Anthony" <Anthony@discussions.microsoft.com> wrote in message
news:734BB518-E9CC-4B84-9C80-C28CAB3AF2F7@microsoft.com...
> I've recently encountered a problem installing new software.
> It appears to install correctly but then when I go to use it I get the "
> " has encountered a problem and needs to close.
> It's happening with microsoft software so I'm not sure what is going on.
>
> Does anyone have any idea or suggestions on what might be happening?
> I would appreciate anything as it's getting very frustrating.
>
> All current programs are fine.

rosebeauty
07-10-2005, 03:03 AM
Hi Anthony,
Sounds as if you have encountered the bug in Windows Installer that
Microsoft fixed this week. Suggest that you check out KB893803-v2 at the
Microsoft Downloads site.
HTH

"Anthony" wrote:

> I've recently encountered a problem installing new software.
> It appears to install correctly but then when I go to use it I get the "
> " has encountered a problem and needs to close.
> It's happening with microsoft software so I'm not sure what is going on.
>
> Does anyone have any idea or suggestions on what might be happening?
> I would appreciate anything as it's getting very frustrating.
>
> All current programs are fine.

Anthony
07-10-2005, 03:03 AM
Thanks, I've tried both but no luck.



"rosebeauty" wrote:

> Hi Anthony,
> Sounds as if you have encountered the bug in Windows Installer that
> Microsoft fixed this week. Suggest that you check out KB893803-v2 at the
> Microsoft Downloads site.
> HTH
>
> "Anthony" wrote:
>
> > I've recently encountered a problem installing new software.
> > It appears to install correctly but then when I go to use it I get the "
> > " has encountered a problem and needs to close.
> > It's happening with microsoft software so I'm not sure what is going on.
> >
> > Does anyone have any idea or suggestions on what might be happening?
> > I would appreciate anything as it's getting very frustrating.
> >
> > All current programs are fine.


problem installing programs