Military Strategy Crash



Steven419
07-09-2005, 10:40 PM
I have two games Axis and Allies 2004 and Dawn of War, both similar.
Everytime I play them they both crash. I just bought a Radeon X 700 pro
graphics card and more memory. I have a brand new e-machine computer. I
installed all new drivers for the graphics card and looked for any patch
files for the games. When I boot up my computer normaly and play A&A I get
an error message "thread MAIN caught unhandled exception Access Violation
(C0000005) trapped at 1B:913664," and then the program closes. I went into
msconfig and rebooted my computer with no other startup programs running, and
I was allowed to play A&A a little bit longer, but then my computer reboots.
Windows device manager says my card is installed correctly. I unistalled the
old graphics driver. I also disabled the option to have two monitors. Could
someone please help. Thankyou

Paul Smith
07-09-2005, 10:40 PM
"Steven419" <Steven419@discussions.microsoft.com> wrote in message
news:AFEA0D23-B943-4FB7-8D3F-A4370C4B8FCE@microsoft.com...
>I have two games Axis and Allies 2004 and Dawn of War, both similar.
> Everytime I play them they both crash. I just bought a Radeon X 700 pro
> graphics card and more memory. I have a brand new e-machine computer. I
> installed all new drivers for the graphics card and looked for any patch
> files for the games. When I boot up my computer normaly and play A&A I
> get
> an error message "thread MAIN caught unhandled exception Access
> Violation
> (C0000005) trapped at 1B:913664," and then the program closes. I went
> into
> msconfig and rebooted my computer with no other startup programs running,
> and
> I was allowed to play A&A a little bit longer, but then my computer
> reboots.
> Windows device manager says my card is installed correctly. I unistalled
> the
> old graphics driver. I also disabled the option to have two monitors.
> Could
> someone please help. Thankyo

Do you actually get into the game, or does it happen when you get the first
splash screen up (before the game switches to full screen)?

--
Paul Smith,
Yeovil, UK.
http://www.windowsresource.net/

*Remove 'nospam.' to reply by e-mail*

Katy Pluta (MS_MVP)
07-09-2005, 10:40 PM
On Sun, 5 Jun 2005 23:23:02 -0700, Steven419
<Steven419@discussions.microsoft.com> wrote:

>I have two games Axis and Allies 2004 and Dawn of War, both similar.
>Everytime I play them they both crash. I just bought a Radeon X 700 pro
>graphics card and more memory. I have a brand new e-machine computer. I
>installed all new drivers for the graphics card and looked for any patch
>files for the games. When I boot up my computer normaly and play A&A I get
>an error message "thread MAIN caught unhandled exception Access Violation
>(C0000005) trapped at 1B:913664," and then the program closes. I went into
>msconfig and rebooted my computer with no other startup programs running, and
>I was allowed to play A&A a little bit longer, but then my computer reboots.
>Windows device manager says my card is installed correctly. I unistalled the
>old graphics driver. I also disabled the option to have two monitors. Could
>someone please help. Thankyou

To prevent the computer rebooting disable XP automatic restart on
error (check Help and Support).

Another cause of reboot would be the computer overheating or the
additional RAM causing problem, did you install only certified RAM
identical to the one already in the machine? If not remove the
additional row temporarily and see if it helps.

Another thing would be to check/upgrade the motherboard drivers...

===
Katy P.
MS_MVP for Flight Simulator

Visit Project Magenta!
http://www.promagenta.com

Neil Dela Osa
07-09-2005, 10:40 PM
Some other possibilities besides overheating, bad RAM and bad chipset
drivers would be a faulty or underpowered power supply.

"Katy Pluta (MS_MVP)" <katypluta@hotmail.invalid> wrote in message
news:90o8a1t3g8so2ah99nn2dgjmmvjjjv0nsu@4ax.com...
> On Sun, 5 Jun 2005 23:23:02 -0700, Steven419
> <Steven419@discussions.microsoft.com> wrote:
>
>>I have two games Axis and Allies 2004 and Dawn of War, both similar.
>>Everytime I play them they both crash. I just bought a Radeon X 700 pro
>>graphics card and more memory. I have a brand new e-machine computer. I
>>installed all new drivers for the graphics card and looked for any patch
>>files for the games. When I boot up my computer normaly and play A&A I
>>get
>>an error message "thread MAIN caught unhandled exception Access
>>Violation
>>(C0000005) trapped at 1B:913664," and then the program closes. I went
>>into
>>msconfig and rebooted my computer with no other startup programs running,
>>and
>>I was allowed to play A&A a little bit longer, but then my computer
>>reboots.
>>Windows device manager says my card is installed correctly. I unistalled
>>the
>>old graphics driver. I also disabled the option to have two monitors.
>>Could
>>someone please help. Thankyou
>
> To prevent the computer rebooting disable XP automatic restart on
> error (check Help and Support).
>
> Another cause of reboot would be the computer overheating or the
> additional RAM causing problem, did you install only certified RAM
> identical to the one already in the machine? If not remove the
> additional row temporarily and see if it helps.
>
> Another thing would be to check/upgrade the motherboard drivers...
>
> ===
> Katy P.
> MS_MVP for Flight Simulator
>
> Visit Project Magenta!
> http://www.promagenta.com

Steven419
07-09-2005, 10:40 PM
I went to the store I bought my computer at, and got the model of the of the
motherboard. It is a new MSI. I installed all the upgrade drivers for
everything. The Radeon X 700 pro graphics card does not say anything about
power requirments, so I bought a 430 watt power supply, because all the other
comparable cards needed 350+. I then noticed the fan on my graphics card was
not running and it was really hot. I took the card back for a new one and
the fan works. After all this my game still crashes. I am ruuning out of
ideas quick. Thanks for your suggestions, keep them coming.


"Steven419" wrote:

> I have two games Axis and Allies 2004 and Dawn of War, both similar.
> Everytime I play them they both crash. I just bought a Radeon X 700 pro
> graphics card and more memory. I have a brand new e-machine computer. I
> installed all new drivers for the graphics card and looked for any patch
> files for the games. When I boot up my computer normaly and play A&A I get
> an error message "thread MAIN caught unhandled exception Access Violation
> (C0000005) trapped at 1B:913664," and then the program closes. I went into
> msconfig and rebooted my computer with no other startup programs running, and
> I was allowed to play A&A a little bit longer, but then my computer reboots.
> Windows device manager says my card is installed correctly. I unistalled the
> old graphics driver. I also disabled the option to have two monitors. Could
> someone please help. Thankyou
>

Neil Dela Osa
07-09-2005, 10:40 PM
430 watts should be sufficient if you aren't running a massive RAID array of
hard drives, etc. Provided you have a name brand power supply - for example
Antec, Sparkle, Enermax, PC Power & Cooling to name a few - you shouldn't be
having issues with out-of-spec or dirty voltage issues. If something isn't
quite 12 volts, 5 volts, etc that can sometimes cause issues.

Have you tried the memory diagnostic from Microsoft's site to verify your
RAM is okay?

http://oca.microsoft.com/en/windiag.asp


How's your cooling setup in your computer? Does the game run longer if you
remove the side panel from the case?





"Steven419" <Steven419@discussions.microsoft.com> wrote in message
news:484EB69F-7B1B-4120-B509-EC43A6A6713E@microsoft.com...
>I went to the store I bought my computer at, and got the model of the of
>the
> motherboard. It is a new MSI. I installed all the upgrade drivers for
> everything. The Radeon X 700 pro graphics card does not say anything
> about
> power requirments, so I bought a 430 watt power supply, because all the
> other
> comparable cards needed 350+. I then noticed the fan on my graphics card
> was
> not running and it was really hot. I took the card back for a new one and
> the fan works. After all this my game still crashes. I am ruuning out of
> ideas quick. Thanks for your suggestions, keep them coming.
>
>
> "Steven419" wrote:
>
>> I have two games Axis and Allies 2004 and Dawn of War, both similar.
>> Everytime I play them they both crash. I just bought a Radeon X 700 pro
>> graphics card and more memory. I have a brand new e-machine computer. I
>> installed all new drivers for the graphics card and looked for any patch
>> files for the games. When I boot up my computer normaly and play A&A I
>> get
>> an error message "thread MAIN caught unhandled exception Access
>> Violation
>> (C0000005) trapped at 1B:913664," and then the program closes. I went
>> into
>> msconfig and rebooted my computer with no other startup programs running,
>> and
>> I was allowed to play A&A a little bit longer, but then my computer
>> reboots.
>> Windows device manager says my card is installed correctly. I unistalled
>> the
>> old graphics driver. I also disabled the option to have two monitors.
>> Could
>> someone please help. Thankyou
>>

ALLEN.K.T
07-09-2005, 10:41 PM
Hello I have an issue with a game. I play it and it exits out of the game all
the time randomly you never know when it will happen why is this. I also
have to play the game on low graphics settings or it lags, but it still lags
on low. There is a error notification that looks like this. Error signature
AppName: stronghold2.exe
AppVer: 1.2.0.0 ModName: stronghold2.exe
ModVer:1.2.0.0 Offset:0037cb91

I keep sending microsoft an error report but i get no response Please help

Jimmy S.
07-09-2005, 10:41 PM
Hi Allen,

"ALLEN.K.T" <ALLENKT@discussions.microsoft.com> wrote in message news:BB7412ED-F8C8-4860-9EDE-A4A83FCE8CCE@microsoft.com...
| Hello I have an issue with a game. I play it and it exits out of the game all
| the time randomly you never know when it will happen why is this. I also
| have to play the game on low graphics settings or it lags, but it still lags
| on low. There is a error notification that looks like this. Error signature
| AppName: stronghold2.exe
| AppVer: 1.2.0.0 ModName: stronghold2.exe
| ModVer:1.2.0.0 Offset:0037cb91
|
| I keep sending microsoft an error report but i get no response Please help

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.

Before you update your drivers, I recommend that you install DirectX 9.0c:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9226a611-62fe-4f61-aba1-914185249413&displaylang=en

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://mvps.org/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://mvps.org/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step
7:
nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them! :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


Military Strategy Crash