runtime error....



Rog
07-09-2005, 10:40 PM
I have a golf program that uses Quicktime.
This ran ok till I re-installed XP pro + sp2.
It now refuses to run with a 'runtime error 40038, application-defined or
object-defined fault'
Any clues as to where to start?
Rog

Chris H.
07-09-2005, 10:40 PM
You could start by reinstalling the program and/or the runtime add-on, Rog.
There are some programs which are "broken" by the XP SP2 update, and you
need to set them up again. Take a look here:
http://support.microsoft.com/xpsp2swhw and the information about "programs
that may behave differently in Windows XP Service Pack 2." You should also
check the game's website information to see if they've got an update
available.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Rog" <rog@repairman.com> wrote in message
news:ePbcormXFHA.2684@TK2MSFTNGP09.phx.gbl...
>I have a golf program that uses Quicktime.
> This ran ok till I re-installed XP pro + sp2.
> It now refuses to run with a 'runtime error 40038, application-defined or
> object-defined fault'
> Any clues as to where to start?
> Rog
>

Jimmy S.
07-09-2005, 10:40 PM
"Rog" <rog@repairman.com> wrote in message news:ePbcormXFHA.2684@TK2MSFTNGP09.phx.gbl...
|I have a golf program that uses Quicktime.
| This ran ok till I re-installed XP pro + sp2.
| It now refuses to run with a 'runtime error 40038, application-defined or
| object-defined fault'
| Any clues as to where to start?
| Rog
|
|

Hi Rog,

Runtime errors are usually caused by software or driver issues.

Maybe it's a program that you have running. Maybe it's the
new device or driver that you installed on your system. If you
recently installed printer drivers, chipset drivers(VIA especially),
or a new video card this could be the cause of your problem.

So, if you set your BIOS to 4X or 8X AGP recently or installed
new software or hardware, that should be your very first suspect.

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.pacs-portal.co.uk/startup_pages/startup_full.php

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Rog
07-09-2005, 10:40 PM
"Rog" <rog@repairman.com> wrote in message
news:ePbcormXFHA.2684@TK2MSFTNGP09.phx.gbl...

Thanks for the help, you've given me plenty to do :0)
Rog


runtime error....