[Bob]

Jimmy;

I just wanted to update you. After working with MS directly and after trying
everything we tried a second time I went back to extreme basics.

The last major change other than updates was the upgrade to the Celron D
2.53 processor. Since everything else was checked that seemed like the only
candidate left. I replaced it with a P4 3.2 Ghz 800 fsb and the error
disappeared.

I never had a processor problem manifest itself in that way. My experience
has been it works or doesn't work.

I am going to contact Intel and try to get the Celeron replaced. I still
like Celerons despite this interesting problem.

Thanks again for helping!
--
AHIL-Bob


"Jimmy S." wrote:

> Hi Bob,
>
> Try the 2 and 3 suggestions I posted for you, and if the issue is still
> not resolved, ping one of the Microsoft employees in this newsgroup
> to see if they would analyse a crash dump if you send it to them.
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S. http://mvp.support.microsoft.com
>
> Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
> Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> MS Assisted Support: http://support.microsoft.com/select/?target=assistance
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
>
> "Bob" <Bob@discussions.microsoft.com> wrote in message news:959DE7EB-87FF-4890-969B-F12966D62B0C@microsoft.com...
> | Jimmy,
> |
> | I used the event viewer and there was a KB article for the error but it
> | didn't provide any additional insight into the problem or provide a solution.
> |
> | Is there any way to tell what is occupying the 0x00000000 address when I
> | start the application and get the error?
> |
> | - Bob
> | --
> | AHIL-Bob
> |
> |
> | "Jimmy S." wrote:
> |
> | > Hi Bob,
> | >
> | > Here are 3 more suggestions ...
> | >
> | > 1. Click Start / Control Panel /Administrative Tools / Event Viewer /
> | > Click the Applications listing on the left / in the right pane look for
> | > yellow or red symbols and doubleclick them to identify any problems,
> | > and they often have a link to a KB article you can read for the solution.
> | >
> | > 2. Allow Windows to control your pagefile at a "system managed size",
> | > and allow enough room for the pagefile size to = 1.5 * your RAM as per:
> | > http://www.microsoft.com/WindowsXP/expertzone/columns/mcfedries/03june16.asp
> | > Another good reference is: http://aumha.org/win5/a/xpvm.php
> | >
> | > 3. Test your RAM using: http://oca.microsoft.com/en/windiag.asp
> | >
> | > --
> | > Cheers, Windows XP MVP Shell / User
> | > Jimmy S. http://mvp.support.microsoft.com
> | >
> | > Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
> | > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> | > MS Assisted Support: http://support.microsoft.com/select/?target=assistance
> | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
> | > _________________________________________________________
> | >
> | > "Bob" <Bob@discussions.microsoft.com> wrote in message news:B45DB14E-6BBF-4B45-9D8D-ECEF65B51E8F@microsoft.com...
> | > | Yep - I used the upgrade version that had SP 2 with it.
> | > |
> | > | "Jimmy S." wrote:
> | > |
> | > | > Hi Bob,
> | > | >
> | > | > Before trying to debug the crash dump, are you running
> | > | > SP 1 of Windows? Please upgrade to SP 2 if you are.
> | > | >
> | > | > --
> | > | > Cheers, Windows XP MVP Shell / User
> | > | > Jimmy S. http://mvp.support.microsoft.com
> | > | >
> | > | > Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
> | > | > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> | > | > MS Assisted Support: http://support.microsoft.com/select/?target=assistance
> | > | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
> | > | > _________________________________________________________
> | > | >
> | > | > "Bob" <Bob@discussions.microsoft.com> wrote in message news:A81798D9-0997-4FB3-9299-6623CDDFE6B1@microsoft.com...
> | > | > | Jimmy!
> | > | > |
> | > | > | Thanks for trying to help!!!!
> | > | > |
> | > | > | "Jimmy S." wrote:
> | > | > |
> | > | > | > Hi Bob,
> | > | > | >
> | > | > | > Let's try some basic troubleshooting. If the problem still persists
> | > | > | > please post back and we'll try some more steps. Good luck! :-)
> | > | > | >
> | > | > | > 1. To see if it's a software conflict: Temporarily disable Startup
> | > | > | > programs one at a time, starting with Firewall, Antivirus, and ad
> | > | > | > blockers using: http://new.jtsoft2001.com/windows/startup.php
> | > | > |
> | > | > | Disabled all possible startup apps and the problem still exists.
> | > | > |
> | > | > | Also
> | > | > |
> | > | > | The URL is broken but I got the gist of what to do.
> | > | > |
> | > | > |
> | > | > | >
> | > | > | > You can lookup what a program does before you disable it here:
> | > | > | > http://www.sysinfo.org/startuplist.php
> | > | > | >
> | > | > | > 2. Run a virus scan at: http://housecall.antivirus.com and then
> | > | > | > install MS AntiSpyware from: www.microsoft.com/spyware to
> | > | > | > remove any Spyware or Adware which could clog up your PC.
> | > | > |
> | > | > | Machine is clean, use AVG and make it a habit of doing the Tend scan
> | > | > | occasionally. Antispyware, Adaware and Search and Destroy have been used and
> | > | > | no significant adware or spyware is running.
> | > | > |
> | > | > | >
> | > | > | > 3. Click My Computer / Rightclick the Drive & Choose Properties
> | > | > | > / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
> | > | > | > the "Error-Checking" and "Defragmentation" utilities.
> | > | > | >
> | > | > |
> | > | > | Done - No change
> | > | > |
> | > | > | > 4. Go to the Windows Update site for everything under Critical and
> | > | > | > Recommended: http://windowsupdate.microsoft.com Some games
> | > | > | > require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a
> | > | > |
> | > | > | Done and Done! All updates were installed previously and no new ones were
> | > | > | available
> | > | > |
> | > | > | I even went so far as to remove the MS updates from the 13th with no
> | > | > | success. (Don't worry I reinstalled them.)
> | > | > |
> | > | > | >
> | > | > | > 5. Update DirectX and your Chipset, Sound, &Video Drivers:
> | > | > |
> | > | > | All cheecked and updated with no positive result.
> | > | > |
> | > | > | Is there a utility that shows what application is using a memory address and
> | > | > | may be preventing it from being written to?
> | > | > |
> | > | > | Again, thanks for the help!!!
> | > | > |
> | > | > | > For all Video / DirectX / Game and Hardware Issues, I have a
> | > | > | > Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html
> | > | > | >
> | > | > | > --
> | > | > | > Cheers, Windows XP MVP Shell / User
> | > | > | > Jimmy S. http://mvp.support.microsoft.com
> | > | > | >
> | > | > | > Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
> | > | > | > Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
> | > | > | > MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
> | > | > | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
> | > | > | > _________________________________________________________
> | > | > | >
> | > | > | >
> | > | > | >
> | > | > | > "Bob" <Bob@discussions.microsoft.com> wrote in message news:686B5CC0-3D9E-4345-A6DF-9CF34691D5C3@microsoft.com...
> | > | > | > |I recently upgraded my processor to a 2.53 Celeron "D" and everything works
> | > | > | > | fine (EQ, COD, Word Excel, Powerpoint, Jedi Knight ...) except for
> | > | > | > | Battlefield 1942. All drivers are up to date and I have run tests on the
> | > | > | > | memory and everything checks out OK. Dxdiag is error free and everything is
> | > | > | > | certified.
> | > | > | > |
> | > | > | > | The exact error after the splash screen is:
> | > | > | > |
> | > | > | > | The instruction at "0x02a4afa89" referenced memory at "0x00000000" . The
> | > | > | > | memory could not be "written"
> | > | > | > |
> | > | > | > | EAgames has given up after I completely removed 1942 and reinstalled twice.
> | > | > | > | Any ideas on how to troubleshoot this?
> | > | > | > |
> | > | > | > | --
> | > | > | > | AHIL-Bob
> | > | > | >
> | > | > | >
> | > | > | >
> | > | >
> | > | >
> | > | >
> | >
> | >
> | >
>
>
>

[Jimmy S.]

That's a fascinating turn of events Bob.
I truly admire your tenacity to troubleshoot the issue right
down to the processor. I hope Intel accepts your findings.

Thank you very much for the update Bob.

Jimmy.

"Bob" <Bob@discussions.microsoft.com> wrote in message news:B08CE083-9B1F-4C70-911A-BC85F345DDE0@microsoft.com...
| Jimmy;
|
| I just wanted to update you. After working with MS directly and after trying
| everything we tried a second time I went back to extreme basics.
|
| The last major change other than updates was the upgrade to the Celron D
| 2.53 processor. Since everything else was checked that seemed like the only
| candidate left. I replaced it with a P4 3.2 Ghz 800 fsb and the error
| disappeared.
|
| I never had a processor problem manifest itself in that way. My experience
| has been it works or doesn't work.
|
| I am going to contact Intel and try to get the Celeron replaced. I still
| like Celerons despite this interesting problem.
|
| Thanks again for helping!
| --
| AHIL-Bob
|
|
| "Jimmy S." wrote:
|
| > Hi Bob,
| >
| > Try the 2 and 3 suggestions I posted for you, and if the issue is still
| > not resolved, ping one of the Microsoft employees in this newsgroup
| > to see if they would analyse a crash dump if you send it to them.
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S. http://mvp.support.microsoft.com
| >
| > Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
| > MS Assisted Support: http://support.microsoft.com/select/?target=assistance
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| > "Bob" <Bob@discussions.microsoft.com> wrote in message news:959DE7EB-87FF-4890-969B-F12966D62B0C@microsoft.com...
| > | Jimmy,
| > |
| > | I used the event viewer and there was a KB article for the error but it
| > | didn't provide any additional insight into the problem or provide a solution.
| > |
| > | Is there any way to tell what is occupying the 0x00000000 address when I
| > | start the application and get the error?
| > |
| > | - Bob
| > | --
| > | AHIL-Bob
| > |
| > |
| > | "Jimmy S." wrote:
| > |
| > | > Hi Bob,
| > | >
| > | > Here are 3 more suggestions ...
| > | >
| > | > 1. Click Start / Control Panel /Administrative Tools / Event Viewer /
| > | > Click the Applications listing on the left / in the right pane look for
| > | > yellow or red symbols and doubleclick them to identify any problems,
| > | > and they often have a link to a KB article you can read for the solution.
| > | >
| > | > 2. Allow Windows to control your pagefile at a "system managed size",
| > | > and allow enough room for the pagefile size to = 1.5 * your RAM as per:
| > | > http://www.microsoft.com/WindowsXP/expertzone/columns/mcfedries/03june16.asp
| > | > Another good reference is: http://aumha.org/win5/a/xpvm.php
| > | >
| > | > 3. Test your RAM using: http://oca.microsoft.com/en/windiag.asp
| > | >
| > | > --
| > | > Cheers, Windows XP MVP Shell / User
| > | > Jimmy S. http://mvp.support.microsoft.com
| > | >
| > | > Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > | > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
| > | > MS Assisted Support: http://support.microsoft.com/select/?target=assistance
| > | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > | > _________________________________________________________
| > | >
| > | > "Bob" <Bob@discussions.microsoft.com> wrote in message news:B45DB14E-6BBF-4B45-9D8D-ECEF65B51E8F@microsoft.com...
| > | > | Yep - I used the upgrade version that had SP 2 with it.
| > | > |
| > | > | "Jimmy S." wrote:
| > | > |
| > | > | > Hi Bob,
| > | > | >
| > | > | > Before trying to debug the crash dump, are you running
| > | > | > SP 1 of Windows? Please upgrade to SP 2 if you are.
| > | > | >
| > | > | > --
| > | > | > Cheers, Windows XP MVP Shell / User
| > | > | > Jimmy S. http://mvp.support.microsoft.com
| > | > | >
| > | > | > Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > | > | > Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
| > | > | > MS Assisted Support: http://support.microsoft.com/select/?target=assistance
| > | > | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > | > | > _________________________________________________________
| > | > | >
| > | > | > "Bob" <Bob@discussions.microsoft.com> wrote in message news:A81798D9-0997-4FB3-9299-6623CDDFE6B1@microsoft.com...
| > | > | > | Jimmy!
| > | > | > |
| > | > | > | Thanks for trying to help!!!!
| > | > | > |
| > | > | > | "Jimmy S." wrote:
| > | > | > |
| > | > | > | > Hi Bob,
| > | > | > | >
| > | > | > | > Let's try some basic troubleshooting. If the problem still persists
| > | > | > | > please post back and we'll try some more steps. Good luck! :-)
| > | > | > | >
| > | > | > | > 1. To see if it's a software conflict: Temporarily disable Startup
| > | > | > | > programs one at a time, starting with Firewall, Antivirus, and ad
| > | > | > | > blockers using: http://new.jtsoft2001.com/windows/startup.php
| > | > | > |
| > | > | > | Disabled all possible startup apps and the problem still exists.
| > | > | > |
| > | > | > | Also
| > | > | > |
| > | > | > | The URL is broken but I got the gist of what to do.
| > | > | > |
| > | > | > |
| > | > | > | >
| > | > | > | > You can lookup what a program does before you disable it here:
| > | > | > | > http://www.sysinfo.org/startuplist.php
| > | > | > | >
| > | > | > | > 2. Run a virus scan at: http://housecall.antivirus.com and then
| > | > | > | > install MS AntiSpyware from: www.microsoft.com/spyware to
| > | > | > | > remove any Spyware or Adware which could clog up your PC.
| > | > | > |
| > | > | > | Machine is clean, use AVG and make it a habit of doing the Tend scan
| > | > | > | occasionally. Antispyware, Adaware and Search and Destroy have been used and
| > | > | > | no significant adware or spyware is running.
| > | > | > |
| > | > | > | >
| > | > | > | > 3. Click My Computer / Rightclick the Drive & Choose Properties
| > | > | > | > / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
| > | > | > | > the "Error-Checking" and "Defragmentation" utilities.
| > | > | > | >
| > | > | > |
| > | > | > | Done - No change
| > | > | > |
| > | > | > | > 4. Go to the Windows Update site for everything under Critical and
| > | > | > | > Recommended: http://windowsupdate.microsoft.com Some games
| > | > | > | > require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a
| > | > | > |
| > | > | > | Done and Done! All updates were installed previously and no new ones were
| > | > | > | available
| > | > | > |
| > | > | > | I even went so far as to remove the MS updates from the 13th with no
| > | > | > | success. (Don't worry I reinstalled them.)
| > | > | > |
| > | > | > | >
| > | > | > | > 5. Update DirectX and your Chipset, Sound, &Video Drivers:
| > | > | > |
| > | > | > | All cheecked and updated with no positive result.
| > | > | > |
| > | > | > | Is there a utility that shows what application is using a memory address and
| > | > | > | may be preventing it from being written to?
| > | > | > |
| > | > | > | Again, thanks for the help!!!
| > | > | > |
| > | > | > | > For all Video / DirectX / Game and Hardware Issues, I have a
| > | > | > | > Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html
| > | > | > | >
| > | > | > | > --
| > | > | > | > Cheers, Windows XP MVP Shell / User
| > | > | > | > Jimmy S. http://mvp.support.microsoft.com
| > | > | > | >
| > | > | > | > Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > | > | > | > Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
| > | > | > | > MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > | > | > | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > | > | > | > _________________________________________________________
| > | > | > | >
| > | > | > | >
| > | > | > | >
| > | > | > | > "Bob" <Bob@discussions.microsoft.com> wrote in message news:686B5CC0-3D9E-4345-A6DF-9CF34691D5C3@microsoft.com...
| > | > | > | > |I recently upgraded my processor to a 2.53 Celeron "D" and everything works
| > | > | > | > | fine (EQ, COD, Word Excel, Powerpoint, Jedi Knight ...) except for
| > | > | > | > | Battlefield 1942. All drivers are up to date and I have run tests on the
| > | > | > | > | memory and everything checks out OK. Dxdiag is error free and everything is
| > | > | > | > | certified.
| > | > | > | > |
| > | > | > | > | The exact error after the splash screen is:
| > | > | > | > |
| > | > | > | > | The instruction at "0x02a4afa89" referenced memory at "0x00000000" . The
| > | > | > | > | memory could not be "written"
| > | > | > | > |
| > | > | > | > | EAgames has given up after I completely removed 1942 and reinstalled twice.
| > | > | > | > | Any ideas on how to troubleshoot this?
| > | > | > | > |
| > | > | > | > | --
| > | > | > | > | AHIL-Bob
| > | > | > | >
| > | > | > | >
| > | > | > | >
| > | > | >
| > | > | >
| > | > | >
| > | >
| > | >
| > | >
| >
| >
| >