[ANDYZENG]

There is something wrong with my IE. Every time when I open the IE, it will
open a website by itself, please tell me how to fix it. Thank you.
Best regard.

[Malke]

ANDYZENG wrote:

> There is something wrong with my IE. Every time when I open the IE, it
> will open a website by itself, please tell me how to fix it. Thank
> you. Best regard.

You don't provide nearly enough information for anyone to give you a
specific answer. However, I'm going to guess that you have malware on
your computer and that your browser has been hijacked. If this is the
case, you will need to clean up your machine:

First delete all Temporary and Temporary Internet Files. For IE's
Temporary Files, go to Control Panel>Internet Options>General tab.
You'll see where you can delete cookies and files. For Firefox, clear
its cache by going to Tools>Options>Privacy>Cache> Clear. For Windows
Temporary files, Start>Run cleanmgr [enter]. Then follow these detailed
malware removal steps, doing everything with updated tools in Safe
Mode. You can find all the links to referenced programs and sites on
my website here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

1) Scan in Safe Mode with current version (not earlier than 2004)
antivirus using updated definitions.

Before you remove malware, get LSPFix or WinSockFix for XP - see links
below.

2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.

Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).

If the malware remains even after you used Ad-aware and Spybot, you can
scan with HijackThis. HijackThis is an excellent tool to discover and
disable hijackers, but it requires expert skill. See the links on my
website for a HijackThis tutorial and places where you can post your
HJT log. Again, this is an expert tool and novices should get help
with it.

3) If you are running Windows ME or XP, you should disable/enable System
Restore after the system is clean because malware will be in the
Restore Points. With ME, you must disable System Restore completely.
With XP, you can delete all but the most recent (presumably clean)
System Restore point from the More Options section of Disk Cleanup
(Run>cleanmgr).

4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.

5) Run a firewall.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

[Star Fleet Admiral Q]

Mine does too! It is by design it you pick/set a home page - easily by
dragging the link in the address window to the house on the toolbar.

--

Star Fleet Admiral Q @ your Service!

http://www.google.com
Google is your "Friend"

"ANDYZENG" <ANDYZENG@discussions.microsoft.com> wrote in message
news:3B6CECEB-3C82-4E89-B7F0-81EC5DE3F9DD@microsoft.com...
> There is something wrong with my IE. Every time when I open the IE, it
> will
> open a website by itself, please tell me how to fix it. Thank you.
> Best regard.

[ANDYZENG]

Dear Malke,
It did not work. What can I do?
"Malke" wrote:

> ANDYZENG wrote:
>
> > There is something wrong with my IE. Every time when I open the IE, it
> > will open a website by itself, please tell me how to fix it. Thank
> > you. Best regard.
>
> You don't provide nearly enough information for anyone to give you a
> specific answer. However, I'm going to guess that you have malware on
> your computer and that your browser has been hijacked. If this is the
> case, you will need to clean up your machine:
>
> First delete all Temporary and Temporary Internet Files. For IE's
> Temporary Files, go to Control Panel>Internet Options>General tab.
> You'll see where you can delete cookies and files. For Firefox, clear
> its cache by going to Tools>Options>Privacy>Cache> Clear. For Windows
> Temporary files, Start>Run cleanmgr [enter]. Then follow these detailed
> malware removal steps, doing everything with updated tools in Safe
> Mode. You can find all the links to referenced programs and sites on
> my website here:
>
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> 1) Scan in Safe Mode with current version (not earlier than 2004)
> antivirus using updated definitions.
>
> Before you remove malware, get LSPFix or WinSockFix for XP - see links
> below.
>
> 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
> programs are free, so use them both since they complement each other.
> There is a new version of CWShredder from Intermute. I would not
> install the other Intermute programs, however. Alternately, there are
> CoolWebSearch malware removal steps at SilentRunners.
>
> Be sure to update these programs before running, and it is a good idea
> to do virus/spyware scans in Safe Mode. Make sure you are able to see
> all hidden files and extensions (View tab in Folder Options).
>
> If the malware remains even after you used Ad-aware and Spybot, you can
> scan with HijackThis. HijackThis is an excellent tool to discover and
> disable hijackers, but it requires expert skill. See the links on my
> website for a HijackThis tutorial and places where you can post your
> HJT log. Again, this is an expert tool and novices should get help
> with it.
>
> 3) If you are running Windows ME or XP, you should disable/enable System
> Restore after the system is clean because malware will be in the
> Restore Points. With ME, you must disable System Restore completely.
> With XP, you can delete all but the most recent (presumably clean)
> System Restore point from the More Options section of Disk Cleanup
> (Run>cleanmgr).
>
> 4) Make sure you've visited Windows Update and applied all security
> patches. Do not install driver updates from Windows Update.
>
> 5) Run a firewall.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

[Gerald Vogt]

ANDYZENG wrote:
> Dear Malke,
> It did not work. What can I do?

Take a Windows CD, reformat the drive and reinstall Windows.

Unless you are really giving much more information about what exactly is
happening, anything else is just wild guessing. And Malke did already
give you the list of the best guesses...

Gerald