[Wilson~]

Why cant I select the option " Connect using a broadband connection that
requires a user name and password."

The option is grey in colour. (Not able to select that option)

[Ron Lowe]

"Wilson~" <Wilson~@discussions.microsoft.com> wrote in message
news:6068F491-F37B-41CE-A507-941DD56472FB@microsoft.com...
> Why cant I select the option " Connect using a broadband connection that
> requires a user name and password."
>
> The option is grey in colour. (Not able to select that option)


This is the usual culprit:

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/d­efault.aspx?scid=kb;en-us;3294­41


The fix is to re-apply your current service pack, currently SP2.

This comes up from time to time too:

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/d­efault.aspx?scid=KB;EN-US;3205­58


--
Ron