[MS Jordan]

Can anybody suggest a possible solutions

Just got back from vacation and the computer is not recognizing the CD Rom
and the CD/DVD recorder. I don't think it is a hardware problem since the
hard drives that the units share ATA connections with are working just
fine.

the other funny thing is I ran "Sandra pro" which is a diagnostic program
and they showed up !!

Any thoughts on what could cause this??

Win XP Pro

[Rick \Nutcase\ Rogers]

Hi,

See if this helps:
http://aumha.org/win5/a/xpcd.htm

Under section 8 - Problems - there is a link to a patch that often resolves
this problem

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"MS Jordan" <msjordan@disney.com> wrote in message
news:Xns967FA9CEC36A7msjordandisneynet@63.218.45.254...
> Can anybody suggest a possible solutions
>
> Just got back from vacation and the computer is not recognizing the CD Rom
> and the CD/DVD recorder. I don't think it is a hardware problem since the
> hard drives that the units share ATA connections with are working just
> fine.
>
> the other funny thing is I ran "Sandra pro" which is a diagnostic program
> and they showed up !!
>
> Any thoughts on what could cause this??
>
> Win XP Pro

[Husky]

On 24 Jun 2005 23:41:25 GMT, MS Jordan <msjordan@disney.com> wrote:

>Can anybody suggest a possible solutions
>
>Just got back from vacation and the computer is not recognizing the CD Rom
>and the CD/DVD recorder. I don't think it is a hardware problem since the
>hard drives that the units share ATA connections with are working just
>fine.
>
>the other funny thing is I ran "Sandra pro" which is a diagnostic program
>and they showed up !!
>
>Any thoughts on what could cause this??
>
>Win XP Pro

my 1st thought is if you were on vacation, who was using the machine ?
Definitely wouldn't go into making any changes with patches you didn't need
previously, till You find out what was changed.

Myself, I lose the drives all the time, but not the CD or DVD every time I do a
reinstall / repair of the OS till I run the via raid tool. Then they all show
up.

IOW something drastic happens then the drives disappear.

--
more pix @ http://members.toast.net/cbminfo/index.html

[MS Jordan]

Rick
That solved the problem -

Thanks for the prompt help

"Rick \"Nutcase\" Rogers" <rick@mvps.org> wrote in
news:e#OuIeReFHA.412@tk2msftngp13.phx.gbl:

> Hi,
>
> See if this helps:
> http://aumha.org/win5/a/xpcd.htm
>
> Under section 8 - Problems - there is a link to a patch that often
> resolves this problem
>