[Jack]

Every time I want to turn off or restart my computer, since I click Start
button, it takes about to 6 minutes, to the window:
<<Standby-Turnoff-Restart>> to show up.
Please, what could I do to correct this?
Thank you very much.
--
Jfern

[Malke]

Jack wrote:

> Every time I want to turn off or restart my computer, since I click
> Start
> button, it takes about to 6 minutes, to the window:
> <<Standby-Turnoff-Restart>> to show up.
> Please, what could I do to correct this?
> Thank you very much.

This could be caused by having too many programs running at shutdown.
Here is a link to an excellent shutdown troubleshooter:

http://www.aumha.org/win5/a/shtdwnxp.htm

Please be aware that this problem is most often caused by malware, so
ensure that you have a full-featured current version (not earlier than
2004) antivirus installed with updated virus definitions. It would also
be wise to scan for non-viral malware with programs such as the free
Ad-aware (v. 1.06) and Spybot Search & Destroy (v. 1.4). Update those
programs before running the scans.

www.safer-networking.org - Spybot Search & Destroy
www.lavasoftusa.com - Ad-aware

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

[Jack]

I have scaned my computer recently with Spybot and Adware, and I think it is
no the problem.Thanks.Must be something else?.
--
Jfern


"Malke" wrote:

> Jack wrote:
>
> > Every time I want to turn off or restart my computer, since I click
> > Start
> > button, it takes about to 6 minutes, to the window:
> > <<Standby-Turnoff-Restart>> to show up.
> > Please, what could I do to correct this?
> > Thank you very much.
>
> This could be caused by having too many programs running at shutdown.
> Here is a link to an excellent shutdown troubleshooter:
>
> http://www.aumha.org/win5/a/shtdwnxp.htm
>
> Please be aware that this problem is most often caused by malware, so
> ensure that you have a full-featured current version (not earlier than
> 2004) antivirus installed with updated virus definitions. It would also
> be wise to scan for non-viral malware with programs such as the free
> Ad-aware (v. 1.06) and Spybot Search & Destroy (v. 1.4). Update those
> programs before running the scans.
>
> www.safer-networking.org - Spybot Search & Destroy
> www.lavasoftusa.com - Ad-aware
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

[Malke]

Jack wrote:

> I have scaned my computer recently with Spybot and Adware, and I
> think it is no the problem.Thanks.Must be something else?.

Try the troubleshooter then.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

[jlh3205]

If you can get TASK MANAGER to come up (ctrl + alt + del), I wnder what is
executing when it should be shutting down? Click on the processes tab and
then the CPU column to where the busy processes are on top. Who's at the
top of the list when it should be shutting down?

"Malke" wrote:

> Jack wrote:
>
> > I have scaned my computer recently with Spybot and Adware, and I
> > think it is no the problem.Thanks.Must be something else?.
>
> Try the troubleshooter then.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>