RE: Help and Support



Lisa
07-10-2005, 01:40 AM
Billy.. did you get an answer to your question?.. I am having the same issue
Thanks

"Billy" wrote:

> Hi. When I try to open up "Help and Support" from the Start menu I get a
> window pop up that reads "Windows cannot open Help and Support because a
> system service is not running. To fix this problem, start the service named
> 'Help and Support'." When I go to the Administrative Tools menu and access
> "Services" the service "Help and Support" is not even listed there,
> therefore I am unable to start the service as stated in the popup window
> when trying to access Help and Support.
> Any help would be appreciated.
>
> Thanks in advance
>
> Danee
>
>
>

River_Rat
07-10-2005, 01:40 AM
To resolve the problem, Start the Help and Support Center service and set it
to Automatic. Follow these steps:

a.. Click Start, Run and type Services.msc

b.. Double-click Help and Support

c.. Set the Startup type to Automatic

d.. Click "Start" To start the Service

If the Help and Support service is missing in the Services.msc listing, this
may be due to accidental deletion of a registry key. Download helpsvc.zip
file and unzip the contents. Extract helpsvc.reg to the Desktop and
double-click to merge the contents to the registry. This restores the Help
and Support service entry.


--
Good Day
River Rat




"Lisa" <Lisa@discussions.microsoft.com> wrote in message
news:F75971CB-AFCD-430A-B43E-FAAC6359D00D@microsoft.com...
Billy.. did you get an answer to your question?.. I am having the same issue
Thanks

"Billy" wrote:

> Hi. When I try to open up "Help and Support" from the Start menu I get a
> window pop up that reads "Windows cannot open Help and Support because a
> system service is not running. To fix this problem, start the service
> named
> 'Help and Support'." When I go to the Administrative Tools menu and access
> "Services" the service "Help and Support" is not even listed there,
> therefore I am unable to start the service as stated in the popup window
> when trying to access Help and Support.
> Any help would be appreciated.
>
> Thanks in advance
>
> Danee
>
>
>

River_Rat
07-10-2005, 01:40 AM
Sorry forgot to attach the link.
http://windowsxp.mvps.org/helpsvc.htm

--
Good Day
River Rat




"Lisa" <Lisa@discussions.microsoft.com> wrote in message
news:F75971CB-AFCD-430A-B43E-FAAC6359D00D@microsoft.com...
Billy.. did you get an answer to your question?.. I am having the same issue
Thanks

"Billy" wrote:

> Hi. When I try to open up "Help and Support" from the Start menu I get a
> window pop up that reads "Windows cannot open Help and Support because a
> system service is not running. To fix this problem, start the service
> named
> 'Help and Support'." When I go to the Administrative Tools menu and access
> "Services" the service "Help and Support" is not even listed there,
> therefore I am unable to start the service as stated in the popup window
> when trying to access Help and Support.
> Any help would be appreciated.
>
> Thanks in advance
>
> Danee
>
>
>


RE: Help and Support