problem with disc cleanup - can't delete temp internet files



kelsey
07-10-2005, 01:40 AM
I'm trying to do disc cleanup on c drive. When I try to delete temp.
internet files I get error response that windows has encountered a problem
and program will shut down. I notice that there is a "lock symbol" next to
temp internet files category -
I've never seen this before. Can anyone help with this??

kelsey
07-10-2005, 01:40 AM
Also....one of the temp internet files is an Index Data File which shows 7MB.
I can manually delete all other files except that one and one other.

"kelsey" wrote:

> I'm trying to do disc cleanup on c drive. When I try to delete temp.
> internet files I get error response that windows has encountered a problem
> and program will shut down. I notice that there is a "lock symbol" next to
> temp internet files category -
> I've never seen this before. Can anyone help with this??

Wesley Vogel
07-10-2005, 01:40 AM
To delete *all* Temporary Internet Files...

Close all instances of Internet Explorer first!!!!!!!!!

1) Start | Run | Type: inetcpl.cpl | OK
Or right click the Internet Explorer icon on your Desktop.
Or: Start | Settings | Control Panel | Internet Options.
2) On the General Tab, in the middle of the screen, click on Delete Files
3) Check the box Delete all offline content {This cleans >>
%homepath%\Local Settings\Temporary Internet Files
AND
%homepath%\Local Settings\Temporary Internet Files\Content.IE5
and \Content.MSO (Created by an MS Office program)}
4) Click on OK and wait for the hourglass icon to stop after it deletes the
temporary internet files
5) You can now click on Delete Cookies and click OK to delete cookies that
websites have placed on your hard drive.
-----

If you want, try this: Open IE | Tools | Internet Options | Advanced tab |
scroll down to the bottom | check: Empty Temporary Internet Files folder
when browser is closed | click Apply | OK. Entirely up to you, but if you
want to be rid of this, it is done automatically. Deletes the content of
%homepath%\Local Settings\Temporary Internet
Files but not the Content.IE5 or Content.MSO folders.
-----

I have Disk Cleaner set to run quiet at startup. Runs for 5 seconds or so
and exits. I also like the fact that, after you set it up, it cleans all
the following with one click (and/or automatically at boot). Makes XP's
Disk Cleanup look like a piker. XP's Disk Cleanup will *not* clean
Content.IE5.

Disk Cleaner will Clean:
Temporary Internet Files {Including the contents of the Content.IE5 folder}
Internet Cookies
Internet History
System Temporary Folder
Recent Documents
Run... Dialog List
Find Document List
Find Computer List
URLs in IE Address Bar
URLs in Shell Address Bar
Media Player Recent URLs
WinZip Recent Files
WinZip Extract To Folders
Paint Recent Files
WordPad Recent Files
Cleans Recycle Bin (what else?)
Opera Cache
Opera Cookies
Opera History
Opera Visited links
Opera Download History and Download folder
Firefox Cache
Firefox Cookies
Firefox History

Disk Cleaner
http://www.xs4all.nl/~mp2004/

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:BA08AD78-8612-4065-8AE7-5D889B9E1608@microsoft.com,
kelsey <kelsey@discussions.microsoft.com> hunted and pecked:
> I'm trying to do disc cleanup on c drive. When I try to delete temp.
> internet files I get error response that windows has encountered a problem
> and program will shut down. I notice that there is a "lock symbol" next
> to temp internet files category -
> I've never seen this before. Can anyone help with this??

kelsey
07-10-2005, 01:43 AM
I first tried to delete files by way of "start.. run... inetcpl.cpl, but
when I tried to delete files my response was " An exception occurred while
trying to run "shell 32.dll" Control_Run DLL
"C:\Windows\systems32\inetcpl.cpl" Then it shut down.
Would you know why this happens???
I did download disc cleaner and it did a great job. Although I did get a
pop up box stating "Access violation........ in module wininet.dll". I
clicked ok and it worked anyway.

"Wesley Vogel" wrote:

> To delete *all* Temporary Internet Files...
>
> Close all instances of Internet Explorer first!!!!!!!!!
>
> 1) Start | Run | Type: inetcpl.cpl | OK
> Or right click the Internet Explorer icon on your Desktop.
> Or: Start | Settings | Control Panel | Internet Options.
> 2) On the General Tab, in the middle of the screen, click on Delete Files
> 3) Check the box  Delete all offline content {This cleans >>
> %homepath%\Local Settings\Temporary Internet Files
> AND
> %homepath%\Local Settings\Temporary Internet Files\Content.IE5
> and \Content.MSO (Created by an MS Office program)}
> 4) Click on OK and wait for the hourglass icon to stop after it deletes the
> temporary internet files
> 5) You can now click on Delete Cookies and click OK to delete cookies that
> websites have placed on your hard drive.
> -----
>
> If you want, try this: Open IE | Tools | Internet Options | Advanced tab |
> scroll down to the bottom | check: Empty Temporary Internet Files folder
> when browser is closed | click Apply | OK. Entirely up to you, but if you
> want to be rid of this, it is done automatically. Deletes the content of
> %homepath%\Local Settings\Temporary Internet
> Files but not the Content.IE5 or Content.MSO folders.
> -----
>
> I have Disk Cleaner set to run quiet at startup. Runs for 5 seconds or so
> and exits. I also like the fact that, after you set it up, it cleans all
> the following with one click (and/or automatically at boot). Makes XP's
> Disk Cleanup look like a piker. XP's Disk Cleanup will *not* clean
> Content.IE5.
>
> Disk Cleaner will Clean:
> Temporary Internet Files {Including the contents of the Content.IE5 folder}
> Internet Cookies
> Internet History
> System Temporary Folder
> Recent Documents
> Run... Dialog List
> Find Document List
> Find Computer List
> URLs in IE Address Bar
> URLs in Shell Address Bar
> Media Player Recent URLs
> WinZip Recent Files
> WinZip Extract To Folders
> Paint Recent Files
> WordPad Recent Files
> Cleans Recycle Bin (what else?)
> Opera Cache
> Opera Cookies
> Opera History
> Opera Visited links
> Opera Download History and Download folder
> Firefox Cache
> Firefox Cookies
> Firefox History
>
> Disk Cleaner
> http://www.xs4all.nl/~mp2004/
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:BA08AD78-8612-4065-8AE7-5D889B9E1608@microsoft.com,
> kelsey <kelsey@discussions.microsoft.com> hunted and pecked:
> > I'm trying to do disc cleanup on c drive. When I try to delete temp.
> > internet files I get error response that windows has encountered a problem
> > and program will shut down. I notice that there is a "lock symbol" next
> > to temp internet files category -
> > I've never seen this before. Can anyone help with this??
>
>

Wesley Vogel
07-10-2005, 01:43 AM
[[An exception occurred while trying to run "shell 32.dll" Control_Run DLL
"C:\Windows\systems32\inetcpl.cpl"]]

See if you get the same error opening Internet Properties by these methods:

Internet Explorer | Tools | Internet Options

Right click the Internet Explorer icon on your Desktop.

Start | Settings | Control Panel | Internet Options.
or
Start | Control Panel | Internet Options.



--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:D3E9CE64-CDB1-4291-ACCE-4BF17804CBB6@microsoft.com,
kelsey <kelsey@discussions.microsoft.com> hunted and pecked:
> I first tried to delete files by way of "start.. run... inetcpl.cpl, but
> when I tried to delete files my response was " An exception occurred
> while trying to run "shell 32.dll" Control_Run DLL
> "C:\Windows\systems32\inetcpl.cpl" Then it shut down.
> Would you know why this happens???
> I did download disc cleaner and it did a great job. Although I did
> get a pop up box stating "Access violation........ in module
> wininet.dll". I clicked ok and it worked anyway.
>
> "Wesley Vogel" wrote:
>
>> To delete *all* Temporary Internet Files...
>>
>> Close all instances of Internet Explorer first!!!!!!!!!
>>
>> 1) Start | Run | Type: inetcpl.cpl | OK
>> Or right click the Internet Explorer icon on your Desktop.
>> Or: Start | Settings | Control Panel | Internet Options.
>> 2) On the General Tab, in the middle of the screen, click on Delete Files
>> 3) Check the box  Delete all offline content {This cleans >>
>> %homepath%\Local Settings\Temporary Internet Files
>> AND
>> %homepath%\Local Settings\Temporary Internet Files\Content.IE5
>> and \Content.MSO (Created by an MS Office program)}
>> 4) Click on OK and wait for the hourglass icon to stop after it deletes
>> the temporary internet files
>> 5) You can now click on Delete Cookies and click OK to delete cookies
>> that websites have placed on your hard drive.
>> -----
>>
>> If you want, try this: Open IE | Tools | Internet Options | Advanced
>> tab | scroll down to the bottom | check: Empty Temporary Internet Files
>> folder when browser is closed | click Apply | OK. Entirely up to you,
>> but if you want to be rid of this, it is done automatically. Deletes the
>> content of %homepath%\Local Settings\Temporary Internet
>> Files but not the Content.IE5 or Content.MSO folders.
>> -----
>>
>> I have Disk Cleaner set to run quiet at startup. Runs for 5 seconds or
>> so and exits. I also like the fact that, after you set it up, it cleans
>> all the following with one click (and/or automatically at boot). Makes
>> XP's Disk Cleanup look like a piker. XP's Disk Cleanup will *not* clean
>> Content.IE5.
>>
>> Disk Cleaner will Clean:
>> Temporary Internet Files {Including the contents of the Content.IE5
>> folder} Internet Cookies
>> Internet History
>> System Temporary Folder
>> Recent Documents
>> Run... Dialog List
>> Find Document List
>> Find Computer List
>> URLs in IE Address Bar
>> URLs in Shell Address Bar
>> Media Player Recent URLs
>> WinZip Recent Files
>> WinZip Extract To Folders
>> Paint Recent Files
>> WordPad Recent Files
>> Cleans Recycle Bin (what else?)
>> Opera Cache
>> Opera Cookies
>> Opera History
>> Opera Visited links
>> Opera Download History and Download folder
>> Firefox Cache
>> Firefox Cookies
>> Firefox History
>>
>> Disk Cleaner
>> http://www.xs4all.nl/~mp2004/
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:BA08AD78-8612-4065-8AE7-5D889B9E1608@microsoft.com,
>> kelsey <kelsey@discussions.microsoft.com> hunted and pecked:
>>> I'm trying to do disc cleanup on c drive. When I try to delete temp.
>>> internet files I get error response that windows has encountered a
>>> problem and program will shut down. I notice that there is a "lock
>>> symbol" next to temp internet files category -
>>> I've never seen this before. Can anyone help with this??


problem with disc cleanup - can't delete temp internet files