Hung Application



Renato
07-10-2005, 02:40 AM
I have been trying for a week to update an engineering program already
installed on my PC with Windows XP PRO SP2. The SW needed for update is on CD.
Following the instruction I run setup.exe that immediately freezes.
I have to kill the idle process.
I checked my system error log and it says:
"ApplicationHung (Category 101) EventID 1002".
I collect other information as follows (I hope it could be useful):

SzAppName:Setup.exe SzAppVer:1.0.0.0 SzModName:HungApp SzModVer:0.0.0.0
offset:00000000.

C:\docume~1\Renato~1\Impost~1\temp\werc035dir00\setup.exe.mdmp (I didn't
find this file on my PC)

C:\docume~1\Renato~1\Impost~1\temp\werc035dir00\appcompat.txt(I didn't find
this file on my PC)

Please help!

Will Denny
07-10-2005, 02:40 AM
Hi

Please see if the following helps:

http://www.eventid.net/display.asp?eventid=1002&source=ApplicationHung+

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Renato" <Renato@discussions.microsoft.com> wrote in message
news:B84C9E53-849B-42F6-BADB-DC87647D7B3E@microsoft.com...
>I have been trying for a week to update an engineering program already
> installed on my PC with Windows XP PRO SP2. The SW needed for update is on
> CD.
> Following the instruction I run setup.exe that immediately freezes.
> I have to kill the idle process.
> I checked my system error log and it says:
> "ApplicationHung (Category 101) EventID 1002".
> I collect other information as follows (I hope it could be useful):
>
> SzAppName:Setup.exe SzAppVer:1.0.0.0 SzModName:HungApp SzModVer:0.0.0.0
> offset:00000000.
>
> C:\docume~1\Renato~1\Impost~1\temp\werc035dir00\setup.exe.mdmp (I didn't
> find this file on my PC)
>
> C:\docume~1\Renato~1\Impost~1\temp\werc035dir00\appcompat.txt(I didn't
> find
> this file on my PC)
>
> Please help!
>
>

Renato
07-10-2005, 02:41 AM
I would like to thank you for suggestion. I checked the Eventid web site
unlucky I didn't find any suitable suggestion. Don't you mind to give me
other good advice?

Thank you

Renato

"Will Denny" wrote:

> Hi
>
> Please see if the following helps:
>
> http://www.eventid.net/display.asp?eventid=1002&source=ApplicationHung+
>
> --
>
> Will Denny
> MS-MVP Windows Shell/User
> Please reply to the News Groups
>
>
> "Renato" <Renato@discussions.microsoft.com> wrote in message
> news:B84C9E53-849B-42F6-BADB-DC87647D7B3E@microsoft.com...
> >I have been trying for a week to update an engineering program already
> > installed on my PC with Windows XP PRO SP2. The SW needed for update is on
> > CD.
> > Following the instruction I run setup.exe that immediately freezes.
> > I have to kill the idle process.
> > I checked my system error log and it says:
> > "ApplicationHung (Category 101) EventID 1002".
> > I collect other information as follows (I hope it could be useful):
> >
> > SzAppName:Setup.exe SzAppVer:1.0.0.0 SzModName:HungApp SzModVer:0.0.0.0
> > offset:00000000.
> >
> > C:\docume~1\Renato~1\Impost~1\temp\werc035dir00\setup.exe.mdmp (I didn't
> > find this file on my PC)
> >
> > C:\docume~1\Renato~1\Impost~1\temp\werc035dir00\appcompat.txt(I didn't
> > find
> > this file on my PC)
> >
> > Please help!
> >
> >
>
>
>


Hung Application