Why must I always re-install programs?



Lilly
07-10-2005, 02:37 AM
For about 2 months I've had a strange problem (for a relative novice):
Under WindowsXP SP2 I repeatedly "lose" programs. My system runs perfectly
with no evidence of virus, trojan or spyware activity. Everything is fast
and accurate. However, once I shut down the system I experience problems.
On re-booting up the basic MS-XP OS works fine. Actually, almost everything
works fine. But certain programs fail to function.
-- Word for Windows 2003 must be reinstalled (The remainder of Office 2003
Pro works fine)
-- Adobe Photoshop CS must be reinstalled (Other Adobe products like Adobe
Acrobat 7.0 & Adobe Illustrator work well)
-- A useful l'il program called 'AZZ Cardfile.exe' must be reinstalled

Once I reinstall these softwares they work perfectly ... until I shutdown.
Actually I'm considering keeping everything running all the time.

I've made no recent system changes, I've not installed any programs (as far
as I know). Everything works great ... until I shut down. Then, after
re-installing, everything works great again.

I'm pretty certain I don't have a virus or trojan (At least not a common
one). I use Norton AV. I installed AVG and ran Ewido for a week. I use
spybot and Ad-Aware SE. I also use Microsoft's firewall + update service.
And, I have been contemplating a
hardware firewall like Sysgate etc. I suspect I've got some type of
registry problems. Where should I start? I don't want to reformat and
re-install, but I have good data backup.

All suggestions appreciated ..

Luv ya,

Lil

Michael T
07-10-2005, 02:37 AM
Perhaps there's a clue in Event Viewer.

For example, next time you boot go to Start > Run and type
eventvwr.msc
click OK

Now check 'Application' and "System' for errors - flagged with a red X.

You may also want to insert your Windows XP CD-ROM run System File Checker
(Start > Run - then enter type sfc /scannow)

--
Michael



"Lilly" <someone@microsoft.com> wrote in message
news:Ljkxe.34434$pU.20834@tornado.ohiordc.rr.com...
> For about 2 months I've had a strange problem (for a relative novice):
> Under Windows XP SP2 I repeatedly "lose" programs. My system runs
> perfectly with no evidence of virus, Trojan or spyware activity.
> Everything is fast and accurate. However, once I shut down the system I
> experience problems. On re-booting up the basic MS-XP OS works fine.
> Actually, almost everything works fine. But certain programs fail to
> function.
> -- Word for Windows 2003 must be reinstalled (The remainder of Office
> 2003 Pro works fine)
> -- Adobe Photoshop CS must be reinstalled (Other Adobe products like
> Adobe Acrobat 7.0 & Adobe Illustrator work well)
> -- A useful l'il program called 'AZZ Cardfile.exe' must be reinstalled
>
> Once I reinstall these softwares they work perfectly ... until I
> shutdown. Actually I'm considering keeping everything running all the
> time.
>
> I've made no recent system changes, I've not installed any programs (as
> far as I know). Everything works great ... until I shut down. Then,
> after re-installing, everything works great again.
>
> I'm pretty certain I don't have a virus or trojan (At least not a common
> one). I use Norton AV. I installed AVG and ran Ewido for a week. I use
> spybot and Ad-Aware SE. I also use Microsoft's firewall + update service.
> And, I have been contemplating a
> hardware firewall like Sysgate etc. I suspect I've got some type of
> registry problems. Where should I start? I don't want to reformat and
> re-install, but I have good data backup.
>
> All suggestions appreciated ..
>
> Luv ya,
>
> Lil
>

Lilly
07-10-2005, 02:37 AM
Michael T,

Thanks a lot. 'eventvwr.msc' yielded a lot of 'X' Error and '!' Warning
messages. Most of them seem irrelevant to my (untrained) eyes. However, I
want to look at each one individually. Maybe I'll get lucky. Amazingly, I
was unaware that this sub-program/service was available. I'll figure
Windows out in my next life.

Lil



----------
'Michael T' said:

> Perhaps there's a clue in Event Viewer.
>
> For example, next time you boot go to Start > Run and type
> eventvwr.msc
> click OK
>
> Now check 'Application' and "System' for errors - flagged with a red X.
>
> You may also want to insert your Windows XP CD-ROM run System File Checker
> (Start > Run - then enter type sfc /scannow)
>
> --
> Michael

Michael T
07-10-2005, 02:37 AM
Thanks for giving us an update.

Good luck and don't forget System File Checker (assuming you have your Win
XP CD-ROM).

Michael

"Lilly" <someone@microsoft.com> wrote in message
news:n8qxe.35965$pU.18192@tornado.ohiordc.rr.com...
> Michael T,
>
> Thanks a lot. 'eventvwr.msc' yielded a lot of 'X' Error and '!' Warning
> messages. Most of them seem irrelevant to my (untrained) eyes. However,
> I want to look at each one individually. Maybe I'll get lucky.
> Amazingly, I was unaware that this sub-program/service was available.
> I'll figure Windows out in my next life.
>
> Lil
>
>
>
> ----------
> 'Michael T' said:
>
>>
>> You may also want to insert your Windows XP CD-ROM run System File
>> Checker (Start > Run - then enter type sfc /scannow)
>>
>> --
>> Michael
>
>


Why must I always re-install programs?