XP Help and Support disappeared??



Rachel
07-10-2005, 02:36 AM
When clicking start / help and support nothing happens. No help and
support appears. is there something I have to reinstall or change
options?? Please help.


--
Rachel

Bert Kinney
07-10-2005, 02:36 AM
Hi Rachel,

Fix Windows XP Help
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

--
Regards,
Bert Kinney MS-MVP Shell/User
http://dts-l.org/

Rachel wrote:
> When clicking start / help and support nothing happens.
> No help and support appears. is there something I have
> to reinstall or change options?? Please help.

Ramesh, MS-MVP
07-10-2005, 02:36 AM
Rachel,

(Proceed to next method if one fails to resolve the problem):

Type in Start, Run dialog:

helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript

Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm

In _nothing_ helps, try reinstalling HelpCenter:

Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as
PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
your XP CD when prompted. If you have a Service Pack installed, be sure to
point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed XP
CD (if available).


--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
http://windowsxp.mvps.org

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx


"Rachel" <Rachel.1rg9po@pcbanter.net> wrote in message
news:Rachel.1rg9po@pcbanter.net...
>
> When clicking start / help and support nothing happens. No help and
> support appears. is there something I have to reinstall or change
> options?? Please help.
>
>
> --
> Rachel


XP Help and Support disappeared??