xp doesn't recognize dvd burner although computer does



Dan
07-10-2005, 02:33 AM
After working fine on a new install of dvd burner, xp sp2 quit recognizing
the new dvd burner and previously installed reader. I have uninstalled the
two devices then rebooted. During reboot, xp recognizes new hardware but
does not correctly identify either. Rest of computer works fine. Help
please!

Venkatesh [MS India Community Star]
07-10-2005, 02:33 AM
Hi there,

To troubleshoot this issue, I recommend you download and install a patch
from here:
http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs

Usage: Download the file to your computer and double-click to install.
Norton anti-virus software might warn you of a "malicious" script, this is
normal if you have "Script Safe" or similar technology enabled. I recommend
you to choose "Allow entire script" option next Action.

--
HTH
Venkatesh
"Dan" <Dan@discussions.microsoft.com> wrote in message
news:18574898-612E-4A72-9AFC-F6CBF5F77BFE@microsoft.com...
> After working fine on a new install of dvd burner, xp sp2 quit recognizing
> the new dvd burner and previously installed reader. I have uninstalled
the
> two devices then rebooted. During reboot, xp recognizes new hardware but
> does not correctly identify either. Rest of computer works fine. Help
> please!

Dan
07-10-2005, 02:33 AM
"Venkatesh [MS India Community Star]" wrote:

> Hi there,
>
> To troubleshoot this issue, I recommend you download and install a patch
> from here:
> http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs
>
> Usage: Download the file to your computer and double-click to install.
> Norton anti-virus software might warn you of a "malicious" script, this is
> normal if you have "Script Safe" or similar technology enabled. I recommend
> you to choose "Allow entire script" option next Action.
>
> --
> HTH
> Venkatesh
> "Dan" <Dan@discussions.microsoft.com> wrote in message
> news:18574898-612E-4A72-9AFC-F6CBF5F77BFE@microsoft.com...
> > After working fine on a new install of dvd burner, xp sp2 quit recognizing
> > the new dvd burner and previously installed reader. I have uninstalled
> the
> > two devices then rebooted. During reboot, xp recognizes new hardware but
> > does not correctly identify either. Rest of computer works fine. Help
> > please!
>
>
> Thank you. I could not download the patch you recommended directly because when I clicked the url I only got a text page. I followed the instructions in term of editing my registry and that fixed the problem. Note I did go to the website you indicated and did download the patch from there - this did not work even though I believe the patch itself would have modified my registry. Somehow it all worked out so, again, thank you for pointing me in the right direction.

Sparda
07-10-2005, 02:34 AM
"" wrote:
> After working fine on a new install of dvd burner, xp sp2 quit
> recognizing
> the new dvd burner and previously installed reader. I have
> uninstalled the
> two devices then rebooted. During reboot, xp recognizes new
> hardware but
> does not correctly identify either. Rest of computer works
> fine. Help
> please!

And who said SP2 didnt brake any thing :P.

I carnt surgest much, i would surgest try only having one pluged in at
a time, and see if that works, other wise it sound like another
windows randomness problem.

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xp doesn't recognize dvd burner although computer does