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TedG
07-10-2005, 01:33 AM
My mother is new to computing and about a 500 miles away. I am trying to
help her long-distance. Lately when she right-clicks on a photo in her email
to print it, instead of getting the usual menu choices (save, saveas, print
picture......) she gets a DISABLE TOOLBAR. She says clicking it does not
make it go away. Is this a spyware thing or perhaps something she may have
done inadvertantly because of a "wrong" click? She has McAfee antivirus but
the virus sigs may be a month behind. Thanks for your time.

Sharon F
07-10-2005, 01:34 AM
On Mon, 27 Jun 2005 09:07:02 -0700, TedG wrote:

> My mother is new to computing and about a 500 miles away. I am trying to
> help her long-distance. Lately when she right-clicks on a photo in her email
> to print it, instead of getting the usual menu choices (save, saveas, print
> picture......) she gets a DISABLE TOOLBAR. She says clicking it does not
> make it go away. Is this a spyware thing or perhaps something she may have
> done inadvertantly because of a "wrong" click? She has McAfee antivirus but
> the virus sigs may be a month behind. Thanks for your time.

Perhaps a setting in an internet security program she has installed? A
search on google for "disable toolbar right click" brings up several hits
to this option in several such programs.

--
Sharon F
MS-MVP ~ Windows Shell/User


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