Reboot problems



Graham
07-10-2005, 01:33 AM
My wifes computer crashed during shut down and continuously tries to re-boot.
It gets as har as the end of the welcome screen and then re-boots again.

I can start it ok in safe mode and there appears to be no problems with any
of the hardware.

When I reboot into normal mode it starts the reboot cyle all over again. No
new software has been added recently and all XP fixes are installed.

Can nayone help me with suggestions on how to fix this - It is highly
unlikely to be a virus.

Graham

Will Denny
07-10-2005, 01:33 AM
Hi Graham

On the same screen as the access to Safe Mode - try 'Last Known Good
Configuration'. See if that gives you access to Windows normally.

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Graham" <gr.skinner@virgin.net> wrote in message
news:53B5EF0C-ADE4-4B77-B5EF-E223993E518F@microsoft.com...
> My wifes computer crashed during shut down and continuously tries to
> re-boot.
> It gets as har as the end of the welcome screen and then re-boots again.
>
> I can start it ok in safe mode and there appears to be no problems with
> any
> of the hardware.
>
> When I reboot into normal mode it starts the reboot cyle all over again.
> No
> new software has been added recently and all XP fixes are installed.
>
> Can nayone help me with suggestions on how to fix this - It is highly
> unlikely to be a virus.
>
> Graham

Graham
07-10-2005, 01:33 AM
Hi Denny

Thanks for prompt reply - unfortunately have tried this and it didn't work -
I suspect it is a driver problem but have no idead as to which it might be

Graham

"Will Denny" wrote:

> Hi Graham
>
> On the same screen as the access to Safe Mode - try 'Last Known Good
> Configuration'. See if that gives you access to Windows normally.
>
> --
>
> Will Denny
> MS-MVP Windows Shell/User
> Please reply to the News Groups
>
>
> "Graham" <gr.skinner@virgin.net> wrote in message
> news:53B5EF0C-ADE4-4B77-B5EF-E223993E518F@microsoft.com...
> > My wifes computer crashed during shut down and continuously tries to
> > re-boot.
> > It gets as har as the end of the welcome screen and then re-boots again.
> >
> > I can start it ok in safe mode and there appears to be no problems with
> > any
> > of the hardware.
> >
> > When I reboot into normal mode it starts the reboot cyle all over again.
> > No
> > new software has been added recently and all XP fixes are installed.
> >
> > Can nayone help me with suggestions on how to fix this - It is highly
> > unlikely to be a virus.
> >
> > Graham
>
>
>

Graham
07-10-2005, 01:33 AM
Sorry very rude of me miss read your name Will

Graham

"Graham" wrote:

> Hi Denny
>
> Thanks for prompt reply - unfortunately have tried this and it didn't work -
> I suspect it is a driver problem but have no idead as to which it might be
>
> Graham
>
> "Will Denny" wrote:
>
> > Hi Graham
> >
> > On the same screen as the access to Safe Mode - try 'Last Known Good
> > Configuration'. See if that gives you access to Windows normally.
> >
> > --
> >
> > Will Denny
> > MS-MVP Windows Shell/User
> > Please reply to the News Groups
> >
> >
> > "Graham" <gr.skinner@virgin.net> wrote in message
> > news:53B5EF0C-ADE4-4B77-B5EF-E223993E518F@microsoft.com...
> > > My wifes computer crashed during shut down and continuously tries to
> > > re-boot.
> > > It gets as har as the end of the welcome screen and then re-boots again.
> > >
> > > I can start it ok in safe mode and there appears to be no problems with
> > > any
> > > of the hardware.
> > >
> > > When I reboot into normal mode it starts the reboot cyle all over again.
> > > No
> > > new software has been added recently and all XP fixes are installed.
> > >
> > > Can nayone help me with suggestions on how to fix this - It is highly
> > > unlikely to be a virus.
> > >
> > > Graham
> >
> >
> >

Treeman
07-10-2005, 01:33 AM
Graham'
To stop the re-booting cycle, start the computer in safe mode. Go to
Control Panel, System, Advanced, Start-up & Recovery, Settings, and
uncheck; Automatically Restart. When you restart the computer, you're
likely to get an error message. Write it down exactly as it shows and
post back as a new thread with the error message as the title.
You'll get up and running soon after.
Best,
Treeman


--
Treeman


------------------------------------------------------------------------
Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
View this thread: http://www.msusenet.com/t-1870566735

Will Denny
07-10-2005, 01:33 AM
Hi Graham

Don't worry about that - I've been called worse :-) Have you tried a System
Restore via Safe Mode? Failing that you will have to try a 'Repair' install
of XP.

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Graham" <gr.skinner@virgin.net> wrote in message
news:8B1C5584-DD80-46CC-99F3-50CD7E40F7C2@microsoft.com...
> Sorry very rude of me miss read your name Will
>
> Graham
>
> "Graham" wrote:
>
>> Hi Denny
>>
>> Thanks for prompt reply - unfortunately have tried this and it didn't
>> work -
>> I suspect it is a driver problem but have no idead as to which it might
>> be
>>
>> Graham
>>
>> "Will Denny" wrote:
>>
>> > Hi Graham
>> >
>> > On the same screen as the access to Safe Mode - try 'Last Known Good
>> > Configuration'. See if that gives you access to Windows normally.
>> >
>> > --
>> >
>> > Will Denny
>> > MS-MVP Windows Shell/User
>> > Please reply to the News Groups
>> >
>> >
>> > "Graham" <gr.skinner@virgin.net> wrote in message
>> > news:53B5EF0C-ADE4-4B77-B5EF-E223993E518F@microsoft.com...
>> > > My wifes computer crashed during shut down and continuously tries to
>> > > re-boot.
>> > > It gets as har as the end of the welcome screen and then re-boots
>> > > again.
>> > >
>> > > I can start it ok in safe mode and there appears to be no problems
>> > > with
>> > > any
>> > > of the hardware.
>> > >
>> > > When I reboot into normal mode it starts the reboot cyle all over
>> > > again.
>> > > No
>> > > new software has been added recently and all XP fixes are installed.
>> > >
>> > > Can nayone help me with suggestions on how to fix this - It is highly
>> > > unlikely to be a virus.
>> > >
>> > > Graham
>> >
>> >
>> >

Graham
07-10-2005, 01:33 AM
Hi thanks for that

Apparently (I'm at work at the moment) it started ok this am.

If I get more problems I'll do as you suggest and post it back as you ask

Graham

"Treeman" wrote:

>
> Graham'
> To stop the re-booting cycle, start the computer in safe mode. Go to
> Control Panel, System, Advanced, Start-up & Recovery, Settings, and
> uncheck; Automatically Restart. When you restart the computer, you're
> likely to get an error message. Write it down exactly as it shows and
> post back as a new thread with the error message as the title.
> You'll get up and running soon after.
> Best,
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> View this thread: http://www.msusenet.com/t-1870566735
>
>

Graham
07-10-2005, 01:33 AM
Hi again Will

No I haven't tried that but will do if further problems (I'm told it started
ok this am)

Graham

"Will Denny" wrote:

> Hi Graham
>
> Don't worry about that - I've been called worse :-) Have you tried a System
> Restore via Safe Mode? Failing that you will have to try a 'Repair' install
> of XP.
>
> --
>
> Will Denny
> MS-MVP Windows Shell/User
> Please reply to the News Groups
>
>
> "Graham" <gr.skinner@virgin.net> wrote in message
> news:8B1C5584-DD80-46CC-99F3-50CD7E40F7C2@microsoft.com...
> > Sorry very rude of me miss read your name Will
> >
> > Graham
> >
> > "Graham" wrote:
> >
> >> Hi Denny
> >>
> >> Thanks for prompt reply - unfortunately have tried this and it didn't
> >> work -
> >> I suspect it is a driver problem but have no idead as to which it might
> >> be
> >>
> >> Graham
> >>
> >> "Will Denny" wrote:
> >>
> >> > Hi Graham
> >> >
> >> > On the same screen as the access to Safe Mode - try 'Last Known Good
> >> > Configuration'. See if that gives you access to Windows normally.
> >> >
> >> > --
> >> >
> >> > Will Denny
> >> > MS-MVP Windows Shell/User
> >> > Please reply to the News Groups
> >> >
> >> >
> >> > "Graham" <gr.skinner@virgin.net> wrote in message
> >> > news:53B5EF0C-ADE4-4B77-B5EF-E223993E518F@microsoft.com...
> >> > > My wifes computer crashed during shut down and continuously tries to
> >> > > re-boot.
> >> > > It gets as har as the end of the welcome screen and then re-boots
> >> > > again.
> >> > >
> >> > > I can start it ok in safe mode and there appears to be no problems
> >> > > with
> >> > > any
> >> > > of the hardware.
> >> > >
> >> > > When I reboot into normal mode it starts the reboot cyle all over
> >> > > again.
> >> > > No
> >> > > new software has been added recently and all XP fixes are installed.
> >> > >
> >> > > Can nayone help me with suggestions on how to fix this - It is highly
> >> > > unlikely to be a virus.
> >> > >
> >> > > Graham
> >> >
> >> >
> >> >
>
>
>

Will Denny
07-10-2005, 01:33 AM
Hi Graham

Try the system from a cold start to see if it boots up properly. Leave the
system off for about 20 minutes before re-starting.

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Graham" <gr.skinner@virgin.net> wrote in message
news:522CB744-7C8A-4EC4-A7DE-D59BD93E7F09@microsoft.com...
> Hi again Will
>
> No I haven't tried that but will do if further problems (I'm told it
> started
> ok this am)
>
> Graham
>
> "Will Denny" wrote:
>
>> Hi Graham
>>
>> Don't worry about that - I've been called worse :-) Have you tried a
>> System
>> Restore via Safe Mode? Failing that you will have to try a 'Repair'
>> install
>> of XP.
>>
>> --
>>
>> Will Denny
>> MS-MVP Windows Shell/User
>> Please reply to the News Groups
>>
>>
>> "Graham" <gr.skinner@virgin.net> wrote in message
>> news:8B1C5584-DD80-46CC-99F3-50CD7E40F7C2@microsoft.com...
>> > Sorry very rude of me miss read your name Will
>> >
>> > Graham
>> >
>> > "Graham" wrote:
>> >
>> >> Hi Denny
>> >>
>> >> Thanks for prompt reply - unfortunately have tried this and it didn't
>> >> work -
>> >> I suspect it is a driver problem but have no idead as to which it
>> >> might
>> >> be
>> >>
>> >> Graham
>> >>
>> >> "Will Denny" wrote:
>> >>
>> >> > Hi Graham
>> >> >
>> >> > On the same screen as the access to Safe Mode - try 'Last Known Good
>> >> > Configuration'. See if that gives you access to Windows normally.
>> >> >
>> >> > --
>> >> >
>> >> > Will Denny
>> >> > MS-MVP Windows Shell/User
>> >> > Please reply to the News Groups
>> >> >
>> >> >
>> >> > "Graham" <gr.skinner@virgin.net> wrote in message
>> >> > news:53B5EF0C-ADE4-4B77-B5EF-E223993E518F@microsoft.com...
>> >> > > My wifes computer crashed during shut down and continuously tries
>> >> > > to
>> >> > > re-boot.
>> >> > > It gets as har as the end of the welcome screen and then re-boots
>> >> > > again.
>> >> > >
>> >> > > I can start it ok in safe mode and there appears to be no problems
>> >> > > with
>> >> > > any
>> >> > > of the hardware.
>> >> > >
>> >> > > When I reboot into normal mode it starts the reboot cyle all over
>> >> > > again.
>> >> > > No
>> >> > > new software has been added recently and all XP fixes are
>> >> > > installed.
>> >> > >
>> >> > > Can nayone help me with suggestions on how to fix this - It is
>> >> > > highly
>> >> > > unlikely to be a virus.
>> >> > >
>> >> > > Graham
>> >> >
>> >> >
>> >> >
>>
>>
>>

Graham
07-10-2005, 01:35 AM
Hi Treeman

Sorry for not getting back sooner but computer worked OK yesterday.

Did as you said and unchecked Auto restart.

Did a couple of things on the computer and then tried a restart

Got bule screen of near death with the following:

STOP: 0X0000008E (0XC0000005, 0X80578F0B, 0XF8C24908, 0X00000000)

Did anoth restart

Got another blue screen with

IRQ_NOT_LESS_OR_EQUAL

STOP: 0X0000000A (0X760C703B, 0X00000002, 0X00000000, 0X804EB3EB)

each time I restart get a different blue scrren.

I have also tried a system restore in safe mode but this didn't work either.

If I leave the computer off for about 30 mins or so it seems to start up ok
and can run for quite a time without any problems .

The problem seems to generate when either closing down Netscape or
attenmpting shutdown from the start button.

Any help greatfully received (got to keep the wife happy!)

Graham



"Treeman" wrote:

>
> Graham'
> To stop the re-booting cycle, start the computer in safe mode. Go to
> Control Panel, System, Advanced, Start-up & Recovery, Settings, and
> uncheck; Automatically Restart. When you restart the computer, you're
> likely to get an error message. Write it down exactly as it shows and
> post back as a new thread with the error message as the title.
> You'll get up and running soon after.
> Best,
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> View this thread: http://www.msusenet.com/t-1870566735
>
>

Graham
07-10-2005, 01:35 AM
Hi Treeman

Sorry for not getting back sooner but computer worked OK yesterday.

Did as you said and unchecked Auto restart.

Did a couple of things on the computer and then tried a restart

Got bule screen of near death with the following:

STOP: 0X0000008E (0XC0000005, 0X80578F0B, 0XF8C24908, 0X00000000)

Did another restart

Got another blue screen with

IRQ_NOT_LESS_OR_EQUAL

STOP: 0X0000000A (0X760C703B, 0X00000002, 0X00000000, 0X804EB3EB)

each time I restart get a different blue scrren.

I have also tried a system restore in safe mode but this didn't work either.

If I leave the computer off for about 30 mins or so it seems to start up ok
and can run for quite a time without any problems (problem only seems to
occur now on shutdown).

I guess this points to a driver error but as I have not added any new h/war
or software lately have no idea how or where to look)

Any help greatfully received (got to keep the wife happy!)

Graham


"Treeman" wrote:

>
> Graham'
> To stop the re-booting cycle, start the computer in safe mode. Go to
> Control Panel, System, Advanced, Start-up & Recovery, Settings, and
> uncheck; Automatically Restart. When you restart the computer, you're
> likely to get an error message. Write it down exactly as it shows and
> post back as a new thread with the error message as the title.
> You'll get up and running soon after.
> Best,
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> View this thread: http://www.msusenet.com/t-1870566735
>
>

KJL
07-10-2005, 01:37 AM
Ok this is my first time posting a reply so I hope it ends up where it
should.

Anyway I had a big problem with stop codes like the 0x8e and the for not
equal to and such.It started out just now and then but happened more and
more.

In my case it was my 512k SDRAM stick I had two sticks.I was told by my
video board tech it sounded like a board problem.Well I pulled out the
original stick and it has been working fine.
Anyway good luck.
"Graham" <gr.skinner@virgin.net> wrote in message
news:AAEBF4C4-1B52-4ECF-A5EE-9578A4559C96@microsoft.com...
> Hi Treeman
>
> Sorry for not getting back sooner but computer worked OK yesterday.
>
> Did as you said and unchecked Auto restart.
>
> Did a couple of things on the computer and then tried a restart
>
> Got bule screen of near death with the following:
>
> STOP: 0X0000008E (0XC0000005, 0X80578F0B, 0XF8C24908, 0X00000000)
>
> Did anoth restart
>
> Got another blue screen with
>
> IRQ_NOT_LESS_OR_EQUAL
>
> STOP: 0X0000000A (0X760C703B, 0X00000002, 0X00000000, 0X804EB3EB)
>
> each time I restart get a different blue scrren.
>
> I have also tried a system restore in safe mode but this didn't work
> either.
>
> If I leave the computer off for about 30 mins or so it seems to start up
> ok
> and can run for quite a time without any problems .
>
> The problem seems to generate when either closing down Netscape or
> attenmpting shutdown from the start button.
>
> Any help greatfully received (got to keep the wife happy!)
>
> Graham
>
>
>
> "Treeman" wrote:
>
>>
>> Graham'
>> To stop the re-booting cycle, start the computer in safe mode. Go to
>> Control Panel, System, Advanced, Start-up & Recovery, Settings, and
>> uncheck; Automatically Restart. When you restart the computer, you're
>> likely to get an error message. Write it down exactly as it shows and
>> post back as a new thread with the error message as the title.
>> You'll get up and running soon after.
>> Best,
>> Treeman
>>
>>
>> --
>> Treeman
>>
>>
>> ------------------------------------------------------------------------
>> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
>> View this thread: http://www.msusenet.com/t-1870566735
>>
>>

gbfansb
07-10-2005, 01:37 AM
I had a big problem with the same code's and a couple others about
device drivers. Well before I did a re-install which I have done so
many times I have talk to a MS key activation rep four times.

Anyway the shut down started out every now and then but happened more
and more.

I talked to my video card tech looking to blame them.I was told it
sounded like a hardware problem. My only new device was a video card. I
pulled it and went with the on board still had the same results. Was
thinking mother board but decided to check my ram memory.I had two 512k
SDRAM sticks.I pulled out the older of the two and that was it.

Dont know if that will help but once and a while XP is not to
blame.lol

Good luck.

gbfansb


--
gbfansb
------------------------------------------------------------------------
gbfansb's Profile: http://www.msusenet.com/member.php?userid=2957
View this thread: http://www.msusenet.com/t-1870566735

Graham
07-10-2005, 01:37 AM
Hi KJL

Thanks for getting back (I know what you mean about posting - fairly new
here myself).

The computer in question only has one 256 stick and this has been replaced
recently to try and stop the error - didn't have any effect so has been put
back again - I'm still pretty sure it's a drive problem but why it should
suddenly start I don't know and it does just seem to have started after the
last batch of updates.

Graham

"KJL" wrote:

> Ok this is my first time posting a reply so I hope it ends up where it
> should.
>
> Anyway I had a big problem with stop codes like the 0x8e and the for not
> equal to and such.It started out just now and then but happened more and
> more.
>
> In my case it was my 512k SDRAM stick I had two sticks.I was told by my
> video board tech it sounded like a board problem.Well I pulled out the
> original stick and it has been working fine.
> Anyway good luck.
> "Graham" <gr.skinner@virgin.net> wrote in message
> news:AAEBF4C4-1B52-4ECF-A5EE-9578A4559C96@microsoft.com...
> > Hi Treeman
> >
> > Sorry for not getting back sooner but computer worked OK yesterday.
> >
> > Did as you said and unchecked Auto restart.
> >
> > Did a couple of things on the computer and then tried a restart
> >
> > Got bule screen of near death with the following:
> >
> > STOP: 0X0000008E (0XC0000005, 0X80578F0B, 0XF8C24908, 0X00000000)
> >
> > Did anoth restart
> >
> > Got another blue screen with
> >
> > IRQ_NOT_LESS_OR_EQUAL
> >
> > STOP: 0X0000000A (0X760C703B, 0X00000002, 0X00000000, 0X804EB3EB)
> >
> > each time I restart get a different blue scrren.
> >
> > I have also tried a system restore in safe mode but this didn't work
> > either.
> >
> > If I leave the computer off for about 30 mins or so it seems to start up
> > ok
> > and can run for quite a time without any problems .
> >
> > The problem seems to generate when either closing down Netscape or
> > attenmpting shutdown from the start button.
> >
> > Any help greatfully received (got to keep the wife happy!)
> >
> > Graham
> >
> >
> >
> > "Treeman" wrote:
> >
> >>
> >> Graham'
> >> To stop the re-booting cycle, start the computer in safe mode. Go to
> >> Control Panel, System, Advanced, Start-up & Recovery, Settings, and
> >> uncheck; Automatically Restart. When you restart the computer, you're
> >> likely to get an error message. Write it down exactly as it shows and
> >> post back as a new thread with the error message as the title.
> >> You'll get up and running soon after.
> >> Best,
> >> Treeman
> >>
> >>
> >> --
> >> Treeman
> >>
> >>
> >> ------------------------------------------------------------------------
> >> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> >> View this thread: http://www.msusenet.com/t-1870566735
> >>
> >>
>
>
>

Treeman
07-10-2005, 01:38 AM
Graham,
Glad to see you got her fixed, the computer I mean!
Best,
Treeman


--
Treeman


------------------------------------------------------------------------
Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
View this thread: http://www.msusenet.com/t-1870566735

Graham
07-10-2005, 01:38 AM
Hi Treeman

Must have got wires crossed somewhere

Computer still not fixed but I'm trying a fiddle at the moment - the problem
only seems to occur on shut-down so have installed "fastshut down" and am
trying this to see if it helps any - I know it's not the answer but may stop
the tech support phone calls to me at work until I can get to the root cause
and fix it. Needs her to try it out properly next week to see if it by-passes
the problem or not. Hate not fixing it properly but there you go!!!

Graham

"Treeman" wrote:

>
> Graham,
> Glad to see you got her fixed, the computer I mean!
> Best,
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> View this thread: http://www.msusenet.com/t-1870566735
>
>


Reboot problems