Re: Cell Phone Not Recognized



redbeard
07-10-2005, 02:33 AM
I have the same problem. Did you ever find a solution? I have talked to
Cingular and Sony on several occasions, and spent probably 50 hours trying to
figure it out. I've re-installed software, tried the drivers from
susteen.com (who provides the Sony drivers), modem scripts, dial up net
working and am still at a loss. Sony actually went and connected my to my
motherboard manufacturer when they couldn't solve the problem.

"woodman51" wrote:

> Drivers are installed with "the proper software" from the manufacturer, and
> add new hardware wizard finds it, installs the windows drivers for modem,
> etc. and my computer still does not show the device. Sony Ericsson swears
> that the phone is compatable, so puts the problem back with XP. Thanks for
> the attempt at helping resolve this issue, hopefully someone who has had
> experience with this particular problem will respond also.
>
> "FeMaster" wrote:
>
> > It's not going to recognize anything if it doesn't know what it is... It
> > needs some sort of drivers installed so it knows what you have connected,
> > and what to do with it. It's like your car, your aren't going to get
> > anywhere in it without the keys! Install the drivers that came with the
> > cable or the phone, or buy the proper software as you should have in the
> > first place...
> >
> >
> > "woodman51" <woodman51@discussions.microsoft.com> wrote in message
> > news:3623D371-A980-4848-890C-D5557D070E7E@microsoft.com...
> > > Thanks for the superlative in depth response, which certainly must have
> > taxed
> > > your technological knowledge, however it is a windows issue, as XP should
> > > recognize the USB connected device ( cell phone ) as a removeable drive (
> > > much like a CF, SD, SM, etc { I can further expound for you if
> > necessary },
> > > as it does on other machines I have connected to. Any useful information
> > will
> > > be appreciated.
> > >
> > >
> > > "BAR" wrote:
> > >
> > > > Read the user manual that came with the phone or call Sony!
> > > >
> > > > This is not a Windows issue.
> > > >
> > > >
> > > >
> > > > "woodman51" wrote:
> > > >
> > > > > I connected my sony ericsson z500a cell phone to my computer, using
> > the
> > > > > cingular USB data cable, but get a "not connected" icon in the "my
> > phones"
> > > > > window, nor does it show up in "my computer". even tho I receive the
> > tone
> > > > > letting me know a USB device has been detected. I am using XP Home
> > Edition
> > > > > with SP2. Please advise on how to enable my pc to see my phone.thanks
> >
> >
> >


Re: Cell Phone Not Recognized