I think I need help...



meaghan
07-10-2005, 01:32 AM
I have WIndows XP home edition. I've had it for aout a year and I haven't had
any major problems. But today when I tried signing in to my account, a messae
appeared that there was a c drive failure. I have no idea what to do. I don't
think I will be able to retrieve any of my information that was on there. I
have no idea how to fix it. Can someone help?

Rick \Nutcase\ Rogers
07-10-2005, 01:32 AM
Hi Meaghan,

You need to boot to the Recovery Console and run chkdsk c: /r from the
prompt. If this doesn't help, then you may have had a failed hard drive.

HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654

If you don't have a WinXP CD (common in many preinstalled systems), use the
boot floppy set:

Using the WinXP Boot floppy set:
http://www.rickrogers.org/fixes.htm#Boot%20floppy

When running chkdsk, you will be prompted for the location of autochk.exe,
indicate C:\Windows\system32

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"meaghan" <meaghan@discussions.microsoft.com> wrote in message
news:9CE0D03B-9061-4FFA-A7C8-62C97B103AD3@microsoft.com...
>I have WIndows XP home edition. I've had it for aout a year and I haven't
>had
> any major problems. But today when I tried signing in to my account, a
> messae
> appeared that there was a c drive failure. I have no idea what to do. I
> don't
> think I will be able to retrieve any of my information that was on there.
> I
> have no idea how to fix it. Can someone help?

Treeman
07-10-2005, 01:32 AM
Meaghan,
This is exactly why back-ups of your data at regular intervals is so
important.
In your case it could be a loose cable to the hard drive, or the power
supply going to the drive. In your posistion, I would take the computer
to a local reputable technician, to see what actually is the problem.
If the hard drive is indeed toast, then data recovery is sometimes
possable, and always spendy.
Best,
Treeman


--
Treeman


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Chelsea
07-10-2005, 01:32 AM
Hi Meaghan,
no lectures about backing up! First thing is this error consistant ie does
it happen every time the system starts? Second how old is the computer? Next
do you know about defragmenting your hard disk and if so when did you last
do it. If you can sometimes get into Windows there are things that can be
tried- if not some measures need to be taken to first safeguard your data on
the PC. This doesn't always need to be costly a local technician should be
able to hook another hard disk with an OS to your system using your current
c drive as a slave. Once in Windows your current drive should show up in
explorer and your things in My Documents can be moved somewhere safe. Also
things like chkdsk can be run. A good technician will also have programs
lite CheckIT Pro and Microscope which run from your A: drive and so don't
need windows. These are analysis programs that can test the IDE controller
on your hard disk and also do a wide array of tests to find out if your hard
disk is working. Going straight to a data recovery company should be avoided
because your looking at a bill of hundreds of dollars!

Chelsea

Jack
07-10-2005, 01:33 AM
By your post I think you should definitely take it to a repair shop. You are
not quailfied to do any repairs to the system. I am supprised you found the
On / Off switch on the thing !

Treeman
07-10-2005, 01:33 AM
Hi Meaghan,
"no lectures about backing up!" Chelsea.
That's right, we wouldn't want her to take any precautions before she
arrives at the mess she's in. (sarcasm takes 3 brain lobes to work)
Then the next post will be, "Help my data is lost!"
Then we won't hear a peep from you.
Just shoot me,
Treeman


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Chelsea
07-10-2005, 01:33 AM
There's nothing worse than being silly and have everybody telling you how
silly you have been. Backing up is just not sexy is it? I can't complain
because I have made a good living recovering un-backed up files over the
years, but its amazing how many clients think you can get their system back
exactly as it was before failing without any backup. For me I couldn't do
without backing up my machines at least once each week. If Meghan wants a
recommendation get yourself Acronis Trueimage Workstation Edition -which in
my opinion is better than Symantec Ghost cheaper-more user friendly and
more innovative by far. Available in the UK for 29, which is less than I
would charge to do data-recovery for someone.

Chelsea

Treeman
07-10-2005, 01:33 AM
Chelsea,
Nice reply. Your just not as fatherly as I am. (you know how we are
about lecturing!) One back-up system you may want to look at;
'Casper XP' (http://www.fssdev.com/products/casperxp/)
I use it to clone my raid 0 array _within_ XP, to a removable Ide drive
I store off-site.
I know it works, 'cause I accidently pulled the Sata cable out of my
raid array. After a stern warning by the OS, it found the Ide drive and
booted.
I didn't lose much since the last clone, because I also back-up to an
external Fwire drive.
Anyway, all of this conversation must have overwhelmed the OP, I doubt
if you or I will see her back again.
I'll try to stay off the lecturing circuit.
Best,
Treeman


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Treeman


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Chelsea
07-10-2005, 01:33 AM
Hi Treeman,
I havn't heard of Casper before I'll take a look at it. I also have a
striped Raid with a couple of Raptor drives so am always looking for robust
software thats Raid friendly. I like the name they have given to it, surely
its not a coincidence that they have called it Casper (ie most associated
with the friendly ghost comic stories+movies) and Symantec Ghost is their
primary competition. Very clever lol

Chelsea


I think I need help...