Explorer.EXE - Application Error The instruction at "0x02023397" r



PHIL
07-10-2005, 02:32 AM
WHEN I OPEN A FOLDER WITH MOVIES IN I AM GETTING THIS ERROR..... PLEASE HELP!
MY WINDOWS XP IS PRE LOADED ONTO MY HARD DRIVE SO WHEN I USE SFC /SCANNOW IT
JUST KEEPS ASKING FOR MY XP DISC WHICH I HAVEN`T GOT AS ITS PRE LOADED ON MY
HARD DRIVE!
THIS IS THE ERROR; Explorer.EXE - Application Error The instruction at
"0x02023397" referenced memory at "0x00000000" The memory could not be
"written".

Ramesh, MS-MVP
07-10-2005, 02:32 AM
Phil,

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
http://windowsxp.mvps.org

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx


"PHIL" <PHIL@discussions.microsoft.com> wrote in message
news:E5D0F87C-4A9B-4640-9DCF-BC8D963A2F9B@microsoft.com...
> WHEN I OPEN A FOLDER WITH MOVIES IN I AM GETTING THIS ERROR..... PLEASE
> HELP!
> MY WINDOWS XP IS PRE LOADED ONTO MY HARD DRIVE SO WHEN I USE SFC /SCANNOW
> IT
> JUST KEEPS ASKING FOR MY XP DISC WHICH I HAVEN`T GOT AS ITS PRE LOADED ON
> MY
> HARD DRIVE!
> THIS IS THE ERROR; Explorer.EXE - Application Error The instruction at
> "0x02023397" referenced memory at "0x00000000" The memory could not be
> "written".

PHIL
07-10-2005, 02:32 AM
THANKS FOR YOUR HELP HERES THE DETAILS

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 24/06/2005
Time: 16:51:01
User: N/A
Computer: YOUR-0VKGCMIGMI
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 2e302020 2e302e30 6e692030
0020: 6b6e7520 6e776f6e 302e3020 302e302e
0030: 20746120 7366666f 30207465 30303030
0040: 303030

AND

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 24/06/2005
Time: 16:52:10
User: N/A
Computer: YOUR-0VKGCMIGMI
Description:
Faulting application svchost.exe, version 0.0.0.0, faulting module unknown,
version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 76 63 ure svc
0018: 68 6f 73 74 2e 65 78 65 host.exe
0020: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0028: 20 69 6e 20 75 6e 6b 6e in unkn
0030: 6f 77 6e 20 30 2e 30 2e own 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 000000
"Ramesh, MS-MVP" wrote:

> Phil,
>
> Click Start, Run and type eventvwr.msc
> Select Application entry in the left pane
> In the right-pane, look for the Error entry denoted by a Red X
>
> Sort by date and track-down the entry based on what time the error exactly
> occurred. Locate and double-click the entry and you'll see more information
> in the resulting dialog. Click the copy button at the top and copy the whole
> event and paste it to a Notepad document and save it. Post the information
> here.
>
> --
> Ramesh, MS-MVP
> Windows Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
> http://windowsxp.mvps.org
>
> Windows XP Newsgroup Setup Instructions for Outlook Express:
> http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx
>
>
> "PHIL" <PHIL@discussions.microsoft.com> wrote in message
> news:E5D0F87C-4A9B-4640-9DCF-BC8D963A2F9B@microsoft.com...
> > WHEN I OPEN A FOLDER WITH MOVIES IN I AM GETTING THIS ERROR..... PLEASE
> > HELP!
> > MY WINDOWS XP IS PRE LOADED ONTO MY HARD DRIVE SO WHEN I USE SFC /SCANNOW
> > IT
> > JUST KEEPS ASKING FOR MY XP DISC WHICH I HAVEN`T GOT AS ITS PRE LOADED ON
> > MY
> > HARD DRIVE!
> > THIS IS THE ERROR; Explorer.EXE - Application Error The instruction at
> > "0x02023397" referenced memory at "0x00000000" The memory could not be
> > "written".
>
>

PHIL
07-10-2005, 02:32 AM
THESE ARE THR DTEAILS OF THE ERRORS:-
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 24/06/2005
Time: 16:52:10
User: N/A
Computer: YOUR-0VKGCMIGMI
Description:
Faulting application svchost.exe, version 0.0.0.0, faulting module unknown,
version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 76 63 ure svc
0018: 68 6f 73 74 2e 65 78 65 host.exe
0020: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0028: 20 69 6e 20 75 6e 6b 6e in unkn
0030: 6f 77 6e 20 30 2e 30 2e own 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 000000







Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 24/06/2005
Time: 16:51:01
User: N/A
Computer: YOUR-0VKGCMIGMI
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 2e302020 2e302e30 6e692030
0020: 6b6e7520 6e776f6e 302e3020 302e302e
0030: 20746120 7366666f 30207465 30303030
0040: 303030


"PHIL" wrote:

> WHEN I OPEN A FOLDER WITH MOVIES IN I AM GETTING THIS ERROR..... PLEASE HELP!
> MY WINDOWS XP IS PRE LOADED ONTO MY HARD DRIVE SO WHEN I USE SFC /SCANNOW IT
> JUST KEEPS ASKING FOR MY XP DISC WHICH I HAVEN`T GOT AS ITS PRE LOADED ON MY
> HARD DRIVE!
> THIS IS THE ERROR; Explorer.EXE - Application Error The instruction at
> "0x02023397" referenced memory at "0x00000000" The memory could not be
> "written".

Ramesh, MS-MVP
07-10-2005, 02:32 AM
In the first event (below), isn't there a Application name?

"Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x00000000."

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
http://windowsxp.mvps.org

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx


"PHIL" <PHIL@discussions.microsoft.com> wrote in message
news:F50702FA-BF40-4C8A-B12D-965248AE3BDE@microsoft.com...
> THANKS FOR YOUR HELP HERES THE DETAILS
>
> Event Type: Error
> Event Source: Application Error
> Event Category: (100)
> Event ID: 1000
> Date: 24/06/2005
> Time: 16:51:01
> User: N/A
> Computer: YOUR-0VKGCMIGMI
> Description:
> Faulting application , version 0.0.0.0, faulting module unknown, version
> 0.0.0.0, fault address 0x00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 6c707041 74616369 206e6f69 6c696146
> 0010: 20657275 2e302020 2e302e30 6e692030
> 0020: 6b6e7520 6e776f6e 302e3020 302e302e
> 0030: 20746120 7366666f 30207465 30303030
> 0040: 303030
>
> AND
>
> Event Type: Error
> Event Source: Application Error
> Event Category: (100)
> Event ID: 1004
> Date: 24/06/2005
> Time: 16:52:10
> User: N/A
> Computer: YOUR-0VKGCMIGMI
> Description:
> Faulting application svchost.exe, version 0.0.0.0, faulting module
> unknown,
> version 0.0.0.0, fault address 0x00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> 0010: 75 72 65 20 20 73 76 63 ure svc
> 0018: 68 6f 73 74 2e 65 78 65 host.exe
> 0020: 20 30 2e 30 2e 30 2e 30 0.0.0.0
> 0028: 20 69 6e 20 75 6e 6b 6e in unkn
> 0030: 6f 77 6e 20 30 2e 30 2e own 0.0.
> 0038: 30 2e 30 20 61 74 20 6f 0.0 at o
> 0040: 66 66 73 65 74 20 30 30 ffset 00
> 0048: 30 30 30 30 30 30 000000
> "Ramesh, MS-MVP" wrote:
>
>> Phil,
>>
>> Click Start, Run and type eventvwr.msc
>> Select Application entry in the left pane
>> In the right-pane, look for the Error entry denoted by a Red X
>>
>> Sort by date and track-down the entry based on what time the error
>> exactly
>> occurred. Locate and double-click the entry and you'll see more
>> information
>> in the resulting dialog. Click the copy button at the top and copy the
>> whole
>> event and paste it to a Notepad document and save it. Post the
>> information
>> here.
>>
>> --
>> Ramesh, MS-MVP
>> Windows Shell/User
>>
>> Windows XP Troubleshooting
>> http://www.winhelponline.com
>> http://windowsxp.mvps.org
>>
>> Windows XP Newsgroup Setup Instructions for Outlook Express:
>> http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx
>>
>>
>> "PHIL" <PHIL@discussions.microsoft.com> wrote in message
>> news:E5D0F87C-4A9B-4640-9DCF-BC8D963A2F9B@microsoft.com...
>> > WHEN I OPEN A FOLDER WITH MOVIES IN I AM GETTING THIS ERROR..... PLEASE
>> > HELP!
>> > MY WINDOWS XP IS PRE LOADED ONTO MY HARD DRIVE SO WHEN I USE SFC
>> > /SCANNOW
>> > IT
>> > JUST KEEPS ASKING FOR MY XP DISC WHICH I HAVEN`T GOT AS ITS PRE LOADED
>> > ON
>> > MY
>> > HARD DRIVE!
>> > THIS IS THE ERROR; Explorer.EXE - Application Error The instruction at
>> > "0x02023397" referenced memory at "0x00000000" The memory could not be
>> > "written".
>>
>>


Explorer.EXE - Application Error The instruction at "0x02023397" r