Cannot di a system restore



carballop
07-10-2005, 02:29 AM
When I try to do a System restore I get the following message: "system
Restore application has encountered a problem." DEBUG or CANCEL (neither
works)

Error signature: AppName: rstrui.exe
AppVer: 5.1.2600.2180
ModName: srrstr.dll
ModVer: 5.1.2600.2180
Offset: 00009826

Anyone knows how I can get my System Restore to work again? I am running
Windows XP Pro SP2. Thanks

Bert Kinney
07-10-2005, 02:29 AM
Hi,

Navigate to C:\WINDOWS\system32\Restore folder and rename rstrui.exe
to rstrui.xxx.
System File Protection should replace it. If it is replaced click on
it and test System Restore.

--
Regards,
Bert Kinney MS-MVP Shell/User
http://dts-l.org/

carballop wrote:
> When I try to do a System restore I get the following
> message: "system Restore application has encountered a
> problem." DEBUG or CANCEL (neither works)
>
> Error signature: AppName: rstrui.exe
> AppVer: 5.1.2600.2180
> ModName: srrstr.dll
> ModVer: 5.1.2600.2180
> Offset: 00009826
>
> Anyone knows how I can get my System Restore to work
> again? I am running Windows XP Pro SP2. Thanks

carballop
07-10-2005, 02:29 AM
Renamed it as you suggested, System File protection replaced it OK, but I
still get the same message. Any other ideas? Thanks

"Bert Kinney" <bert@NSmvps.org> wrote in message
news:Owk1WzedFHA.2420@TK2MSFTNGP12.phx.gbl...
> Hi,
>
> Navigate to C:\WINDOWS\system32\Restore folder and rename rstrui.exe
> to rstrui.xxx.
> System File Protection should replace it. If it is replaced click on
> it and test System Restore.
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://dts-l.org/
>
> carballop wrote:
>> When I try to do a System restore I get the following
>> message: "system Restore application has encountered a
>> problem." DEBUG or CANCEL (neither works)
>>
>> Error signature: AppName: rstrui.exe
>> AppVer: 5.1.2600.2180
>> ModName: srrstr.dll
>> ModVer: 5.1.2600.2180
>> Offset: 00009826
>>
>> Anyone knows how I can get my System Restore to work
>> again? I am running Windows XP Pro SP2. Thanks
>
>

Bert Kinney
07-10-2005, 02:29 AM
Reinstalling should fix it. All existing restore points will be lost,
but that really doesn't matter because SR doesn't work.
How to reinstall System Restore.
http://bertk.mvps.org/html/tips.html#ReinstallSR

--
Regards,
Bert Kinney MS-MVP Shell/User
http://dts-l.org/

carballop wrote:
> Renamed it as you suggested, System File protection
> replaced it OK, but I still get the same message. Any
> other ideas? Thanks
> "Bert Kinney" <bert@NSmvps.org> wrote in message
> news:Owk1WzedFHA.2420@TK2MSFTNGP12.phx.gbl...
>> Hi,
>>
>> Navigate to C:\WINDOWS\system32\Restore folder and
>> rename rstrui.exe to rstrui.xxx.
>> System File Protection should replace it. If it is
>> replaced click on it and test System Restore.
>>
>> --
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://dts-l.org/
>>
>> carballop wrote:
>>> When I try to do a System restore I get the following
>>> message: "system Restore application has encountered a
>>> problem." DEBUG or CANCEL (neither works)
>>>
>>> Error signature: AppName: rstrui.exe
>>> AppVer: 5.1.2600.2180
>>> ModName: srrstr.dll
>>> ModVer: 5.1.2600.2180
>>> Offset: 00009826
>>>
>>> Anyone knows how I can get my System Restore to work
>>> again? I am running Windows XP Pro SP2. Thanks


Cannot di a system restore