[George UK]

Hi, I am still not able to achieve reasonable results when capturing from
Sony HC-32 (freames dropped frequently, just noise instead of sound in DV-AVI
setting). What I have done already: checked my camera and firewire on another
PC, and the quality was perfect, so there is nothing wrong with the camera or
firewire . . . all other programmes closed down with Enditall when capturing
.. . . HD defragmented . . . spyware killed . . . power schemes set to
'always on' . . . there is enough free space on HD . . . service pack 2
re-installed . . . Direct X 9.0 installed . . . and there is still no
improvement! The problem is not just with Movie Maker, but with other editing
programmes as well - Sony's own editing software, Adobe, Unlead Video Studio.
In fact, there is no quality difference between them. My machine is 2.6GHz
and 512 RAM. Following all this, is the problem likely to be with the
hardware (firewire card?) or software - is there anything else left I can
set, reset, install, re-install, or kill (apart from myself)? The stubborness
of the whole thing drives me slowly mad. Many thanks for your patience and
help.

[PapaJohn \(MVP\)]

Check the Hard Drive section of my Setup > Hardware page... your hard drive
is critical to the transfer. Basic hard drive speed, DMA enabled, free
space, defragged, etc....

Beyond that the capture card itself is suspect.... as you've checked the
cable and camcorder...

The larger buffer used by WinDV helps too... the link is on my Setup > Other
Software page.

It's apt to be hardware related...
--
PapaJohn

Movie Maker 2 and Photo Story 3 - www.papajohn.org
Photo Story 2 - www.photostory.papajohn.org
..
"George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
news:43DBA602-0BF6-45FF-BD35-45A245E86670@microsoft.com...
> Hi, I am still not able to achieve reasonable results when capturing from
> Sony HC-32 (freames dropped frequently, just noise instead of sound in
> DV-AVI
> setting). What I have done already: checked my camera and firewire on
> another
> PC, and the quality was perfect, so there is nothing wrong with the camera
> or
> firewire . . . all other programmes closed down with Enditall when
> capturing
> . . . HD defragmented . . . spyware killed . . . power schemes set to
> 'always on' . . . there is enough free space on HD . . . service pack 2
> re-installed . . . Direct X 9.0 installed . . . and there is still no
> improvement! The problem is not just with Movie Maker, but with other
> editing
> programmes as well - Sony's own editing software, Adobe, Unlead Video
> Studio.
> In fact, there is no quality difference between them. My machine is 2.6GHz
> and 512 RAM. Following all this, is the problem likely to be with the
> hardware (firewire card?) or software - is there anything else left I can
> set, reset, install, re-install, or kill (apart from myself)? The
> stubborness
> of the whole thing drives me slowly mad. Many thanks for your patience and
> help.

[George UK]

Many thanks, I will try it. I have just read this in Help and Support,
Article ID 885222: "After you update your computer to Microsoft Windows XP
Service Pack 2 (SP2), the performance of your 1394a or 1394b FireWire devices
may be greatly decreased. A digital camera that uses S400 speed is an example
of such a device."
Is it relevant to my problem?

"PapaJohn (MVP)" wrote:

> Check the Hard Drive section of my Setup > Hardware page... your hard drive
> is critical to the transfer. Basic hard drive speed, DMA enabled, free
> space, defragged, etc....
>
> Beyond that the capture card itself is suspect.... as you've checked the
> cable and camcorder...
>
> The larger buffer used by WinDV helps too... the link is on my Setup > Other
> Software page.
>
> It's apt to be hardware related...
> --
> PapaJohn
>
> Movie Maker 2 and Photo Story 3 - www.papajohn.org
> Photo Story 2 - www.photostory.papajohn.org
> ..
> "George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
> news:43DBA602-0BF6-45FF-BD35-45A245E86670@microsoft.com...
> > Hi, I am still not able to achieve reasonable results when capturing from
> > Sony HC-32 (freames dropped frequently, just noise instead of sound in
> > DV-AVI
> > setting). What I have done already: checked my camera and firewire on
> > another
> > PC, and the quality was perfect, so there is nothing wrong with the camera
> > or
> > firewire . . . all other programmes closed down with Enditall when
> > capturing
> > . . . HD defragmented . . . spyware killed . . . power schemes set to
> > 'always on' . . . there is enough free space on HD . . . service pack 2
> > re-installed . . . Direct X 9.0 installed . . . and there is still no
> > improvement! The problem is not just with Movie Maker, but with other
> > editing
> > programmes as well - Sony's own editing software, Adobe, Unlead Video
> > Studio.
> > In fact, there is no quality difference between them. My machine is 2.6GHz
> > and 512 RAM. Following all this, is the problem likely to be with the
> > hardware (firewire card?) or software - is there anything else left I can
> > set, reset, install, re-install, or kill (apart from myself)? The
> > stubborness
> > of the whole thing drives me slowly mad. Many thanks for your patience and
> > help.
>
>
>

[PapaJohn \(MVP\)]

yes, it could be the issue

--
PapaJohn

Movie Maker 2 and Photo Story 3 - www.papajohn.org
Photo Story 2 - www.photostory.papajohn.org
..
"George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
news:714D3AA6-301C-45FF-B4E7-F065A33979AD@microsoft.com...
> Many thanks, I will try it. I have just read this in Help and Support,
> Article ID 885222: "After you update your computer to Microsoft Windows XP
> Service Pack 2 (SP2), the performance of your 1394a or 1394b FireWire
> devices
> may be greatly decreased. A digital camera that uses S400 speed is an
> example
> of such a device."
> Is it relevant to my problem?
>
> "PapaJohn (MVP)" wrote:
>
>> Check the Hard Drive section of my Setup > Hardware page... your hard
>> drive
>> is critical to the transfer. Basic hard drive speed, DMA enabled, free
>> space, defragged, etc....
>>
>> Beyond that the capture card itself is suspect.... as you've checked the
>> cable and camcorder...
>>
>> The larger buffer used by WinDV helps too... the link is on my Setup >
>> Other
>> Software page.
>>
>> It's apt to be hardware related...
>> --
>> PapaJohn
>>
>> Movie Maker 2 and Photo Story 3 - www.papajohn.org
>> Photo Story 2 - www.photostory.papajohn.org
>> ..
>> "George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
>> news:43DBA602-0BF6-45FF-BD35-45A245E86670@microsoft.com...
>> > Hi, I am still not able to achieve reasonable results when capturing
>> > from
>> > Sony HC-32 (freames dropped frequently, just noise instead of sound in
>> > DV-AVI
>> > setting). What I have done already: checked my camera and firewire on
>> > another
>> > PC, and the quality was perfect, so there is nothing wrong with the
>> > camera
>> > or
>> > firewire . . . all other programmes closed down with Enditall when
>> > capturing
>> > . . . HD defragmented . . . spyware killed . . . power schemes set to
>> > 'always on' . . . there is enough free space on HD . . . service pack 2
>> > re-installed . . . Direct X 9.0 installed . . . and there is still no
>> > improvement! The problem is not just with Movie Maker, but with other
>> > editing
>> > programmes as well - Sony's own editing software, Adobe, Unlead Video
>> > Studio.
>> > In fact, there is no quality difference between them. My machine is
>> > 2.6GHz
>> > and 512 RAM. Following all this, is the problem likely to be with the
>> > hardware (firewire card?) or software - is there anything else left I
>> > can
>> > set, reset, install, re-install, or kill (apart from myself)? The
>> > stubborness
>> > of the whole thing drives me slowly mad. Many thanks for your patience
>> > and
>> > help.
>>
>>
>>

[George UK]

:((( It did not help. So I unistalled the whole Service Pack 2 and downloaded
just MM2 - again, no improvement. But MM1 in Service Pack 1 seemed to work
fine, but I doubt it was DV-AVI quality, which I want.

"PapaJohn (MVP)" wrote:

> yes, it could be the issue
>
> --
> PapaJohn
>
> Movie Maker 2 and Photo Story 3 - www.papajohn.org
> Photo Story 2 - www.photostory.papajohn.org
> ..
> "George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
> news:714D3AA6-301C-45FF-B4E7-F065A33979AD@microsoft.com...
> > Many thanks, I will try it. I have just read this in Help and Support,
> > Article ID 885222: "After you update your computer to Microsoft Windows XP
> > Service Pack 2 (SP2), the performance of your 1394a or 1394b FireWire
> > devices
> > may be greatly decreased. A digital camera that uses S400 speed is an
> > example
> > of such a device."
> > Is it relevant to my problem?
> >
> > "PapaJohn (MVP)" wrote:
> >
> >> Check the Hard Drive section of my Setup > Hardware page... your hard
> >> drive
> >> is critical to the transfer. Basic hard drive speed, DMA enabled, free
> >> space, defragged, etc....
> >>
> >> Beyond that the capture card itself is suspect.... as you've checked the
> >> cable and camcorder...
> >>
> >> The larger buffer used by WinDV helps too... the link is on my Setup >
> >> Other
> >> Software page.
> >>
> >> It's apt to be hardware related...
> >> --
> >> PapaJohn
> >>
> >> Movie Maker 2 and Photo Story 3 - www.papajohn.org
> >> Photo Story 2 - www.photostory.papajohn.org
> >> ..
> >> "George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
> >> news:43DBA602-0BF6-45FF-BD35-45A245E86670@microsoft.com...
> >> > Hi, I am still not able to achieve reasonable results when capturing
> >> > from
> >> > Sony HC-32 (freames dropped frequently, just noise instead of sound in
> >> > DV-AVI
> >> > setting). What I have done already: checked my camera and firewire on
> >> > another
> >> > PC, and the quality was perfect, so there is nothing wrong with the
> >> > camera
> >> > or
> >> > firewire . . . all other programmes closed down with Enditall when
> >> > capturing
> >> > . . . HD defragmented . . . spyware killed . . . power schemes set to
> >> > 'always on' . . . there is enough free space on HD . . . service pack 2
> >> > re-installed . . . Direct X 9.0 installed . . . and there is still no
> >> > improvement! The problem is not just with Movie Maker, but with other
> >> > editing
> >> > programmes as well - Sony's own editing software, Adobe, Unlead Video
> >> > Studio.
> >> > In fact, there is no quality difference between them. My machine is
> >> > 2.6GHz
> >> > and 512 RAM. Following all this, is the problem likely to be with the
> >> > hardware (firewire card?) or software - is there anything else left I
> >> > can
> >> > set, reset, install, re-install, or kill (apart from myself)? The
> >> > stubborness
> >> > of the whole thing drives me slowly mad. Many thanks for your patience
> >> > and
> >> > help.
> >>
> >>
> >>
>
>
>

[PapaJohn \(MVP\)]

MM1 DV-AVI quality is the same as MM2... just type II versus type I...

--
PapaJohn

Movie Maker 2 and Photo Story 3 - www.papajohn.org
Photo Story 2 - www.photostory.papajohn.org
..
"George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
news:B084BDD1-6266-4434-8C56-B4CDCE20F58C@microsoft.com...
> :((( It did not help. So I unistalled the whole Service Pack 2 and
> downloaded
> just MM2 - again, no improvement. But MM1 in Service Pack 1 seemed to work
> fine, but I doubt it was DV-AVI quality, which I want.
>
> "PapaJohn (MVP)" wrote:
>
>> yes, it could be the issue
>>
>> --
>> PapaJohn
>>
>> Movie Maker 2 and Photo Story 3 - www.papajohn.org
>> Photo Story 2 - www.photostory.papajohn.org
>> ..
>> "George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
>> news:714D3AA6-301C-45FF-B4E7-F065A33979AD@microsoft.com...
>> > Many thanks, I will try it. I have just read this in Help and Support,
>> > Article ID 885222: "After you update your computer to Microsoft Windows
>> > XP
>> > Service Pack 2 (SP2), the performance of your 1394a or 1394b FireWire
>> > devices
>> > may be greatly decreased. A digital camera that uses S400 speed is an
>> > example
>> > of such a device."
>> > Is it relevant to my problem?
>> >
>> > "PapaJohn (MVP)" wrote:
>> >
>> >> Check the Hard Drive section of my Setup > Hardware page... your hard
>> >> drive
>> >> is critical to the transfer. Basic hard drive speed, DMA enabled, free
>> >> space, defragged, etc....
>> >>
>> >> Beyond that the capture card itself is suspect.... as you've checked
>> >> the
>> >> cable and camcorder...
>> >>
>> >> The larger buffer used by WinDV helps too... the link is on my Setup >
>> >> Other
>> >> Software page.
>> >>
>> >> It's apt to be hardware related...
>> >> --
>> >> PapaJohn
>> >>
>> >> Movie Maker 2 and Photo Story 3 - www.papajohn.org
>> >> Photo Story 2 - www.photostory.papajohn.org
>> >> ..
>> >> "George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
>> >> news:43DBA602-0BF6-45FF-BD35-45A245E86670@microsoft.com...
>> >> > Hi, I am still not able to achieve reasonable results when capturing
>> >> > from
>> >> > Sony HC-32 (freames dropped frequently, just noise instead of sound
>> >> > in
>> >> > DV-AVI
>> >> > setting). What I have done already: checked my camera and firewire
>> >> > on
>> >> > another
>> >> > PC, and the quality was perfect, so there is nothing wrong with the
>> >> > camera
>> >> > or
>> >> > firewire . . . all other programmes closed down with Enditall when
>> >> > capturing
>> >> > . . . HD defragmented . . . spyware killed . . . power schemes set
>> >> > to
>> >> > 'always on' . . . there is enough free space on HD . . . service
>> >> > pack 2
>> >> > re-installed . . . Direct X 9.0 installed . . . and there is still
>> >> > no
>> >> > improvement! The problem is not just with Movie Maker, but with
>> >> > other
>> >> > editing
>> >> > programmes as well - Sony's own editing software, Adobe, Unlead
>> >> > Video
>> >> > Studio.
>> >> > In fact, there is no quality difference between them. My machine is
>> >> > 2.6GHz
>> >> > and 512 RAM. Following all this, is the problem likely to be with
>> >> > the
>> >> > hardware (firewire card?) or software - is there anything else left
>> >> > I
>> >> > can
>> >> > set, reset, install, re-install, or kill (apart from myself)? The
>> >> > stubborness
>> >> > of the whole thing drives me slowly mad. Many thanks for your
>> >> > patience
>> >> > and
>> >> > help.
>> >>
>> >>
>> >>
>>
>>
>>

[Graham Hughes]

Have you yet tried any of the things in my pages;
http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm
http://www.myvideoproblems.com/Tutorials/OptimiseMyPcForVideo.htm
Also check for bad ram, do you have any trouble with any other apps, such as
picture editing which use a lot of ram?

--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com


"PapaJohn (MVP)" <PapaJohn@CharterMI.net> wrote in message
news:utvoIP5bFHA.1404@TK2MSFTNGP09.phx.gbl...
> MM1 DV-AVI quality is the same as MM2... just type II versus type I...
>
> --
> PapaJohn
>
> Movie Maker 2 and Photo Story 3 - www.papajohn.org
> Photo Story 2 - www.photostory.papajohn.org
> .
> "George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
> news:B084BDD1-6266-4434-8C56-B4CDCE20F58C@microsoft.com...
>> :((( It did not help. So I unistalled the whole Service Pack 2 and
>> downloaded
>> just MM2 - again, no improvement. But MM1 in Service Pack 1 seemed to
>> work
>> fine, but I doubt it was DV-AVI quality, which I want.
>>
>> "PapaJohn (MVP)" wrote:
>>
>>> yes, it could be the issue
>>>
>>> --
>>> PapaJohn
>>>
>>> Movie Maker 2 and Photo Story 3 - www.papajohn.org
>>> Photo Story 2 - www.photostory.papajohn.org
>>> ..
>>> "George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
>>> news:714D3AA6-301C-45FF-B4E7-F065A33979AD@microsoft.com...
>>> > Many thanks, I will try it. I have just read this in Help and Support,
>>> > Article ID 885222: "After you update your computer to Microsoft
>>> > Windows XP
>>> > Service Pack 2 (SP2), the performance of your 1394a or 1394b FireWire
>>> > devices
>>> > may be greatly decreased. A digital camera that uses S400 speed is an
>>> > example
>>> > of such a device."
>>> > Is it relevant to my problem?
>>> >
>>> > "PapaJohn (MVP)" wrote:
>>> >
>>> >> Check the Hard Drive section of my Setup > Hardware page... your hard
>>> >> drive
>>> >> is critical to the transfer. Basic hard drive speed, DMA enabled,
>>> >> free
>>> >> space, defragged, etc....
>>> >>
>>> >> Beyond that the capture card itself is suspect.... as you've checked
>>> >> the
>>> >> cable and camcorder...
>>> >>
>>> >> The larger buffer used by WinDV helps too... the link is on my Setup
>>> >> >
>>> >> Other
>>> >> Software page.
>>> >>
>>> >> It's apt to be hardware related...
>>> >> --
>>> >> PapaJohn
>>> >>
>>> >> Movie Maker 2 and Photo Story 3 - www.papajohn.org
>>> >> Photo Story 2 - www.photostory.papajohn.org
>>> >> ..
>>> >> "George UK" <GeorgeUK@discussions.microsoft.com> wrote in message
>>> >> news:43DBA602-0BF6-45FF-BD35-45A245E86670@microsoft.com...
>>> >> > Hi, I am still not able to achieve reasonable results when
>>> >> > capturing
>>> >> > from
>>> >> > Sony HC-32 (freames dropped frequently, just noise instead of sound
>>> >> > in
>>> >> > DV-AVI
>>> >> > setting). What I have done already: checked my camera and firewire
>>> >> > on
>>> >> > another
>>> >> > PC, and the quality was perfect, so there is nothing wrong with the
>>> >> > camera
>>> >> > or
>>> >> > firewire . . . all other programmes closed down with Enditall when
>>> >> > capturing
>>> >> > . . . HD defragmented . . . spyware killed . . . power schemes set
>>> >> > to
>>> >> > 'always on' . . . there is enough free space on HD . . . service
>>> >> > pack 2
>>> >> > re-installed . . . Direct X 9.0 installed . . . and there is still
>>> >> > no
>>> >> > improvement! The problem is not just with Movie Maker, but with
>>> >> > other
>>> >> > editing
>>> >> > programmes as well - Sony's own editing software, Adobe, Unlead
>>> >> > Video
>>> >> > Studio.
>>> >> > In fact, there is no quality difference between them. My machine is
>>> >> > 2.6GHz
>>> >> > and 512 RAM. Following all this, is the problem likely to be with
>>> >> > the
>>> >> > hardware (firewire card?) or software - is there anything else left
>>> >> > I
>>> >> > can
>>> >> > set, reset, install, re-install, or kill (apart from myself)? The
>>> >> > stubborness
>>> >> > of the whole thing drives me slowly mad. Many thanks for your
>>> >> > patience
>>> >> > and
>>> >> > help.
>>> >>
>>> >>
>>> >>
>>>
>>>
>>>
>
>