Missing master volume slider + no sound



hikahi
07-10-2005, 01:27 AM
I'm running windows xp/sp2 on an emachines 6810 laptop. I've had sound
working just fine ever since I got this machine, but just sometime in
the past two days it has quit on me.

When I open the volume control I only see three volume sliders, Wave,
SW Synth, and CD Player. When I check in properties those are the only
volume controls available to me, there are no options unchecked.

If I open my sound and audio devices properties it lists Realtek AC97
Audio as my device, but the device volume, mute, advanced button and
speaker settings are all greyed out. Under the audio tab my sound
playback is set to stereo headphones. Under the hardware tab the
realtek ac'97 audio for VIA audio codec is listed as 'working
properly".

I've tried auto-updating the realtek drivers, as well as manually
downloading the wdm_a373.exe driver installer/updater from
realtek.com.tw. I've also gone through every step of the microsoft
sound troubleshooter, gone over every setting to make sure nothing is
unchecked or checked that should or should not be (twice, with
supervision from a friend to make sure I was not missing anything).
I've also gone through my services to make sure nothing was disabled
that had anything to do with sound.

I can't fathom what on earth happened to my sound. I've been googling
for about an hour now, but I was not able to find anything relating to
an issue like this. Any help would be _vastly_ appreciated.

-Andrea


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hikahi
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Rick \Nutcase\ Rogers
07-10-2005, 01:27 AM
Hi,

Check the physical connections and power supply, something may be loose.

Also, try the 6th FAQ section here:
http://www.kellys-korner-xp.com/top10faqs.htm

Courtesy MVP Kelly.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"hikahi" <hikahi.1qtafc@DoNotSpam.com> wrote in message
news:hikahi.1qtafc@DoNotSpam.com...
>
> I'm running windows xp/sp2 on an emachines 6810 laptop. I've had sound
> working just fine ever since I got this machine, but just sometime in
> the past two days it has quit on me.
>
> When I open the volume control I only see three volume sliders, Wave,
> SW Synth, and CD Player. When I check in properties those are the only
> volume controls available to me, there are no options unchecked.
>
> If I open my sound and audio devices properties it lists Realtek AC97
> Audio as my device, but the device volume, mute, advanced button and
> speaker settings are all greyed out. Under the audio tab my sound
> playback is set to stereo headphones. Under the hardware tab the
> realtek ac'97 audio for VIA audio codec is listed as 'working
> properly".
>
> I've tried auto-updating the realtek drivers, as well as manually
> downloading the wdm_a373.exe driver installer/updater from
> realtek.com.tw. I've also gone through every step of the microsoft
> sound troubleshooter, gone over every setting to make sure nothing is
> unchecked or checked that should or should not be (twice, with
> supervision from a friend to make sure I was not missing anything).
> I've also gone through my services to make sure nothing was disabled
> that had anything to do with sound.
>
> I can't fathom what on earth happened to my sound. I've been googling
> for about an hour now, but I was not able to find anything relating to
> an issue like this. Any help would be _vastly_ appreciated.
>
> -Andrea
>
>
> --
> hikahi
> ------------------------------------------------------------------------
> hikahi's Profile: http://forums.techarena.in/member.php?userid=7409
> View this thread: http://forums.techarena.in/showthread.php?t=230579
> Visit - http://forums.techarena.in/archive/index.php/ |
> http://www.techarena.in
>


Missing master volume slider + no sound