System Information & Defrag not Working



mladner
07-10-2005, 01:27 AM
When I try to open System Information, I get the message; 'Can't Collect
Information.' A network error occurred in connecting to Windows Management
Instrumentation. Can this be fixed or do I have to reinstall XP? Also
Defrag will not work and the Icon for Windows Update doesn't work.

Thank you;
David

Ramesh, MS-MVP
07-10-2005, 01:27 AM
David,

For the System Information problem, see if this helps:

Msinfo32.exe Generates a "Can't Collect Information" Error Message:
http://support.microsoft.com/?kbid=323209

If all of the services are already turned ON, and the problem persists, a
WMI repair might be required:

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx

"mladner" <mladner@charter.net> wrote in message
news:OP$jUawcFHA.2420@TK2MSFTNGP12.phx.gbl...
> When I try to open System Information, I get the message; 'Can't Collect
> Information.' A network error occurred in connecting to Windows
> Management Instrumentation. Can this be fixed or do I have to reinstall
> XP? Also Defrag will not work and the Icon for Windows Update doesn't
> work.
>
> Thank you;
> David
>

1badtech
07-10-2005, 01:29 AM
"mladner" wrote:
> When I try to open System Information, I get the message;
> 'Can't Collect
> Information.' A network error occurred in connecting to
> Windows Management
> Instrumentation. Can this be fixed or do I have to reinstall
> XP? Also
> Defrag will not work and the Icon for Windows Update doesn't
> work.
>
> Thank you;
> David

Try running defrag manually. c:\windows\system32\defrag.exe or you
can always download a third party defrag program. They work a lot
better than the built-in defrag program and run in the background
while you’re doing other things.

If you want a detailed system information plus more, try Belarc
Advisor.

http://www.belarc.com/free_download.html

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System Information & Defrag not Working