Re: Browser freezes with Windows XP update, shutdown problems



Ben M
07-10-2005, 02:25 AM
I've got the same symptoms. Not related to network setup or antivirus
install, but I do have a bad hard drive. I haven't been able to back it up;
that's one of its problems. So I'm trying to see if updates will at least let
me write to CD.

The website suggested for the shutdown problem says this is a known problem,
but then links back to Windows Update to get the patch.

"Rick C." wrote:

> No luck with the security settings.
>
> The last lines in WindowsUpdate.log are:
> 2005-05-03 18:34:27-0400 1000 310 Service Main starts
> 2005-05-03 18:34:27-0400 1000 310 Using BatchFlushAge = 4574.
> 2005-05-03 18:34:27-0400 1000 310 Using SamplingValue = 766.
> 2005-05-03 18:34:27-0400 1000 310 Successfully loaded event namespace
> dictionary.
> 2005-05-03 18:34:27-0400 1000 310 Successfully loaded client event namespace
> descriptor.
> 2005-05-03 18:34:27-0400 1000 310 Successfully initialized local event
> logger. Events will be logged at
> C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
> 2005-05-03 18:34:27-0400 1000 310 Successfully initialized NT event logger.
> 2005-05-03 18:34:27-0400 1000 310 Successfully initialized event uploader 0.
> 2005-05-03 18:34:27-0400 1000 310 Successfully initialized event uploader 1.
> 2005-05-03 18:34:27-0400 1000 310 WU client with version 5.4.3790.2182
> successfully initialized
> 2005-05-03 18:34:30-0400 1000 310 Service status is now SERVICE_RUNNING
> 2005-05-03 18:34:33-0400 1000 3ec Service received connect notification
> 2005-05-03 18:35:12-0400 1000 310 start delayed initialization of WU client
> 2005-05-03 18:35:12-0400 3112 c2c Trying to make out of proc datastore active
> 2005-05-03 18:35:13-0400 3112 c2c Out of proc datastore is now active
> 2005-05-03 18:35:14-0400 1000 310 WU client successfully loaded finished
> download call {8537091F-50E0-47BD-BBD6-936F9EBC583E} from datastore
> 2005-05-03 18:35:14-0400 1000 310 WU client successfully loaded ongoing
> download call {163845DD-0EF8-4A5E-B278-E6DABA7C1CCD} from datastore
> 2005-05-03 18:35:14-0400 1000 310 WU client succeeded to load 2 persisted
> Download Calls
> 2005-05-03 18:35:14-0400 1000 310 Client Call Recorder finished delayed
> initialization
>
> Thanks for replying
>
> -Rick C.
>
>
>
>
> "Maurice N ~ MVP" wrote:
>
> > Rick C. wrote:
> > > After recently connecting a router to my home network and installing
> > > VIRobot virus protection and the shield firewall, I noticed 2
> > > problems on both of the computers connected to the network.
> > >
> > > Problem 1:
> > > When I try to update Windows XP home (sp2) with the latest updates, my
> > > browser (IE 6.0) freezes, I need to use task manager to kill task.
> > > Nothing is displayed in the browser, only the URL
> > > windowsupdate.microsoft.com in address bar.
> > >
> > > I have tried the alternate URL ttp://v5.windowsupdate.microsoft.com/
> > > as well as using the regsvr32.exe commands listed in many of the
> > > other update issue threads, still the same browser freeze issue.
> > >
> > > Problem 2:
> > > When trying to shutdown, screen displays "Windows is shutting down",
> > > then nothing else happens (computer does not shut down automatically).
> > >
> > >
> > > I have tried many of the suggestions posted, none have helped.
> > > Anyone ever hear of this update/shutdown issue or have any
> > > suggestions of things to try? Thanks
> > >
> > >
> > > Rick C.
> >
> > Q1: Is there a problem getting to other websites, or, is it only Windows Update.
> >
> > Suggestion A: Put some MS sites in Trusted Sites list of IE browser.
> > Internet Explorer > main menu /Tools/Internet Options >
> >
> > Security Tab/ click on green icon Trusted Sites/click Sites button.
> >
> > Look very closely at line that says:
> >
> > "Require server verification (https:) for all sites in this zone" to
> > *clear* the selection.
> > (e.g. You want that to be un-checked (un-ticked)).
> >
> > In the "Add this Web site to the zone:" field, add these entries to
> > list of "Trusted Sites" --
> >
> > type
> > http://*.download.windowsupdate.com (click Add)
> >
> > http://v5.windowsupdate.microsoft.com
> >
> > https://v5.windowsupdate.microsoft.com (with HTTPS)
> >
> > http://windowsupdate.microsoft.com
> >
> > Click OK. Apply changes to IE browser.
> >
> > Retry Windows Update.
> >
> > Suggestion B: If still no joy, start on some research.
> > Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system).
> >
> > Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Copy the set of lines for that last session-date & paste back into a reply in here.
> >
> > --
> > Maurice N
> > MVP Windows - Shell / User
> > -----
> >
> >


Re: Browser freezes with Windows XP update, shutdown problems